KellyMitchell Group
Job Summary:
Our client is seeking a Principal Relationship Manager to join their team! This position is remote.
Duties:
Serve as the primary contact for high-value merchant clients, providing proactive support and ensuring successful long-term relationships Coordinate with internal teams to address client needs and ensure timely issue resolution Renegotiate contracts during annual reviews and work with Pricing Teams to evaluate and adjust pricing models Develop a deep understanding of client industries, needs, pain points, and triggers to identify opportunities for expanding partnerships Prepare and present annual account development plans to leadership, outlining strategic initiatives and goals for assigned accounts Communicate updates on projects, roadblocks, and resolutions to clients, maintaining consistent engagement and trust Leverage Salesforce as the primary system of record for documenting all client interactions Ensure client satisfaction by proactively identifying and addressing potential risks and collaborating with fraud and financial teams when issues arise Create reports or frameworks for leadership to explain major client issues and resolutions Desired Skills/Experience:
Experience in Business Development, Data Analysis, Risk Management, Contract Negotiation, Financial Acumen, Key Account Relationship, Management and Salesforce Effectiveness Strong customer service and relationship management background Understanding of payments flow and credit card transaction processes Experience with contract negotiation and ability to work with financial/pricing teams Ability to analyze and interpret client-provided data to identify issues and solutions Skilled at communicating with senior client stakeholders and internal teams Familiarity with CRM tools Ability to develop strategic account plans and present them to VP-level leadership Benefits:
Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between
$39.00
and
$57.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Apply Now
Use this form to submit your contact information & resume. Job Summary:Our client is seeking a Principal Relationship Manager to join their team! This position is remote.Duties:Serve as the primary contact for high-value merchant clients, providing proactive support and ensuring s... Job Summary:Our client is seeking a Program Implementation Manager to join their team! This position is located inColumbus, Georgia.Duties:Drive the timely delivery of assigned strategic technology programs across multipl... Job Summary:Our client is seeking a Technical Lead to join their team! This position is located in Chicago, Illinois.Duties:Collaborate closely with operations and technology team to deliver platform transformation on time... Job Summary:Our client is seeking a Project Manager, Digital and Marketing Delivery to join their team! This position is located in Orlando, Florida.Duties:Lead the end-to-end delivery of complex software development proje... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Chicago, Illinois.Duties:Oversee the achievement of larger organizational goalsCoordinate efforts between different proj... Job Summary:Our client is seeking a Senior Project Manager to join their team! This position is located in Maryland Heights, Missouri.Duties:Managethe entire project lifecycle from project definition through implementati... Job Summary:Our client is seeking a Technical Program Manager to join their team! This position is located in Irving, Texas.Duties:Drive planning, execution, and delivery of projects across personalization and segmentation... Job Summary:Our client is seeking a Project Analyst/Project Manager to join their team! This position is remote.Duties:Lead enterprise-wide procurement transformation programs, managing complex, multi-phase workstreams wit... Job Summary:Our client is seeking a Systems Specialist to join their team! This position is remote.Duties:Build and maintain complex data pipelines that integrate data from a wide variety of sources, including APIs,AWS, ... Job Summary:Our client is seeking a Product Owner to join their team! This position is located in Glendale, California.Duties:Serve as the product lead and subject matter expert for executive dashboardWrite clear, actio... Job Summary:Our client is seeking a IT Project Coordinator to join their team! This position is located in Hopkins, Minnesota.Duties:Manage the addition, update, and removal of resource data and forecasts in Broadcom Clari... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Alpharetta, Georgia.Duties:Manages all aspects of large scale and complex projects or initiatives from initiation to deliv... Job Summary:Our client is seeking a Service Delivery Manager to join their team! This position is located in Orlando, Florida.Duties:Oversee the end-to-end coordination of technical solution delivery, including cross team ... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Maryland Heights, MO.Duties:Managescope and schedule in coordination with IT delivery teamsOwn full budget and fiscal r... Job Summary:Our client is seeking a Senior Project Manager to join their team! This position is located in Minneapolis, Minnesota and Denver, Colorado.Duties:Oversee multiple delivery project teams, supporting on schedule a... Job Summary:Our client is seeking a Operations Support Specialist to join their team! This position is located in Frisco, Texas.Duties:Track and document operational tasks and workflowsMaintain organized electronic filin... Job Summary:Our client is seeking a IVR Product Owner to join their team! This position is located in Greenwood Village, Colorado.Duties:Collaborate with business units to gather and validate requirementsTranslate busin... Job Summary:Our client is seeking a Scrum Master to join their team! This position is located in Greenwood Village, Colorado.Duties:Serve the team and product owner in turning requirements into the working softwareTrack... Job Summary:Our client is seeking a Back of House Innovation Product Manager to join their team! This position is located in Irvine, California.Duties:Drive vision and strategy across net new BOH products and workstreamsL... Job Summary:Our client is seeking a Workday Project Manager to join their team! This position is located in Milwaukee, Wisconsin or Paramus, New Jersey.Duties:Establish and maintain processes for managing scope during the p... Job Summary:Our client is seeking a Product Operations Manager to join their team! This position is located in Bellevue, Washington.Duties:Build and lead a high-performing product operations team focused on client enablemen... Job Summary:Our client is seeking a Product Development Project Manager who will monitoror track project milestones and deliverables providing weekly project updates and ensuring accuracy of updated content. This opportunity is ... Job Summary: Our client is seeking a System Engineer who will performroot cause analysis to quickly recover from service interruptions and proactively prevent recurring issues. This opportunity is located in Houston, TX! Duties... Job Summary:Our client is seeking a Project Coordinator to join their team! This position is located in San Clemente, California.Duties:Act as a CMP (Corrective Maintenance Program) Coordinator, supporting the maintenance of... Job Summary:Our client is seeking a Product Manager who will utilize specializedproduct and technical expertise to drive end-to-end discovery, design, testing, and launch phases of messaging product features within the Audiences... Job Summary:Our client is seeking an Operations Manager to join their team! This position is located in Mountain View, California.Duties:Operate business and support processes for strategic customers, including marketing, re... Job Summary: Our client is seeking a Project Coordinator who will provideelectric overhead and underground corrective maintenance coordination. This opportunity is located in San Clemente, CA! Duties:Provide support in compli... Job Summary: Our client is seeking aIBV Project Managerto join their team! This position is located in Folsom, California. Duties:Facilitate project implementation calls on a weekly and bi-weekly basis with EngineeringProvid...
#J-18808-Ljbffr
Duties:
Serve as the primary contact for high-value merchant clients, providing proactive support and ensuring successful long-term relationships Coordinate with internal teams to address client needs and ensure timely issue resolution Renegotiate contracts during annual reviews and work with Pricing Teams to evaluate and adjust pricing models Develop a deep understanding of client industries, needs, pain points, and triggers to identify opportunities for expanding partnerships Prepare and present annual account development plans to leadership, outlining strategic initiatives and goals for assigned accounts Communicate updates on projects, roadblocks, and resolutions to clients, maintaining consistent engagement and trust Leverage Salesforce as the primary system of record for documenting all client interactions Ensure client satisfaction by proactively identifying and addressing potential risks and collaborating with fraud and financial teams when issues arise Create reports or frameworks for leadership to explain major client issues and resolutions Desired Skills/Experience:
Experience in Business Development, Data Analysis, Risk Management, Contract Negotiation, Financial Acumen, Key Account Relationship, Management and Salesforce Effectiveness Strong customer service and relationship management background Understanding of payments flow and credit card transaction processes Experience with contract negotiation and ability to work with financial/pricing teams Ability to analyze and interpret client-provided data to identify issues and solutions Skilled at communicating with senior client stakeholders and internal teams Familiarity with CRM tools Ability to develop strategic account plans and present them to VP-level leadership Benefits:
Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between
$39.00
and
$57.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Apply Now
Use this form to submit your contact information & resume. Job Summary:Our client is seeking a Principal Relationship Manager to join their team! This position is remote.Duties:Serve as the primary contact for high-value merchant clients, providing proactive support and ensuring s... Job Summary:Our client is seeking a Program Implementation Manager to join their team! This position is located inColumbus, Georgia.Duties:Drive the timely delivery of assigned strategic technology programs across multipl... Job Summary:Our client is seeking a Technical Lead to join their team! This position is located in Chicago, Illinois.Duties:Collaborate closely with operations and technology team to deliver platform transformation on time... Job Summary:Our client is seeking a Project Manager, Digital and Marketing Delivery to join their team! This position is located in Orlando, Florida.Duties:Lead the end-to-end delivery of complex software development proje... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Chicago, Illinois.Duties:Oversee the achievement of larger organizational goalsCoordinate efforts between different proj... Job Summary:Our client is seeking a Senior Project Manager to join their team! This position is located in Maryland Heights, Missouri.Duties:Managethe entire project lifecycle from project definition through implementati... Job Summary:Our client is seeking a Technical Program Manager to join their team! This position is located in Irving, Texas.Duties:Drive planning, execution, and delivery of projects across personalization and segmentation... Job Summary:Our client is seeking a Project Analyst/Project Manager to join their team! This position is remote.Duties:Lead enterprise-wide procurement transformation programs, managing complex, multi-phase workstreams wit... Job Summary:Our client is seeking a Systems Specialist to join their team! This position is remote.Duties:Build and maintain complex data pipelines that integrate data from a wide variety of sources, including APIs,AWS, ... Job Summary:Our client is seeking a Product Owner to join their team! This position is located in Glendale, California.Duties:Serve as the product lead and subject matter expert for executive dashboardWrite clear, actio... Job Summary:Our client is seeking a IT Project Coordinator to join their team! This position is located in Hopkins, Minnesota.Duties:Manage the addition, update, and removal of resource data and forecasts in Broadcom Clari... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Alpharetta, Georgia.Duties:Manages all aspects of large scale and complex projects or initiatives from initiation to deliv... Job Summary:Our client is seeking a Service Delivery Manager to join their team! This position is located in Orlando, Florida.Duties:Oversee the end-to-end coordination of technical solution delivery, including cross team ... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Maryland Heights, MO.Duties:Managescope and schedule in coordination with IT delivery teamsOwn full budget and fiscal r... Job Summary:Our client is seeking a Senior Project Manager to join their team! This position is located in Minneapolis, Minnesota and Denver, Colorado.Duties:Oversee multiple delivery project teams, supporting on schedule a... Job Summary:Our client is seeking a Operations Support Specialist to join their team! This position is located in Frisco, Texas.Duties:Track and document operational tasks and workflowsMaintain organized electronic filin... Job Summary:Our client is seeking a IVR Product Owner to join their team! This position is located in Greenwood Village, Colorado.Duties:Collaborate with business units to gather and validate requirementsTranslate busin... Job Summary:Our client is seeking a Scrum Master to join their team! This position is located in Greenwood Village, Colorado.Duties:Serve the team and product owner in turning requirements into the working softwareTrack... Job Summary:Our client is seeking a Back of House Innovation Product Manager to join their team! This position is located in Irvine, California.Duties:Drive vision and strategy across net new BOH products and workstreamsL... Job Summary:Our client is seeking a Workday Project Manager to join their team! This position is located in Milwaukee, Wisconsin or Paramus, New Jersey.Duties:Establish and maintain processes for managing scope during the p... Job Summary:Our client is seeking a Product Operations Manager to join their team! This position is located in Bellevue, Washington.Duties:Build and lead a high-performing product operations team focused on client enablemen... Job Summary:Our client is seeking a Product Development Project Manager who will monitoror track project milestones and deliverables providing weekly project updates and ensuring accuracy of updated content. This opportunity is ... Job Summary: Our client is seeking a System Engineer who will performroot cause analysis to quickly recover from service interruptions and proactively prevent recurring issues. This opportunity is located in Houston, TX! Duties... Job Summary:Our client is seeking a Project Coordinator to join their team! This position is located in San Clemente, California.Duties:Act as a CMP (Corrective Maintenance Program) Coordinator, supporting the maintenance of... Job Summary:Our client is seeking a Product Manager who will utilize specializedproduct and technical expertise to drive end-to-end discovery, design, testing, and launch phases of messaging product features within the Audiences... Job Summary:Our client is seeking an Operations Manager to join their team! This position is located in Mountain View, California.Duties:Operate business and support processes for strategic customers, including marketing, re... Job Summary: Our client is seeking a Project Coordinator who will provideelectric overhead and underground corrective maintenance coordination. This opportunity is located in San Clemente, CA! Duties:Provide support in compli... Job Summary: Our client is seeking aIBV Project Managerto join their team! This position is located in Folsom, California. Duties:Facilitate project implementation calls on a weekly and bi-weekly basis with EngineeringProvid...
#J-18808-Ljbffr