Daily Management
Front Desk Associate - Berkshire Mountain Lodge
Daily Management, Pittsfield, Massachusetts, us, 01201
Now Hiring: Front Desk Associate | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!
We're currently seeking a
Front Desk Associate
to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
Compensation: $18.00 per hour
Shift: Two days 7am-4pm and three days 10am-7pm
What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out Answer guest inquiries and resolve issues quickly and professionally Manage room assignments, reservations, and billing with accuracy Process payments and handle cash transactions confidently Review reservations and prepare for daily arrivals Maintain front desk procedures, including key control and registration audits Ensure confidentiality and security protocols are followed Collaborate with the team to keep operations running smoothly Take initiative and support various tasks as needed What We're Looking For:
A friendly, dependable, and customer-focused personality Strong communication and multitasking skills Basic math skills and comfort handling payments Ability to stay organized in a busy environment Tech-savvy with a willingness to learn new systems Detail-oriented and trustworthy with guest information Previous hospitality or customer service experience is a plus Flexibility to work weekends and holidays as needed Why Join Us?
Work in a welcoming, team-oriented resort environment Opportunities to grow within hospitality and resort operations Be part of creating memorable experiences for our guests every day Excellent Benefits Package including Medical, Dental, PTO and 401K
Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!
We're currently seeking a
Front Desk Associate
to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
Compensation: $18.00 per hour
Shift: Two days 7am-4pm and three days 10am-7pm
What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out Answer guest inquiries and resolve issues quickly and professionally Manage room assignments, reservations, and billing with accuracy Process payments and handle cash transactions confidently Review reservations and prepare for daily arrivals Maintain front desk procedures, including key control and registration audits Ensure confidentiality and security protocols are followed Collaborate with the team to keep operations running smoothly Take initiative and support various tasks as needed What We're Looking For:
A friendly, dependable, and customer-focused personality Strong communication and multitasking skills Basic math skills and comfort handling payments Ability to stay organized in a busy environment Tech-savvy with a willingness to learn new systems Detail-oriented and trustworthy with guest information Previous hospitality or customer service experience is a plus Flexibility to work weekends and holidays as needed Why Join Us?
Work in a welcoming, team-oriented resort environment Opportunities to grow within hospitality and resort operations Be part of creating memorable experiences for our guests every day Excellent Benefits Package including Medical, Dental, PTO and 401K
Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!