Tata Consultancy Services
About the Role:
Client Relationship Management: Building and maintaining strong relationships with clients (CXOs and his repartees), acting as a point of contact, and addressing their needs.
Business Development: Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.
Account Planning: Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.
Solution Delivery: Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.
Client Satisfaction: Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Work with a friendly, welcoming, and self-motivated attitude to provide the best possible customer experience and centricity.
Thought Leadership, Automation, and Innovation: Providing insights and thought leadership to clients on industry trends and best practices.
Collaboration: Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.
Revenue Generation and continuous growth: Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets.
Training and Development: Providing training to clients and internal teams on new products or services.
Industry Experience & Problem Solving: Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.
Qualifications • Graduate /Post Graduate Degree in Engineering and Technology • 13-15 years of experience
Salary range: $147,000 - $200,000 a year
#LI-DNI
Client Relationship Management: Building and maintaining strong relationships with clients (CXOs and his repartees), acting as a point of contact, and addressing their needs.
Business Development: Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.
Account Planning: Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.
Solution Delivery: Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.
Client Satisfaction: Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Work with a friendly, welcoming, and self-motivated attitude to provide the best possible customer experience and centricity.
Thought Leadership, Automation, and Innovation: Providing insights and thought leadership to clients on industry trends and best practices.
Collaboration: Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.
Revenue Generation and continuous growth: Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets.
Training and Development: Providing training to clients and internal teams on new products or services.
Industry Experience & Problem Solving: Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.
Qualifications • Graduate /Post Graduate Degree in Engineering and Technology • 13-15 years of experience
Salary range: $147,000 - $200,000 a year
#LI-DNI