Albany Medical Center
Patient Access Specialist - Emergency Department
Albany Medical Center, Albany, New York, United States, 12201
Patient Access Specialist
Admitting Operations Work Shift: Evening (United States of America) Salary Range: $40,495.10 - $52,643.64 Minimum Qualifications
HS Diploma, Associates Preferred
CHAA (or acquired within 2 years of hire)
Strong computer skills
3
5 years experience
Hospital or Physician office experience preferred Strong insurance knowledge regarding payer contract interpretation including Authorization Requirements and Setting of Care
Proven customer service skill with ability to exceed expectations
Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of very tight timeframes to execute task
Ability to learn in classroom setting; utilizing resources
Ability to remain composed under pressure
Ability to review information and draw appropriate conclusion
Good judgement and ability to be resourceful to problem solve; escalate issues as needed
Team minded worth ethic
Demonstrated ability interpret patient's insurance benefits and apply the applicable contractual obligations
Critical thinking ability regarding issues with financially securing payment
Ability to discuss sensitive concepts with patients regarding financial obligations Excellent working knowledge of computer based applications with strong PC/keyboard skills. Demonstrated organizational skills with excellent interpersonal and communication ability. Must be able to push workstation on wheels (WOW) for extended period of time Preferred Qualifications
3 years front line registration and training experience. Demonstrated expert knowledge of internal/external registration and billing systems. Excellent decision making skills with analytical ability and strong attention to detail. Ability to build confidence, raise skill level and promote a productive work environment Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Admitting Operations Work Shift: Evening (United States of America) Salary Range: $40,495.10 - $52,643.64 Minimum Qualifications
HS Diploma, Associates Preferred
CHAA (or acquired within 2 years of hire)
Strong computer skills
3
5 years experience
Hospital or Physician office experience preferred Strong insurance knowledge regarding payer contract interpretation including Authorization Requirements and Setting of Care
Proven customer service skill with ability to exceed expectations
Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of very tight timeframes to execute task
Ability to learn in classroom setting; utilizing resources
Ability to remain composed under pressure
Ability to review information and draw appropriate conclusion
Good judgement and ability to be resourceful to problem solve; escalate issues as needed
Team minded worth ethic
Demonstrated ability interpret patient's insurance benefits and apply the applicable contractual obligations
Critical thinking ability regarding issues with financially securing payment
Ability to discuss sensitive concepts with patients regarding financial obligations Excellent working knowledge of computer based applications with strong PC/keyboard skills. Demonstrated organizational skills with excellent interpersonal and communication ability. Must be able to push workstation on wheels (WOW) for extended period of time Preferred Qualifications
3 years front line registration and training experience. Demonstrated expert knowledge of internal/external registration and billing systems. Excellent decision making skills with analytical ability and strong attention to detail. Ability to build confidence, raise skill level and promote a productive work environment Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.