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Purple Lotus

Front Desk Associate

Purple Lotus, San Jose, California, United States, 95112

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Front Desk Associate

Purple Lotus Patient Center is currently seeking passionate, hard-working, professional, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our customers and utilize the POS for the creation/updating customer profiles. The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis. Includes paid training! Responsibilities and Duties:

Provide Excellent Customer Service Use of POS system Accurate data entry New/returning customer registration and documentation Clean and general upkeep of the Retail Facility Knowledge of relevant laws, company policy, and procedures Stay current with product knowledge & brands Verification of proper paperwork, documentation and ID for members Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of member profiles in the POS system Security measures and safety compliance Maintenance of an organized and clean store Maintenance of open communication with the management team and other coworkers Reporting of employee issues or member situations Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and member information for any reported issues and/or complaints. Qualifications:

Must be over the age 21+ Customer service experience Ability to learn and adapt to different environments Weekends Required Reliable Transportation Must be available nights, weekends, and Holidays. Job Type: Part Time/Full Time Pay: $19-$21 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance EAP Life Insurance Supplemental Pay: Tips Experience: Customer service: 2 years (Preferred) Education: High School Work Location: San Jose Multiple Locations Work Remotely: No