West Pharmaceutical Services
Value Stream Manager
West Pharmaceutical Services, Williamsport, Pennsylvania, United States, 17701
Value Stream Manager
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Applicants should live within 50 miles of the Williamsport, PA location. Job Summary
The Value Stream Manager will be an exemplar of strong leadership, demonstrating high performance behaviors and the standards to drive a self-directed team culture to consistently deliver the Business Key Performance Indicators (KPI) including EHS, Quality, Delivery, Cost (OEE & Productivity), People (engagement, absenteeism). Responsible for ensuring the effective management and development of staff, including timely feedback on performance, and adherence to West / Tech Group policies and procedures. Reports to Manufacturing Director. Essential Duties and Responsibilities
Champion a culture of health and safety in accordance with the highest standards of regulatory compliance. End to end ownership for the full business value stream. Build and maintain an excellent working relationship with the customer in the successful delivery of all client related projects (on time, within budget and in accordance with customer requirements/specifications). Support the Customer Account Manager in developing and executing a compelling strategic sales / business plan for the continued growth of the Value Stream Commercial leadership and management of Value Stream customers, including full operational P&L responsibility. Lead and drive the highest standards in Operational performance, 6S, people development to build on the culture of continuous improvement and growth, to deliver tangibly high quality performance outcomes Drive excellent cross functional relationships both within the Value Stream and companywide. Demonstrate excellent leadership visibility to drive engagement levels across the organization. Development of the team to support Value Stream and performance and growth, including the recruitment, identification, development and retention of talent in the Value Stream. Strong coaching / development of team using development and retention plans as appropriate. Other duties assigned. Education
Education: Bachelor's in a technical discipline to include: Business, Operations or Engineering. Work Experience
Experience: 8-10 years of experience in leading and managing a diverse team in a fast paced and highly regulated environment. 3+ years' experience of working in medical devices sector or similar is an advantage. Ideally have injection molding and tooling knowledge / expertise. Preferred Knowledge, Skills and Abilities
General knowledge of OSHA/EPA/safety regulations, manufacturing and process automation. Working knowledge of business and shop floor systems to effectively manage operations; prefer SAP and MS Office applications. Experience working with ISO9000, FDA and cGMP required. Ability to read and interpret documents and drawings, specifications, safety rules, operating instructions, procedure manuals and regulatory documentation. Ability to write routine reports, correspondence and process documents. Ability to speak effectively before groups and employees in the organization. Write monthly progress reports and capital request. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this job description. Support and contribute in Lean Sigma programs and activities towards delivery of the set target Able to comply with the company's safety policy at all times. Able to comply with the company's quality policy at all times. Travel Requirements
10%: Up to 26 business days per year Additional Requirements
Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft. The ability to be able to lift and carry various items up to 50lbs. Minimal travel West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Applicants should live within 50 miles of the Williamsport, PA location. Job Summary
The Value Stream Manager will be an exemplar of strong leadership, demonstrating high performance behaviors and the standards to drive a self-directed team culture to consistently deliver the Business Key Performance Indicators (KPI) including EHS, Quality, Delivery, Cost (OEE & Productivity), People (engagement, absenteeism). Responsible for ensuring the effective management and development of staff, including timely feedback on performance, and adherence to West / Tech Group policies and procedures. Reports to Manufacturing Director. Essential Duties and Responsibilities
Champion a culture of health and safety in accordance with the highest standards of regulatory compliance. End to end ownership for the full business value stream. Build and maintain an excellent working relationship with the customer in the successful delivery of all client related projects (on time, within budget and in accordance with customer requirements/specifications). Support the Customer Account Manager in developing and executing a compelling strategic sales / business plan for the continued growth of the Value Stream Commercial leadership and management of Value Stream customers, including full operational P&L responsibility. Lead and drive the highest standards in Operational performance, 6S, people development to build on the culture of continuous improvement and growth, to deliver tangibly high quality performance outcomes Drive excellent cross functional relationships both within the Value Stream and companywide. Demonstrate excellent leadership visibility to drive engagement levels across the organization. Development of the team to support Value Stream and performance and growth, including the recruitment, identification, development and retention of talent in the Value Stream. Strong coaching / development of team using development and retention plans as appropriate. Other duties assigned. Education
Education: Bachelor's in a technical discipline to include: Business, Operations or Engineering. Work Experience
Experience: 8-10 years of experience in leading and managing a diverse team in a fast paced and highly regulated environment. 3+ years' experience of working in medical devices sector or similar is an advantage. Ideally have injection molding and tooling knowledge / expertise. Preferred Knowledge, Skills and Abilities
General knowledge of OSHA/EPA/safety regulations, manufacturing and process automation. Working knowledge of business and shop floor systems to effectively manage operations; prefer SAP and MS Office applications. Experience working with ISO9000, FDA and cGMP required. Ability to read and interpret documents and drawings, specifications, safety rules, operating instructions, procedure manuals and regulatory documentation. Ability to write routine reports, correspondence and process documents. Ability to speak effectively before groups and employees in the organization. Write monthly progress reports and capital request. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this job description. Support and contribute in Lean Sigma programs and activities towards delivery of the set target Able to comply with the company's safety policy at all times. Able to comply with the company's quality policy at all times. Travel Requirements
10%: Up to 26 business days per year Additional Requirements
Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft. The ability to be able to lift and carry various items up to 50lbs. Minimal travel West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.