Credence Management Solutions
Business Analyst
Credence Management Solutions, Washington, District Of Columbia, United States, 20599
Business Analyst/Specialist
Credence is seeking a Business Analyst/Specialist to join Credence team on FedMall/STORES program. This position will provide an opportunity to work with PMO and various stakeholders including an experienced team of Software Engineers, Requirement Analysts, Project Managers, Solutions Architects and Cybersecurity professionals to understand business needs, requirements, identify opportunities for improvement, and develop solutions to address challenges to improve business processes within the FedMall/STORES project. In this position, the Business Analyst/Specialist will act as a bridge between stakeholders, PMO, UI/UX designers, developers and testers to communicate requirements to ensure that solutions meet both business and technical requirements. The candidate will have the opportunity to grow their career in the software development and engineering space by honing their skillset. This position is based either in Credence's corporate offices located in Washington, DC area and/or remote. Responsibilities Include, But Are Not Limited To The Duties Listed Below
Expert in particular business processes, responsible for formulating systems scope and objectives relative to the organization's business plan and industry requirements
Acts as a member of a project team responsible for functional requirements capture and providing technical guidance concerning the business implications of the application of various systems, including ServiceNow
Learn about program mission objectives and processes to achieve objectives
Learn and understand the architectures of program applications and systems
Collect, analyze, and interpret information necessary to create requirements for system improvements
Work with stakeholders to understand business needs, functional requirements, and project objectives. Identify, capture, define and propose solutions to streamline business processes and efficiencies within the program
Document and track all requirements in Jira and write change requests
Collaborate with developers to understand all possible solutions and document solutions in Jira for new or modified system functionality in application
Gather requirements from end-users of FedMall/STORES and convert them into programmable user-stories by defining clear acceptance criteria
Participate in software development planning and engineering activities by validating business process alignment and performing gap analysis
Perform implementations of plans assigned, such as, system builds, test plans, documentation, and training
Communicate requirements, solutions, recommendations, and project updates to stakeholders, PMO, UI/UX designers, developers and testers
Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and testers
Assist with UAT planning, tracking, reporting and execution to ensure business needs are met
Assist with project planning, execution, and monitoring, ensuring projects stay on track
Prepare status reports and business case documents for senior leadership
Execute tasks based on service requests and document changes
Provide helpdesk support to FedMall/STORES end-users
Education, Requirements And Qualifications
Must be clearable for DoD Public Trust or higher Bachelor's Degree in Computer Science or a related technical field and a minimum of 5 years related technical work experience
Ability to work and produce results in an Agile and fast-paced environment with dynamic deadlines
Familiarity with basic ServiceNow navigation and general ServiceNow module concepts
Relevant certification from a nationally recognized authority Nice to Have Experience working within the Federal government and/or DoD
Familiarity with incident response products and best practices
Working Conditions And Physical Requirements
Please join us, as together we build a better world one mission at a time powered by Technology and its People!
Credence is seeking a Business Analyst/Specialist to join Credence team on FedMall/STORES program. This position will provide an opportunity to work with PMO and various stakeholders including an experienced team of Software Engineers, Requirement Analysts, Project Managers, Solutions Architects and Cybersecurity professionals to understand business needs, requirements, identify opportunities for improvement, and develop solutions to address challenges to improve business processes within the FedMall/STORES project. In this position, the Business Analyst/Specialist will act as a bridge between stakeholders, PMO, UI/UX designers, developers and testers to communicate requirements to ensure that solutions meet both business and technical requirements. The candidate will have the opportunity to grow their career in the software development and engineering space by honing their skillset. This position is based either in Credence's corporate offices located in Washington, DC area and/or remote. Responsibilities Include, But Are Not Limited To The Duties Listed Below
Expert in particular business processes, responsible for formulating systems scope and objectives relative to the organization's business plan and industry requirements
Acts as a member of a project team responsible for functional requirements capture and providing technical guidance concerning the business implications of the application of various systems, including ServiceNow
Learn about program mission objectives and processes to achieve objectives
Learn and understand the architectures of program applications and systems
Collect, analyze, and interpret information necessary to create requirements for system improvements
Work with stakeholders to understand business needs, functional requirements, and project objectives. Identify, capture, define and propose solutions to streamline business processes and efficiencies within the program
Document and track all requirements in Jira and write change requests
Collaborate with developers to understand all possible solutions and document solutions in Jira for new or modified system functionality in application
Gather requirements from end-users of FedMall/STORES and convert them into programmable user-stories by defining clear acceptance criteria
Participate in software development planning and engineering activities by validating business process alignment and performing gap analysis
Perform implementations of plans assigned, such as, system builds, test plans, documentation, and training
Communicate requirements, solutions, recommendations, and project updates to stakeholders, PMO, UI/UX designers, developers and testers
Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and testers
Assist with UAT planning, tracking, reporting and execution to ensure business needs are met
Assist with project planning, execution, and monitoring, ensuring projects stay on track
Prepare status reports and business case documents for senior leadership
Execute tasks based on service requests and document changes
Provide helpdesk support to FedMall/STORES end-users
Education, Requirements And Qualifications
Must be clearable for DoD Public Trust or higher Bachelor's Degree in Computer Science or a related technical field and a minimum of 5 years related technical work experience
Ability to work and produce results in an Agile and fast-paced environment with dynamic deadlines
Familiarity with basic ServiceNow navigation and general ServiceNow module concepts
Relevant certification from a nationally recognized authority Nice to Have Experience working within the Federal government and/or DoD
Familiarity with incident response products and best practices
Working Conditions And Physical Requirements
Please join us, as together we build a better world one mission at a time powered by Technology and its People!