EDSI Solutions
Earn Case Manager
Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the EARN Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving. This position requires an organized individual who can efficiently handle several responsibilities simultaneously. Responsibilities
Responsible for participation tracking and monitoring data entry into CWDS in accordance with activity codes and barrier identification and resolution Accurately complete required documentation for enrollment Assist in the preparation of weekly project reports (participation, placement, etc.) Work with government officials and partnering agencies to ensure appropriate documentation is completed and received Create solutions to participant attendance problems Maintain organized database of clients and keep detailed documentation of all contacts with clients Coordinate participant retention services and accommodate participant work schedules Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract Share information with appropriate staff and/or funding agencies Maintain participant files as specified by contractor Ensure participants follow through with planned activities as outlined in contract with funding agency Help to ensure that positive outcomes and goals are met as required by contract Conduct a comprehensive household assessment within 14 business days after the enrollment date Assess participant's social indicators of health (SIOH) Create an Individual Employment Plan (IEP) in CWDS by utilizing a comprehensive household assessment Ensure intensive case management through coaching, peer-to-peer experiences, and ongoing contact Identify and refer the participant and/or their family to the appropriate local community resource(s) to achieve goals identified in the IEP Advocate for the participant and their family when connecting to local community resources by providing participants referrals and follow-up Provide access to at least one qualified Social Service Professional (SSP) to provide mental, social, physical, emotional, and behavioral health support Record all referrals to the social service professional in CWDS along with outcomes. Facilitate the transfer of participants to other DHS employment and training programs Document excused absence time in the case narrative and devise make-up plans if necessary Identify, provide access to, and document the use of supportive services Maintain case notes following DHS policies in the system of record Advocate for participation at DST meetings Verify employment hours through paystubs, documentation from the employer, or DHS-approved Employment Verification Form (EVF) Identify participants whose TANF cash budget has closed and place them in the Job Retention phase of the program. Verify employment at 6 months (183 days) and 12 months (365 days) after retention begins Other opportunities as available Qualifications
Ability to prioritize tasks and document visits and contacts Demonstrated telephone, computer and written communication skills Ability to maintain flexibility as needs of contract or contractor require College degree or equivalent experience required Customer service experience preferred A working knowledge of MS Office Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support! EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.
Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the EARN Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving. This position requires an organized individual who can efficiently handle several responsibilities simultaneously. Responsibilities
Responsible for participation tracking and monitoring data entry into CWDS in accordance with activity codes and barrier identification and resolution Accurately complete required documentation for enrollment Assist in the preparation of weekly project reports (participation, placement, etc.) Work with government officials and partnering agencies to ensure appropriate documentation is completed and received Create solutions to participant attendance problems Maintain organized database of clients and keep detailed documentation of all contacts with clients Coordinate participant retention services and accommodate participant work schedules Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract Share information with appropriate staff and/or funding agencies Maintain participant files as specified by contractor Ensure participants follow through with planned activities as outlined in contract with funding agency Help to ensure that positive outcomes and goals are met as required by contract Conduct a comprehensive household assessment within 14 business days after the enrollment date Assess participant's social indicators of health (SIOH) Create an Individual Employment Plan (IEP) in CWDS by utilizing a comprehensive household assessment Ensure intensive case management through coaching, peer-to-peer experiences, and ongoing contact Identify and refer the participant and/or their family to the appropriate local community resource(s) to achieve goals identified in the IEP Advocate for the participant and their family when connecting to local community resources by providing participants referrals and follow-up Provide access to at least one qualified Social Service Professional (SSP) to provide mental, social, physical, emotional, and behavioral health support Record all referrals to the social service professional in CWDS along with outcomes. Facilitate the transfer of participants to other DHS employment and training programs Document excused absence time in the case narrative and devise make-up plans if necessary Identify, provide access to, and document the use of supportive services Maintain case notes following DHS policies in the system of record Advocate for participation at DST meetings Verify employment hours through paystubs, documentation from the employer, or DHS-approved Employment Verification Form (EVF) Identify participants whose TANF cash budget has closed and place them in the Job Retention phase of the program. Verify employment at 6 months (183 days) and 12 months (365 days) after retention begins Other opportunities as available Qualifications
Ability to prioritize tasks and document visits and contacts Demonstrated telephone, computer and written communication skills Ability to maintain flexibility as needs of contract or contractor require College degree or equivalent experience required Customer service experience preferred A working knowledge of MS Office Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support! EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.