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Diverse Lynx

Pharma Lab IT Project Support

Diverse Lynx, Cambridge, Massachusetts, us, 02140

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"Pharma Lab IT Project Support ? End user computing (EUC) - System administrator for Lab computers and equipmentLab computers and equipment support experienceMust know Empower Lac/E and Unicorn Systems.Desktop support, Operating Systems support, Customer ServiceKnowledge & Experience with Microsoft OS and related technologies.Extensive knowledge of IT hardware and software.Strong knowledge on network troubleshooting.Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.Knowledge of Linux a plus.Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images.Experience in Windows 10 deployment.Should have experience participating or leading an OS migration.Excellent written and oral communication skillsStrong customer-service orientation.Understand customer service and service delivery.Understanding of ITIL processes and ServiceNow Tool.Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.