BTI Solutions
Logistic Operation Manager
Primary responsibilities: Do daily operation for trucking from cargo pick-up to delivery: Order receiving
Cargo preparation at W/H
Make appointment with consignee/trucker
Prepare paper work
Manage overall trucking business with staffs
Monitor cargo pick-up/delivery & etc.
Troubleshoot all happenings from booking to cargo delivery in a timely way
Daily communication with customer/trucker (e-mail, phone)
Make daily cargo delivery status & report it to customer
Recommend changes in current processes when needed
Reporting as needed: Service failure report
Claim/damage report
Others
Accuracy of data entry into Cello and other systems as needed
Maintain SOP/Work Instructions and ensure operational best practice in line with customer requirements
Ensure operational SOP compliance
Maintain essential account documentation with up-to-date information: Ensure it is collated and stored to be readily accessible
Provide process engineering, analytical, and project management support to the logistics operation
Provide leadership by implementing short-range plans and identifying goals and objectives to meet the plant's mission and strategic plans
Analyze routings of trucking and consider best options for customer
Control truckers and evaluate their service level
Follow any other orders from management
Perform other job-related duties as required
Deliverables
Timely completion of functional requests
Work well as a team member with other employees, consultants, and contractors
Provide regular reports and regular communication with designated project manager
Primary responsibilities: Do daily operation for trucking from cargo pick-up to delivery: Order receiving
Cargo preparation at W/H
Make appointment with consignee/trucker
Prepare paper work
Manage overall trucking business with staffs
Monitor cargo pick-up/delivery & etc.
Troubleshoot all happenings from booking to cargo delivery in a timely way
Daily communication with customer/trucker (e-mail, phone)
Make daily cargo delivery status & report it to customer
Recommend changes in current processes when needed
Reporting as needed: Service failure report
Claim/damage report
Others
Accuracy of data entry into Cello and other systems as needed
Maintain SOP/Work Instructions and ensure operational best practice in line with customer requirements
Ensure operational SOP compliance
Maintain essential account documentation with up-to-date information: Ensure it is collated and stored to be readily accessible
Provide process engineering, analytical, and project management support to the logistics operation
Provide leadership by implementing short-range plans and identifying goals and objectives to meet the plant's mission and strategic plans
Analyze routings of trucking and consider best options for customer
Control truckers and evaluate their service level
Follow any other orders from management
Perform other job-related duties as required
Deliverables
Timely completion of functional requests
Work well as a team member with other employees, consultants, and contractors
Provide regular reports and regular communication with designated project manager