Live Nation Entertainment
Ticket Seller - Jiffy Lube Live
Live Nation Entertainment, Bristow, Virginia, United States, 20136
Job Opportunity At Live Nation Entertainment
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! This role will involve: Financial / Cash Handling Ensure compliance of cash handling policies and procedures Balancing and reconciling daily/nightly ticket sales Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives Assisting Manager & Supervisor with internal Ticket Orders and Reports Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service Prompt, courteous and knowledgeable customer service both in person and over the phone Facilitate night of show Will Call & Guest List Operations Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.) Work with Guest Services/Operations on any ADA requirements Providing knowledge of upcoming events & upgrades available Knowledgeable on the events culture and genre Providing positive energy Other Responsibilities Daily operations on Ticketmaster host system for sales and other tasks. Following opening and closing shift procedures Follow standards and processes for ticket types, ancillary events and qualifiers Maintain call center phone system, and keep current all phone menus and calendars of events Assist in maintaining Box Office cleanliness Follow dress code policy
business casual Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.) Collecting, storing and tracking Lost & Found as necessary Assist Manager & Supervisor in any tasks as they arise Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs. Ensure compliance with ADA ticket laws This person will bring: Required: Knowledge of Cash Handling Knowledge of Phone & In Person Customer Service Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.) Flexible schedule (days/nights, weekends and holidays) Tolerance of all cultures, music and art forms High School Diploma Preferred: Attention to detail in a multi-tasked environment Knowledge of ticket sales Experience in working in live entertainment operations Ticketmaster host system experience Experience in identifying counterfeit cash / ID's Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation also affords equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! This role will involve: Financial / Cash Handling Ensure compliance of cash handling policies and procedures Balancing and reconciling daily/nightly ticket sales Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives Assisting Manager & Supervisor with internal Ticket Orders and Reports Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service Prompt, courteous and knowledgeable customer service both in person and over the phone Facilitate night of show Will Call & Guest List Operations Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.) Work with Guest Services/Operations on any ADA requirements Providing knowledge of upcoming events & upgrades available Knowledgeable on the events culture and genre Providing positive energy Other Responsibilities Daily operations on Ticketmaster host system for sales and other tasks. Following opening and closing shift procedures Follow standards and processes for ticket types, ancillary events and qualifiers Maintain call center phone system, and keep current all phone menus and calendars of events Assist in maintaining Box Office cleanliness Follow dress code policy
business casual Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.) Collecting, storing and tracking Lost & Found as necessary Assist Manager & Supervisor in any tasks as they arise Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs. Ensure compliance with ADA ticket laws This person will bring: Required: Knowledge of Cash Handling Knowledge of Phone & In Person Customer Service Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.) Flexible schedule (days/nights, weekends and holidays) Tolerance of all cultures, music and art forms High School Diploma Preferred: Attention to detail in a multi-tasked environment Knowledge of ticket sales Experience in working in live entertainment operations Ticketmaster host system experience Experience in identifying counterfeit cash / ID's Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation also affords equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.