Truist
Loan Processor
Responsible for ensuring the timely and accurate funding of dealer contract packages. Eliminate dealer/customer fraud by ensuring proper and thorough verification is completed on all loan packages according to company and regulatory policies and guidelines. Provide training and management assistance to Loan Processor I teammates when necessary. Provide a high level of professional service to dealer client base. Essential Duties And Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Work as a team member with the underwriting and sales staff to accomplish monthly loan volume objectives. Assist with training and supervision of loan processor I as required. Ensure all contract and applicant information is accurately verified and entered into Origenate prior to funding in the loan servicing system. Follow-up with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans to ensure timely funding of contracts while maintaining an excellent perfect client experience (PCE) level of customer service. Meet or exceed loan processor production targets. Build and maintain strong relationships with dealer client base. Assist branch or business center in managing dealer and customer fraud by ensuring thorough and proper verifications are being completed. Escalate any potential problems that may result in fraud or losses to management and ensure timely filing of unusual financial observations (UFO) in accordance with company policies and procedures. Assist management to ensure business center complies with all corporate guidelines and policies as well as all federal and state regulations. Other critical tasks and duties assigned. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent education and related training or experience Two years of experience or equivalent training Excellent problem solving skills Excellent analytical ability Excellent written and verbal communication skills Excellent organizational skills Excellent time management skills Ability to work in fast paced environment Ability to work flexible schedule and overtime, as needed Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Preferred Qualifications: Bachelor's degree in business or related field, or equivalent education and related training or experience Previous experience in finance/credit related industry Knowledge of credit verification process and related documents Bilingual
Responsible for ensuring the timely and accurate funding of dealer contract packages. Eliminate dealer/customer fraud by ensuring proper and thorough verification is completed on all loan packages according to company and regulatory policies and guidelines. Provide training and management assistance to Loan Processor I teammates when necessary. Provide a high level of professional service to dealer client base. Essential Duties And Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Work as a team member with the underwriting and sales staff to accomplish monthly loan volume objectives. Assist with training and supervision of loan processor I as required. Ensure all contract and applicant information is accurately verified and entered into Origenate prior to funding in the loan servicing system. Follow-up with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans to ensure timely funding of contracts while maintaining an excellent perfect client experience (PCE) level of customer service. Meet or exceed loan processor production targets. Build and maintain strong relationships with dealer client base. Assist branch or business center in managing dealer and customer fraud by ensuring thorough and proper verifications are being completed. Escalate any potential problems that may result in fraud or losses to management and ensure timely filing of unusual financial observations (UFO) in accordance with company policies and procedures. Assist management to ensure business center complies with all corporate guidelines and policies as well as all federal and state regulations. Other critical tasks and duties assigned. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent education and related training or experience Two years of experience or equivalent training Excellent problem solving skills Excellent analytical ability Excellent written and verbal communication skills Excellent organizational skills Excellent time management skills Ability to work in fast paced environment Ability to work flexible schedule and overtime, as needed Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Preferred Qualifications: Bachelor's degree in business or related field, or equivalent education and related training or experience Previous experience in finance/credit related industry Knowledge of credit verification process and related documents Bilingual