Stress Free
Automotive Guest Services RepresentativeBay Area
Stress Free, San Francisco, California, United States, 94110
Automotive Guest Services Representative
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care
Northern California Starting Pay: $24/hr + overtime + bonus potential Want to launch your automotive career as an Automotive Guest Services Representativewithout the grease or guesswork? At Stress-Free Auto Care, we're redefining the repair shop experience across our 22 high-rated locations (4.8 average). We're on the hunt for sharp, customer-focused individuals who thrive in fast-paced, tech-enabled environments. If you've got the people skills but lack the car know-how, we've got you covered with a paid, hands-on 12-week training academy that gets you shop-ready. What You'll Do
Greet guests and document their concerns with clarity and empathy Write and manage service repair orders from start to finish Build accurate digital estimates and recommend preventive services Coordinate technician workflow and keep customers informed in real time Finalize invoices, explain completed work, and schedule future appointments Uphold high standards through proper documentation and KPI tracking You're a Fit If You Have...
1+ year in sales, hospitality, call center, or any guest-facing role Tech confidence: 50+ WPM typing, and ease with multitasking across screens, phones, and chats Strong communication skills; Spanish/English bilingual is a plus A valid driver's license and a clean, insurable driving record What You'll Get
$24/hr starting pay, with monthly bonus opportunities after training (Top performers earn $70K$90K+ annually) Full benefits: Medical, dental, vision, 401(k) match, PTO, and paid holidays Access to modern shop systems, real-time dashboards, and the best tools in the business Clear growth paths to Certified Service Writer, Senior Advisor, and Management roles Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care
Northern California Starting Pay: $24/hr + overtime + bonus potential Want to launch your automotive career as an Automotive Guest Services Representativewithout the grease or guesswork? At Stress-Free Auto Care, we're redefining the repair shop experience across our 22 high-rated locations (4.8 average). We're on the hunt for sharp, customer-focused individuals who thrive in fast-paced, tech-enabled environments. If you've got the people skills but lack the car know-how, we've got you covered with a paid, hands-on 12-week training academy that gets you shop-ready. What You'll Do
Greet guests and document their concerns with clarity and empathy Write and manage service repair orders from start to finish Build accurate digital estimates and recommend preventive services Coordinate technician workflow and keep customers informed in real time Finalize invoices, explain completed work, and schedule future appointments Uphold high standards through proper documentation and KPI tracking You're a Fit If You Have...
1+ year in sales, hospitality, call center, or any guest-facing role Tech confidence: 50+ WPM typing, and ease with multitasking across screens, phones, and chats Strong communication skills; Spanish/English bilingual is a plus A valid driver's license and a clean, insurable driving record What You'll Get
$24/hr starting pay, with monthly bonus opportunities after training (Top performers earn $70K$90K+ annually) Full benefits: Medical, dental, vision, 401(k) match, PTO, and paid holidays Access to modern shop systems, real-time dashboards, and the best tools in the business Clear growth paths to Certified Service Writer, Senior Advisor, and Management roles Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.