Redwood Credit Union
Post Closing Coordinator I
Redwood Credit Union, Santa Rosa, California, United States, 95401
Post Closing Coordinator I
Redwood Credit Union is looking for a Post Closing Coordinator I, who will address and act on basic post-closing loan inquiries from Members, RCU team members and/other interested parties while providing a variety of support and administrative duties for RCU's lending departments including Mortgage, Consumer and Business loans. Essential Functions: Administrative Support: Sort and distribute income and outgoing mail. Setup loan files for electronic imaging. Print, mail, and document mortgage loan disclosures for each second loan file and each first without electronic consent in accordance with regulatory timeframes. Collect and disburse incoming loan documentation to loan processor, loan officer or other lending team member, as appropriate. Distribute interoffice memos and mail daily including logging receipt of final loan documents. Scan loan closing documents. Ensure loan filing is current and complete and maintain file vault in good order. Answer incoming phone calls and assist or transfer to appropriate team member. Process incoming checks using Symitar for loan payoffs. Schedule pickup and delivery of loan packages and documentation. Prepare and maintain daily logs and document incoming re-conveyances. Manage incoming faxes and distribute on a routine basis. Organize and file incoming final title policies, recorded deeds of trust and closing statements. Locate and distribute loan files as requested by the staff, lending partners and/or regulatory authorities. Record, box, and ship closed, cancelled, denied and paid-off loans to storage facility. Organize office supplies in designated area and order as needed. Ensure proper mortgage disclosures are located within file prior to loan audit. Prepare and process re-conveyances on first mortgages with servicing department. Prepare second mortgage demand statements when requested. Process subsequent re-conveyance documentation with outsource vendor. Prepare, review and submit pre- and post-closing quality control audit files on a timely basis. Maintain info store loges for easy tracking of boxes sent to storage. Member Support: Safeguard Member sensitive information, and ensure information is secure at the end of each workday for lending departments supported. Research and resolve Member and team member questions as directed. Represent RCU in a courteous and professional manner at all times. Minimum Qualification: Knowledge, Skills and Abilities
Knowledge of modern office administration techniques and methods. Skill in the operation of a personal computer with word processing and spreadsheet software and Internet and intranet access. Ability to operate Internet based loan origination software. Ability to coordinate a variety of activities simultaneously and prioritize work. Ability to act independently and confidentially, using discretion and tact. Ability to effectively operate a telephone system. Ability to communicate effectively both verbally and in writing. Ability to establish and maintain effective work relationships within a diverse group of people, including vendors and other Credit Union team members. Ability to analyze situations and recommend solutions. Ability and desire to work in and contribute to a team environment. Physical Requirements
Ability to stand, bend, stoop, sit, walk, twist, and turn. Ability to lift up to 20 pounds. Ability to use a computer keyboard and calculator. Work environment is indoors; majority of the time is spent sitting at a desk. The ideal candidate has a combination of education and experience equivalent to a high school diploma and a minimum of one year of experience in the lending industry or related field. Compensation: Base starting range: $22.00 to $28.00 per hour commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including: competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, salary advancementmerit increase based on performance, 401(k) program with employer match, time offcompetitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks: RCU employees are eligible for a .75% discount off RCU standard collateral auto loans. RCU employees are eligible for a 1% discount on all recreational or boat loan products. 2% discount off Visas and LOC Loans through RCU. 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000. 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000. 0% interest on garment, fitness, or home office equipment loan of up to $500. 100% financing for employee purchased homes! *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer
Redwood Credit Union is looking for a Post Closing Coordinator I, who will address and act on basic post-closing loan inquiries from Members, RCU team members and/other interested parties while providing a variety of support and administrative duties for RCU's lending departments including Mortgage, Consumer and Business loans. Essential Functions: Administrative Support: Sort and distribute income and outgoing mail. Setup loan files for electronic imaging. Print, mail, and document mortgage loan disclosures for each second loan file and each first without electronic consent in accordance with regulatory timeframes. Collect and disburse incoming loan documentation to loan processor, loan officer or other lending team member, as appropriate. Distribute interoffice memos and mail daily including logging receipt of final loan documents. Scan loan closing documents. Ensure loan filing is current and complete and maintain file vault in good order. Answer incoming phone calls and assist or transfer to appropriate team member. Process incoming checks using Symitar for loan payoffs. Schedule pickup and delivery of loan packages and documentation. Prepare and maintain daily logs and document incoming re-conveyances. Manage incoming faxes and distribute on a routine basis. Organize and file incoming final title policies, recorded deeds of trust and closing statements. Locate and distribute loan files as requested by the staff, lending partners and/or regulatory authorities. Record, box, and ship closed, cancelled, denied and paid-off loans to storage facility. Organize office supplies in designated area and order as needed. Ensure proper mortgage disclosures are located within file prior to loan audit. Prepare and process re-conveyances on first mortgages with servicing department. Prepare second mortgage demand statements when requested. Process subsequent re-conveyance documentation with outsource vendor. Prepare, review and submit pre- and post-closing quality control audit files on a timely basis. Maintain info store loges for easy tracking of boxes sent to storage. Member Support: Safeguard Member sensitive information, and ensure information is secure at the end of each workday for lending departments supported. Research and resolve Member and team member questions as directed. Represent RCU in a courteous and professional manner at all times. Minimum Qualification: Knowledge, Skills and Abilities
Knowledge of modern office administration techniques and methods. Skill in the operation of a personal computer with word processing and spreadsheet software and Internet and intranet access. Ability to operate Internet based loan origination software. Ability to coordinate a variety of activities simultaneously and prioritize work. Ability to act independently and confidentially, using discretion and tact. Ability to effectively operate a telephone system. Ability to communicate effectively both verbally and in writing. Ability to establish and maintain effective work relationships within a diverse group of people, including vendors and other Credit Union team members. Ability to analyze situations and recommend solutions. Ability and desire to work in and contribute to a team environment. Physical Requirements
Ability to stand, bend, stoop, sit, walk, twist, and turn. Ability to lift up to 20 pounds. Ability to use a computer keyboard and calculator. Work environment is indoors; majority of the time is spent sitting at a desk. The ideal candidate has a combination of education and experience equivalent to a high school diploma and a minimum of one year of experience in the lending industry or related field. Compensation: Base starting range: $22.00 to $28.00 per hour commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including: competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, salary advancementmerit increase based on performance, 401(k) program with employer match, time offcompetitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks: RCU employees are eligible for a .75% discount off RCU standard collateral auto loans. RCU employees are eligible for a 1% discount on all recreational or boat loan products. 2% discount off Visas and LOC Loans through RCU. 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000. 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000. 0% interest on garment, fitness, or home office equipment loan of up to $500. 100% financing for employee purchased homes! *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer