The Farmer's Dog
Manager, HRIS and Humans TechnologyNew York, New York, United States
The Farmer's Dog, New York, New York, United States, 10001
Who We Are
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. #LongLiveDogs What We Stand For and Where You'll Come In
As the Manager, HR Systems, you'll lead the strategy, administration, optimization and adoption of Workday-our core HRIS platform-while contributing to the broader Humans technology ecosystem. This role will be pivotal to managing our HRIS service delivery model, by partnering closely with the People Analytics group to align on the broader Humans technology roadmap, and help steward our technology ecosystem with a customer-centric, solution-oriented mindset. You'll also lead a small but mighty group (currently 1 HRIS Analyst) and play a hands-on and strategic role in helping the Humans group get the most out of our systems-all in service of creating the best possible work experience for everyone on the TFD Team. Reporting to the Director, People Operations, you'll ensure our systems, data, and processes not only scale with the business but also deliver intuitive, high-impact experiences for employees, managers, and internal groups. One Team:
We don't think of ourselves as "Acquisition Marketers", "Engineers", "Data Analysts", or "Product Managers". Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically. We are skeptical about everything and precious about nothing:
Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems. We consider the customer journey in all of our decisions:
We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically. We Execute For Impact:
We don't subscribe to "best practices" or "industry KPIs". We're uninterested in how we compare to "benchmarks"; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience. We Are Focused and Work Without Assumption:
We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, "what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?". We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time. How You'll Make An Impact
Workday Ownership & Service Delivery
Lead the end-to-end administration, configuration, and continuous improvement of Workday, including managing the bi-annual Workday release process, ensuring it evolves with business needs Own and manage the HR Systems intake and prioritization process-triaging tickets, grooming backlogs, managing sprint cycles, and maintaining high responsiveness to business needs. Serve as a strategic advisor to internal stakeholders, helping assess when Workday is the right solution-and recommending alternatives when appropriate-to drive better outcomes. Maintain high standards for data governance through validation routines, audits, and proactive issue spotting. Build and support self-service dashboards, reports, and analytics tools. Proactively identify opportunities to automate workflows, reduce manual tasks, and enhance employee and manager experiences through smarter system design.
Strategic Partnership & Ecosystem Stewardship
Collaborate closely with the People Analytics group to shape and implement the broader Humans technology strategy, roadmap, and ecosystem priorities. Help evaluate, recommend, and integrate additional HR technologies that align with our employee-first, scalable ecosystem goals. Partner with Humans subfunctions (Total Rewards, Talent Acquisition, Payroll, Humans Operations) and business partners to optimize employee lifecycle experiences-from onboarding through offboarding. Manage relationships with third-party vendors and Workday service providers, ensuring high performance, contract compliance, and strong value delivery.
Governance, Compliance, and Enablement
Partner with IT, Finance, and Legal to ensure systems meet security standards, audit requirements, and compliance obligations. Create and maintain documentation, SOPs, and training resources to enable team self-sufficiency and operational consistency. Mentor and support the HRIS Analyst, building technical skills, business partnership abilities, and continuous improvement mindsets.
We're Excited About You Because
You bring 5-7+ years of HR systems experience, including ownership of Workday and exposure to broader HR tech ecosystems You have a track record of leading and building a high-performing team; developing, growing and performance managing your group, leading with curiosity, accountability, and a drive for continuous improvement. You are a systems thinker who balances strategic perspective and hands-on execution. You've successfully built strong relationships with and managed external vendors / service partners and understand how to effectively evaluate, implement, and oversee them. You have experience operationalizing service delivery models, managing ticketing systems, service queues, and leading sprint-based improvements. You thrive in cross-functional environments, building strong partnerships across Humans, IT, Legal, and Finance. You have a customer-centric mindset, ensuring technology enhances the employee experience. You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions You're an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making. You're energized by the opportunity to build for today while planning for tomorrow-balancing operational excellence with future-readiness. Office Guidelines
We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Our Belonging Philosophy:
Our company's mission is rooted in deep, genuine care for dogs - and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. #LongLiveDogs What We Stand For and Where You'll Come In
As the Manager, HR Systems, you'll lead the strategy, administration, optimization and adoption of Workday-our core HRIS platform-while contributing to the broader Humans technology ecosystem. This role will be pivotal to managing our HRIS service delivery model, by partnering closely with the People Analytics group to align on the broader Humans technology roadmap, and help steward our technology ecosystem with a customer-centric, solution-oriented mindset. You'll also lead a small but mighty group (currently 1 HRIS Analyst) and play a hands-on and strategic role in helping the Humans group get the most out of our systems-all in service of creating the best possible work experience for everyone on the TFD Team. Reporting to the Director, People Operations, you'll ensure our systems, data, and processes not only scale with the business but also deliver intuitive, high-impact experiences for employees, managers, and internal groups. One Team:
We don't think of ourselves as "Acquisition Marketers", "Engineers", "Data Analysts", or "Product Managers". Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically. We are skeptical about everything and precious about nothing:
Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems. We consider the customer journey in all of our decisions:
We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically. We Execute For Impact:
We don't subscribe to "best practices" or "industry KPIs". We're uninterested in how we compare to "benchmarks"; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience. We Are Focused and Work Without Assumption:
We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, "what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?". We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time. How You'll Make An Impact
Workday Ownership & Service Delivery
Lead the end-to-end administration, configuration, and continuous improvement of Workday, including managing the bi-annual Workday release process, ensuring it evolves with business needs Own and manage the HR Systems intake and prioritization process-triaging tickets, grooming backlogs, managing sprint cycles, and maintaining high responsiveness to business needs. Serve as a strategic advisor to internal stakeholders, helping assess when Workday is the right solution-and recommending alternatives when appropriate-to drive better outcomes. Maintain high standards for data governance through validation routines, audits, and proactive issue spotting. Build and support self-service dashboards, reports, and analytics tools. Proactively identify opportunities to automate workflows, reduce manual tasks, and enhance employee and manager experiences through smarter system design.
Strategic Partnership & Ecosystem Stewardship
Collaborate closely with the People Analytics group to shape and implement the broader Humans technology strategy, roadmap, and ecosystem priorities. Help evaluate, recommend, and integrate additional HR technologies that align with our employee-first, scalable ecosystem goals. Partner with Humans subfunctions (Total Rewards, Talent Acquisition, Payroll, Humans Operations) and business partners to optimize employee lifecycle experiences-from onboarding through offboarding. Manage relationships with third-party vendors and Workday service providers, ensuring high performance, contract compliance, and strong value delivery.
Governance, Compliance, and Enablement
Partner with IT, Finance, and Legal to ensure systems meet security standards, audit requirements, and compliance obligations. Create and maintain documentation, SOPs, and training resources to enable team self-sufficiency and operational consistency. Mentor and support the HRIS Analyst, building technical skills, business partnership abilities, and continuous improvement mindsets.
We're Excited About You Because
You bring 5-7+ years of HR systems experience, including ownership of Workday and exposure to broader HR tech ecosystems You have a track record of leading and building a high-performing team; developing, growing and performance managing your group, leading with curiosity, accountability, and a drive for continuous improvement. You are a systems thinker who balances strategic perspective and hands-on execution. You've successfully built strong relationships with and managed external vendors / service partners and understand how to effectively evaluate, implement, and oversee them. You have experience operationalizing service delivery models, managing ticketing systems, service queues, and leading sprint-based improvements. You thrive in cross-functional environments, building strong partnerships across Humans, IT, Legal, and Finance. You have a customer-centric mindset, ensuring technology enhances the employee experience. You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions You're an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making. You're energized by the opportunity to build for today while planning for tomorrow-balancing operational excellence with future-readiness. Office Guidelines
We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Our Belonging Philosophy:
Our company's mission is rooted in deep, genuine care for dogs - and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a