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University Health

Patient Accounts Representative II (Hybrid)

University Health, Kansas City, Missouri, United States, 64101

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Patient Accounts Representative II (Hybrid)

Job Location:

University Health 4 (UH4) Kansas City, Missouri Department:

Corporate Professional Billing Position Type:

Full time Work Schedule:

8:00AM - 4:30PM Hours Per Week:

40 Job Description:

Are you fluent in CPT codes and speak fluent EOB? So am I. As a go-to expert in all things billing and reimbursement, I manage the full life cycle of insurance claims and account resolutionkeeping our revenue cycle healthy and stress-free. What I Do:

Own the

daily billing and collections process , making sure claims fly out the door correctly the first timeand payments don't stay stuck in limbo.

Track, monitor, and reconcile

accounts like a detective, using payer portals, billing systems, and a whole lot of follow-up.

Master the world of

Medicare, Medicaid, commercial insurance , and special programsturning confusing denial codes into opportunities for payment.

Provide

top-tier customer service , because patients and payers deserve clarity, kindness, and timely responses.

Use

independent and critical thinking

to tackle billing puzzles and resolve claim hiccups before they become major issues.

Act as the

team's go-to resource

for third-party billing questions and payer quirksbecause no one has time to be on hold with an insurance company all day.

Work across multiple platforms (Excel, Outlook, EMRs, and more), all while juggling compliance rules, federal guidelines, and internal protocols.

Tools of the Trade:

Microsoft Office (Excel, Word, Outlook)

10-key calculator skills (fast and accurate)

Strong knowledge of

payer manuals ,

billing workflows , and

claim codes

Clear communication (written and verbal) and an eye for detail

Minimum Requirements:

High school diploma or equivalent

2+ years of hands-on experience in

professional or insurance billing

Familiarity with

commercial insurance, Medicare, and Medicaid reimbursement

practices

Solid working knowledge of

reimbursement comment codes

and

payer provider manuals

Comfortable with computers, including

Excel, Word, Outlook , and 10-key entry

Extensive knowledge of

third-party billing procedures

and a passion for getting claims paid right