Wounded Warrior Project
Senior Constituent Affairs Specialist
Wounded Warrior Project, Washington, District Of Columbia, United States, 20001
Wounded Warrior Project Senior Constituent Affairs Specialist
If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause
that it's a calling
then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too
helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: A flexible hybrid work schedule (three days in the office, two days' work from home) Full medical, dental, and vision coverage for both teammates AND family members Competitive pay and performance incentives A fun, mission-focused, and collaborative team environment The Wounded Warrior Project (WWP) Senior Constituent Affairs Specialist assists the Grassroots Regional Director with the development and implementation of WWP's congressional casework efforts and oversees the day-to-day management of WWP's congressional liaison operations. A primary responsibility of this role is to liaise with congressional offices, including state and district staff, as well as other state officials, to provide outreach and education on WWP programs, services, and support capabilities for post-9/11 wounded, ill, or injured veterans and their families. Additionally, the Senior Constituent Affairs Specialist manages congressional referrals and casework to assist Members of Congress in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources. Duties & Responsibilities
Support the Grassroots Regional Director in the development and implementation of a comprehensive constituent affairs strategy to engage Members of Congress and their staff in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources. Provide high-level briefings to Members of Congress, their staff, and other state officials to educate them on WWP programs, services, and specialized support capabilities for post-9/11 veteran constituents and their families, and to establish direct referral channels between congressional offices and WWP. Receive and manage congressional referrals and resulting casework, ensuring timely responses and consistent communication with congressional offices and appropriate staff. Maintain and manage data and reports on inquiries and referrals received from congressional offices seeking WWP's assistance in addressing the needs of post-9/11 wounded, ill, or injured veteran constituents. Assist in the coordination and execution of in-person district events involving WWP Alumni and their elected officials, in collaboration with the Grassroots Regional Director and team. Maintain and update all internal and external Constituent Affairs materials and documents, including but not limited to educational presentations, marketing materials, internal briefs, and program-related documents. Provide timely and relevant updates to WWP senior leadership on congressional casework. Establish and manage relationships with congressional offices at the state and district levels, as well as with the Department of Defense, Department of Veterans Affairs, other federal agencies, and state government entities, as needed. Collect and analyze casework data to assist the Grassroots and Government Affairs teams in identifying and tracking trends related to post-9/11 veterans and their families. Support the Government Affairs and Grassroots teams in planning and executing cross-organizational advocacy initiatives, including Capitol Hill advocacy fly-ins, the WWP Project Advocacy Newsletter, webinars, and other grassroots activities such as calls to action. Represent WWP as needed at key events, meetings, discussions, hearings, and conferences, or as directed by the Grassroots Regional Director and VP of Government and Community Relations. Maintain in-depth knowledge and understanding of WWP's legislative priorities, as well as the priorities of the military service organization (MSO) and veteran service organization (VSO) communities. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. Knowledge, Skills, & Abilities
Highly motivated, passionate, and creative team player with a demonstrated commitment to the organization's mission. Demonstrated understanding of Wounded Warrior Project's mission, values, programs, and services, and the impact of these offerings on wounded warriors and their families. Proven ability to interact effectively with diverse individuals and build strong working relationships and networks in pursuit of common goals, e.g., developing personal and professional relationships with lawmakers and their staff. Comprehensive knowledge and understanding of the legislative process, public policy, and advocacy issues and procedures. Strong advocacy experience and a thorough understanding of the challenges faced by the military and veteran populations, including military families. Highly effective written and verbal communication skills. Exceptional presentation skills. Confident communicator with demonstrated ability to present information effectively to large audiences, small groups, and individuals, and to facilitate discussion, serving as a strong, effective representative of WWP. Strong organizational and time management skills, with the ability to quickly adapt to changing priorities and meet deadlines. Demonstrated ability to establish credibility, be decisive, influence others, and drive change. Strong strategic thinking and analytical skills with the ability to assess complex information and develop creative, high-impact solutions. Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, and PowerPoint. High energy level. Self-starter; willing to take initiative. Unequivocal commitment to the highest standards of personal and business ethics and conduct. Mission-driven, guided by core values, and a pleasure to work with. Experience
Requirements Three years of experience coordinating casework and communicating with constituents. Three years of experience building and managing relationships with external stakeholders, such as government officials, community partners, or nonprofit organizations. Two years of experience in roles consistently delivering in-person presentations or public speaking in professional settings. One year of experience supporting or engaging in legislative, advocacy, and policy-related activities. Preferences Five years of experience coordinating casework and communicating with constituents. Four years of military experience or experience working with veterans or military service organizations. Three years of experience working in a congressional office or an executive branch office. Three years of experience working with a non-profit organization. Three years of professional public speaking experience, including formal presentations and/or briefings. Education
Requirements Bachelor's degree in a relevant field of study. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences None. Certifications & Licensure
Requirements Ability to obtain ASIST Certification within 1 year of hire. Preferences ASIST Certification. Work Environment/Physical Demands
General office environment; temperature controlled. Up to 50% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.
If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause
that it's a calling
then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too
helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: A flexible hybrid work schedule (three days in the office, two days' work from home) Full medical, dental, and vision coverage for both teammates AND family members Competitive pay and performance incentives A fun, mission-focused, and collaborative team environment The Wounded Warrior Project (WWP) Senior Constituent Affairs Specialist assists the Grassroots Regional Director with the development and implementation of WWP's congressional casework efforts and oversees the day-to-day management of WWP's congressional liaison operations. A primary responsibility of this role is to liaise with congressional offices, including state and district staff, as well as other state officials, to provide outreach and education on WWP programs, services, and support capabilities for post-9/11 wounded, ill, or injured veterans and their families. Additionally, the Senior Constituent Affairs Specialist manages congressional referrals and casework to assist Members of Congress in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources. Duties & Responsibilities
Support the Grassroots Regional Director in the development and implementation of a comprehensive constituent affairs strategy to engage Members of Congress and their staff in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources. Provide high-level briefings to Members of Congress, their staff, and other state officials to educate them on WWP programs, services, and specialized support capabilities for post-9/11 veteran constituents and their families, and to establish direct referral channels between congressional offices and WWP. Receive and manage congressional referrals and resulting casework, ensuring timely responses and consistent communication with congressional offices and appropriate staff. Maintain and manage data and reports on inquiries and referrals received from congressional offices seeking WWP's assistance in addressing the needs of post-9/11 wounded, ill, or injured veteran constituents. Assist in the coordination and execution of in-person district events involving WWP Alumni and their elected officials, in collaboration with the Grassroots Regional Director and team. Maintain and update all internal and external Constituent Affairs materials and documents, including but not limited to educational presentations, marketing materials, internal briefs, and program-related documents. Provide timely and relevant updates to WWP senior leadership on congressional casework. Establish and manage relationships with congressional offices at the state and district levels, as well as with the Department of Defense, Department of Veterans Affairs, other federal agencies, and state government entities, as needed. Collect and analyze casework data to assist the Grassroots and Government Affairs teams in identifying and tracking trends related to post-9/11 veterans and their families. Support the Government Affairs and Grassroots teams in planning and executing cross-organizational advocacy initiatives, including Capitol Hill advocacy fly-ins, the WWP Project Advocacy Newsletter, webinars, and other grassroots activities such as calls to action. Represent WWP as needed at key events, meetings, discussions, hearings, and conferences, or as directed by the Grassroots Regional Director and VP of Government and Community Relations. Maintain in-depth knowledge and understanding of WWP's legislative priorities, as well as the priorities of the military service organization (MSO) and veteran service organization (VSO) communities. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. Knowledge, Skills, & Abilities
Highly motivated, passionate, and creative team player with a demonstrated commitment to the organization's mission. Demonstrated understanding of Wounded Warrior Project's mission, values, programs, and services, and the impact of these offerings on wounded warriors and their families. Proven ability to interact effectively with diverse individuals and build strong working relationships and networks in pursuit of common goals, e.g., developing personal and professional relationships with lawmakers and their staff. Comprehensive knowledge and understanding of the legislative process, public policy, and advocacy issues and procedures. Strong advocacy experience and a thorough understanding of the challenges faced by the military and veteran populations, including military families. Highly effective written and verbal communication skills. Exceptional presentation skills. Confident communicator with demonstrated ability to present information effectively to large audiences, small groups, and individuals, and to facilitate discussion, serving as a strong, effective representative of WWP. Strong organizational and time management skills, with the ability to quickly adapt to changing priorities and meet deadlines. Demonstrated ability to establish credibility, be decisive, influence others, and drive change. Strong strategic thinking and analytical skills with the ability to assess complex information and develop creative, high-impact solutions. Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, and PowerPoint. High energy level. Self-starter; willing to take initiative. Unequivocal commitment to the highest standards of personal and business ethics and conduct. Mission-driven, guided by core values, and a pleasure to work with. Experience
Requirements Three years of experience coordinating casework and communicating with constituents. Three years of experience building and managing relationships with external stakeholders, such as government officials, community partners, or nonprofit organizations. Two years of experience in roles consistently delivering in-person presentations or public speaking in professional settings. One year of experience supporting or engaging in legislative, advocacy, and policy-related activities. Preferences Five years of experience coordinating casework and communicating with constituents. Four years of military experience or experience working with veterans or military service organizations. Three years of experience working in a congressional office or an executive branch office. Three years of experience working with a non-profit organization. Three years of professional public speaking experience, including formal presentations and/or briefings. Education
Requirements Bachelor's degree in a relevant field of study. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences None. Certifications & Licensure
Requirements Ability to obtain ASIST Certification within 1 year of hire. Preferences ASIST Certification. Work Environment/Physical Demands
General office environment; temperature controlled. Up to 50% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.