The Dollywood Company
House and Grounds Technician - Dollywood Theme Park - Full Time Year Round
The Dollywood Company, Pigeon Forge, Tennessee, United States, 37863
House And Grounds Technician - Dollywood Theme Park - Full Time Year Round
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a House and Grounds Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right House and Grounds Technician checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The House and Grounds Technician will support areas of park cleanliness for the Dollywood Company. The House and Grounds Technician will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Technician may take part in other activities including, emptying and cleaning trash cans and refilling cleaning supplies. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas Clean up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas Clean and sanitize high touch surfaces throughout the park (tables, chairs, handrails and garbage) Work flexible varying hours and at different locations Maintain a friendly attitude toward Guests and Hosts. Greet guests, answer questions, and exceed expectations Provide prompt, courteous attention to Guests in the role assigned for the shift Maintain a high level of attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan Restock and keep track of cleaning supplies in your assigned area(s) Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and/or immediate attention Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans Keep all work areas clean and organized Work varying hours and at different areas when needed Maintain confidentiality at all times Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards Management reserves the right to change and/or add to these duties at any time Education and Experience Required Must be at least 14 years of age Must have a high level of demonstrative and positive communication skills Must successfully complete a pre-employment background check Knowledge, Skills, and Abilities Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must be committed to continuous improvement Must have professional appearance with good personal hygiene Must promote and support a "team" work environment by cooperating and helping co-workers Must be productive in a fast-paced, dynamic environment Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills Must show appreciation of others Able to get along with other employees to work out problems and resolve conflicts Able to comprehend instructions and retain information Able to perform duties consistent with creating a safe and secure environment for hosts and guests Able to be flexible to handle frequent changes in priorities Able to add, subtract, multiply and divide with accuracy Able to communicate effectively using standard English grammar and punctuation Able to tolerate various temperatures while working indoors and outdoors Able to operate/drive a company vehicle with valid driver's license and insurance Able to work outdoors Able to meet the physical demands of the job Able to lift up to 50 lbs with assistance Able to wear all PPE as required Able to work with all chemicals/detergents utilized in the area Able to work in any assigned area and perform other functions as assigned Able to abide by Dollywood's confidentiality rules pertaining to all Hosts Able to follow all scheduling assigned by respective teams Able to follow all safety guidelines for the job being performed Able to learn computer, computer scanning equipment, and printer equipment The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a House and Grounds Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right House and Grounds Technician checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The House and Grounds Technician will support areas of park cleanliness for the Dollywood Company. The House and Grounds Technician will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Technician may take part in other activities including, emptying and cleaning trash cans and refilling cleaning supplies. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas Clean up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas Clean and sanitize high touch surfaces throughout the park (tables, chairs, handrails and garbage) Work flexible varying hours and at different locations Maintain a friendly attitude toward Guests and Hosts. Greet guests, answer questions, and exceed expectations Provide prompt, courteous attention to Guests in the role assigned for the shift Maintain a high level of attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan Restock and keep track of cleaning supplies in your assigned area(s) Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and/or immediate attention Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans Keep all work areas clean and organized Work varying hours and at different areas when needed Maintain confidentiality at all times Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards Management reserves the right to change and/or add to these duties at any time Education and Experience Required Must be at least 14 years of age Must have a high level of demonstrative and positive communication skills Must successfully complete a pre-employment background check Knowledge, Skills, and Abilities Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must be committed to continuous improvement Must have professional appearance with good personal hygiene Must promote and support a "team" work environment by cooperating and helping co-workers Must be productive in a fast-paced, dynamic environment Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills Must show appreciation of others Able to get along with other employees to work out problems and resolve conflicts Able to comprehend instructions and retain information Able to perform duties consistent with creating a safe and secure environment for hosts and guests Able to be flexible to handle frequent changes in priorities Able to add, subtract, multiply and divide with accuracy Able to communicate effectively using standard English grammar and punctuation Able to tolerate various temperatures while working indoors and outdoors Able to operate/drive a company vehicle with valid driver's license and insurance Able to work outdoors Able to meet the physical demands of the job Able to lift up to 50 lbs with assistance Able to wear all PPE as required Able to work with all chemicals/detergents utilized in the area Able to work in any assigned area and perform other functions as assigned Able to abide by Dollywood's confidentiality rules pertaining to all Hosts Able to follow all scheduling assigned by respective teams Able to follow all safety guidelines for the job being performed Able to learn computer, computer scanning equipment, and printer equipment The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world