Intermountain Health
Cash Management Payment Posting Manager
The Cash Management Payment Posting Manager has the responsibility for overseeing all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization. Essential Functions Provide leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations. Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team. Provides project guidance to successfully implement efficient posting processes. Maintains and improves department operations by monitoring system performance, identifying and resolving problems. Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement. Establishes productivity monitoring for the department staff to maximize resources and results. Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues. Act as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations. Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives. Develop document processes and policies for the department. Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness Promote Intermountain Mission, Vision, and Values Other related duties to Payment Posting may be assigned. Skills Analytical Collaboration Communication Critical thinking Decision-Making Delegation Innovative Leadership Mentoring Problem Solving Process Improvement Team Building Time Management Minimum Qualifications High School Diploma or Equivalent is required. Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up) Three (3) years of supervisory experience. Preferred Qualifications Bachelor's Degree HFMA Certification Eight (8) years' experience Healthcare Revenue Cycle Payment Posting Five (5) years Supervisory Experience Physical Requirements Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Peaks Regional Office Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $33.51 - $51.73 Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The Cash Management Payment Posting Manager has the responsibility for overseeing all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization. Essential Functions Provide leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations. Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team. Provides project guidance to successfully implement efficient posting processes. Maintains and improves department operations by monitoring system performance, identifying and resolving problems. Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement. Establishes productivity monitoring for the department staff to maximize resources and results. Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues. Act as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations. Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives. Develop document processes and policies for the department. Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness Promote Intermountain Mission, Vision, and Values Other related duties to Payment Posting may be assigned. Skills Analytical Collaboration Communication Critical thinking Decision-Making Delegation Innovative Leadership Mentoring Problem Solving Process Improvement Team Building Time Management Minimum Qualifications High School Diploma or Equivalent is required. Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up) Three (3) years of supervisory experience. Preferred Qualifications Bachelor's Degree HFMA Certification Eight (8) years' experience Healthcare Revenue Cycle Payment Posting Five (5) years Supervisory Experience Physical Requirements Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Peaks Regional Office Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $33.51 - $51.73 Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.