EmployNV Youth Hub
Pet Support Services Counselor- The Animal Foundation
EmployNV Youth Hub, Las Vegas, Nevada, United States, 89145
Pet Support Services Counselor
Company: The Animal Foundation Location: 655 N Mojave Rd, Las Vegas, NV 89101 Hours: Full Time Pay: $15 Account Manager: Jenelle Berrien Position Summary: Responsible for interacting with guests to provide information in response to inquiries about services offered by the organization. Responsible for the resources necessary to keep pets with owners. Responsible for the care and concern for animals in the initial shelter intake. Essential Duties and Responsibilities: Answers guests' questions and provides accurate information on The Animal Foundation's policies and procedures in person or on the telephone. Provides resources and referrals for pet owners needing assistance. Obtains and ensures detailed records are kept on animals entering the shelter. Triage incoming animals; ensures that all animals are properly tagged with animal identification numbers issued through the Chameleon software system; takes photos for every animal upon arrival and ensures the photo is uploaded to Chameleon; performs Parvo test, verification of death, or vaccinates the animal, as applicable. Creates a kennel card. Assists guests with completion of setting appointments. Receives incoming telephone calls, checks voice mail messages throughout the day, and makes follow up calls to ensure accurate and timely information is provided to guests. Handles a variety of animals throughout the day. Cleans kennels in compliance with proper cleaning protocols. Processes return to owner transactions; sets up a microchip, if needed, and assures vaccinations are up to date; issues licenses and rabies vaccination certificates/tags if absent; assures animals are spayed or neutered or authorized by the applicable Animal Control department to remain intact. Ensures that all necessary forms and supplies are available and in adequate supply. Dresses appropriately to project a positive image to the public. Contributes to the efficiency and effectiveness of the organization's service to its guests by offering suggestions and participating as an active member of a work team. Provides responsive, meaningful and compassionate service to all guests. Applies the principles of The Animal Foundation's Core Values toward the goal of bettering self, the organization and others. Other duties as assigned. License & Certification Requirements: Some positions may require the incumbent to be at least 21 years of age, and possess and maintain a valid Class C Nevada Driver License. For these positions, incumbents under age 25 must possess and maintain a clean driving record, and be licensed for at least three years prior. Those over age 25 must possess and maintain a safe driving record that will allow for acceptable insurance risk to the Foundation.
Company: The Animal Foundation Location: 655 N Mojave Rd, Las Vegas, NV 89101 Hours: Full Time Pay: $15 Account Manager: Jenelle Berrien Position Summary: Responsible for interacting with guests to provide information in response to inquiries about services offered by the organization. Responsible for the resources necessary to keep pets with owners. Responsible for the care and concern for animals in the initial shelter intake. Essential Duties and Responsibilities: Answers guests' questions and provides accurate information on The Animal Foundation's policies and procedures in person or on the telephone. Provides resources and referrals for pet owners needing assistance. Obtains and ensures detailed records are kept on animals entering the shelter. Triage incoming animals; ensures that all animals are properly tagged with animal identification numbers issued through the Chameleon software system; takes photos for every animal upon arrival and ensures the photo is uploaded to Chameleon; performs Parvo test, verification of death, or vaccinates the animal, as applicable. Creates a kennel card. Assists guests with completion of setting appointments. Receives incoming telephone calls, checks voice mail messages throughout the day, and makes follow up calls to ensure accurate and timely information is provided to guests. Handles a variety of animals throughout the day. Cleans kennels in compliance with proper cleaning protocols. Processes return to owner transactions; sets up a microchip, if needed, and assures vaccinations are up to date; issues licenses and rabies vaccination certificates/tags if absent; assures animals are spayed or neutered or authorized by the applicable Animal Control department to remain intact. Ensures that all necessary forms and supplies are available and in adequate supply. Dresses appropriately to project a positive image to the public. Contributes to the efficiency and effectiveness of the organization's service to its guests by offering suggestions and participating as an active member of a work team. Provides responsive, meaningful and compassionate service to all guests. Applies the principles of The Animal Foundation's Core Values toward the goal of bettering self, the organization and others. Other duties as assigned. License & Certification Requirements: Some positions may require the incumbent to be at least 21 years of age, and possess and maintain a valid Class C Nevada Driver License. For these positions, incumbents under age 25 must possess and maintain a clean driving record, and be licensed for at least three years prior. Those over age 25 must possess and maintain a safe driving record that will allow for acceptable insurance risk to the Foundation.