Anderson Hospital
FOOD SERVICE WORKER - DIETARY SERVICE - PRN EVENINGS (55123)
Anderson Hospital, Maryville, Illinois, United States, 62062
Job Posting
Job Location: Maryville, IL Position Type: PRN (16 Hours) Salary Range: $15.00 - $25.00 Hourly Job Shift: Evenings Job Summary
AYR patient service responsibilities include: assembling patient trays in a timely and accurate manner ensuring that all items are placed on the tray according to the patients request and therapeutic diet order. Cafeteria service responsibilities include: serving all cafeteria customers in a timely and courteous manner; accurate cash handling and operation of cash register. Service and Quality Standards
1. Service Is Customer focused Anticipates customer needs Adheres to customer service standards Is Competent, caring and compassionate Treats coworkers and customers with dignity and respect Demonstrates competent, caring and compassionate behavior to customers and coworkers 2. People Is conversation conscious Assures confidentiality of patient and employee information Is positive in interactions with others Is courteous and respectful Promotes a harassment free environment Inspires the trust of others Acts in accordance with hospital policies and code of conduct 3. Quality Is excellent in patient care and service Demonstrates multidisciplinary cooperation Assists in obtaining excellent satisfaction scores of feedback Is safety conscious Demonstrates safety consciousness and supports safety initiatives Is involved with improvement efforts Supports performance improvement Seeks ways to improve systems and services Shows commitment to improvement efforts Meets mandatory educational requirements 4. Growth Is a loyal ambassador Demonstrates commitment to hospital mission and vision Is active and involved Supports hospital initiatives Champions innovation and supports change Is a positive role model Fosters team cooperation 5. Finance Is a good steward of hospital resources Develops/uses efficient work methods Is cost effective Conserves organizational resources Job Responsibilities
Room Service: processes patient meal requests by assembling trays based on the items printed on meal tickets according to the patients request and physician ordered therapeutic diet. All items, both hot and cold, are handled according to HACCP guidelines to ensure patient safety and satisfaction. Follows guidelines of diet when preparing and portioning menu items. Cafeteria Service: serves all cafeteria customers in a timely and courteous manner. Follows menu guidelines for portion sizes and uses proper food safety and handling guidelines when serving and stocking food. Uses all equipment assigned in accordance with department safety and sanitation standards. Properly cleans all equipment after use. Reports all equipment problems promptly to a manager Actively supports and participates in performance improvement activities. Treats all information and data within the scope of the position with appropriate confidentiality and security. Cooperates fully in all risk management activities and investigations. Knowledgeable of, observes and complies with hospital safety policies, emergency procedures, and standard precautions. Qualifications
Education Requirements and Other Requirements: Education Level: High School Diploma or equivalent Certification/Licensure: Must be able to read, write, and speak English Experience Requirements: Prior food service experience necessary Working Conditions: Exposure Category III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
Job Location: Maryville, IL Position Type: PRN (16 Hours) Salary Range: $15.00 - $25.00 Hourly Job Shift: Evenings Job Summary
AYR patient service responsibilities include: assembling patient trays in a timely and accurate manner ensuring that all items are placed on the tray according to the patients request and therapeutic diet order. Cafeteria service responsibilities include: serving all cafeteria customers in a timely and courteous manner; accurate cash handling and operation of cash register. Service and Quality Standards
1. Service Is Customer focused Anticipates customer needs Adheres to customer service standards Is Competent, caring and compassionate Treats coworkers and customers with dignity and respect Demonstrates competent, caring and compassionate behavior to customers and coworkers 2. People Is conversation conscious Assures confidentiality of patient and employee information Is positive in interactions with others Is courteous and respectful Promotes a harassment free environment Inspires the trust of others Acts in accordance with hospital policies and code of conduct 3. Quality Is excellent in patient care and service Demonstrates multidisciplinary cooperation Assists in obtaining excellent satisfaction scores of feedback Is safety conscious Demonstrates safety consciousness and supports safety initiatives Is involved with improvement efforts Supports performance improvement Seeks ways to improve systems and services Shows commitment to improvement efforts Meets mandatory educational requirements 4. Growth Is a loyal ambassador Demonstrates commitment to hospital mission and vision Is active and involved Supports hospital initiatives Champions innovation and supports change Is a positive role model Fosters team cooperation 5. Finance Is a good steward of hospital resources Develops/uses efficient work methods Is cost effective Conserves organizational resources Job Responsibilities
Room Service: processes patient meal requests by assembling trays based on the items printed on meal tickets according to the patients request and physician ordered therapeutic diet. All items, both hot and cold, are handled according to HACCP guidelines to ensure patient safety and satisfaction. Follows guidelines of diet when preparing and portioning menu items. Cafeteria Service: serves all cafeteria customers in a timely and courteous manner. Follows menu guidelines for portion sizes and uses proper food safety and handling guidelines when serving and stocking food. Uses all equipment assigned in accordance with department safety and sanitation standards. Properly cleans all equipment after use. Reports all equipment problems promptly to a manager Actively supports and participates in performance improvement activities. Treats all information and data within the scope of the position with appropriate confidentiality and security. Cooperates fully in all risk management activities and investigations. Knowledgeable of, observes and complies with hospital safety policies, emergency procedures, and standard precautions. Qualifications
Education Requirements and Other Requirements: Education Level: High School Diploma or equivalent Certification/Licensure: Must be able to read, write, and speak English Experience Requirements: Prior food service experience necessary Working Conditions: Exposure Category III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.