Quick Delivery Service
Since 1958, Quick Delivery Service, now a 3rd generation business, has been providing Local pickup and delivery and logistics services to the entire Gulf Coast. Our locations are strategically positioned in the key markets of the South Eastern Regions.
Trucking company looking for a customer service clerk.
Schedule: 8-10-hour shift Monday to Friday 0800am - 0500pm
Responsibilities Manage incoming phone calls Tech intellect is a must ( Microsoft 365 ) Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Answer Emails Scheduling
Experience Education: high school diploma or equivalent. Must Have Tech Intellect Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Familiarity with CRM systems and best practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively
Skills Communicative Friendly Ability to work with others Dependable Organized Time management skills Detail-oriented
Join us as we strive for excellence in our operations while providing top-notch service to our customers!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits: Dental insurance Health insurance Paid time off
Schedule: 8 hour shift Monday to Friday
Work Location: In person
Job Type: Full-time
Please visit our careers page to see more job opportunities.
Trucking company looking for a customer service clerk.
Schedule: 8-10-hour shift Monday to Friday 0800am - 0500pm
Responsibilities Manage incoming phone calls Tech intellect is a must ( Microsoft 365 ) Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Answer Emails Scheduling
Experience Education: high school diploma or equivalent. Must Have Tech Intellect Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Familiarity with CRM systems and best practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively
Skills Communicative Friendly Ability to work with others Dependable Organized Time management skills Detail-oriented
Join us as we strive for excellence in our operations while providing top-notch service to our customers!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits: Dental insurance Health insurance Paid time off
Schedule: 8 hour shift Monday to Friday
Work Location: In person
Job Type: Full-time
Please visit our careers page to see more job opportunities.