United Airlines
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Description
Job overview and responsibilities
The Data Analytics Manager is a data driven leader with a passion for data and analytics, the willingness to dig deep into details, and the ability to assess the big picture and identify process improvement. Developing and maintaining strong relationships with key stakeholders across Digital Technology and Product teams with a good understanding of the business, as well as leading, coaching, training, and motivating a talented team are keys to success in this role. This team would be integral to interpret data gathered from various sources for patterns and trends, turning it into information which improves Operational Excellence (OX). This role requires a communicator with passion for finding the signal in data and ability to come up with improvements to applications and metrics to be measured. Should be comfortable enough to communicate with the developers, platform teams, business analysts, user experience and the leadership in influencing change based on the data.
This role:
Is crucial in translating complex data into actionable insights that influence business strategy, optimize operations, and drive growth
Is responsible for overseeing the entire analytics lifecycle, from data collection and processing to analysis, reporting, and presentation of findings to stakeholders across various departments
Develops streamlined and comprehensive data analytics workstreams
Areas of focus will include, but are not limited to:
Data Engineering
Data Analytics
Product Management
Impact Analysis
Error patterns, top factors contributing to errors
Identify, design, and implement internal process improvements: recommendations for performance and greater scalability
Modeling and coding of data
Manager for 3-4 data analysts: provides technical guidance and subject matter expertise to the team
Partner with key stakeholders to understand their data needs, define key performance indicators (KPIs), and translate business questions into analytical problems
Lead analysis of new platform updates and application releases, learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards
Responsible for the supervising the prioritization and planning efforts for their respective portfolio
Communicate and share updates with senior leadership, along with putting together regular presentations
Technical Expertise:
Manage the product roadmap of data products, including development and deployment of data pipelines and visualizations that convert data into actionable insights.
Working knowledge of incorporating Gen-AI into Analytics & Data Engineering for generating tangible benefits to the organization
Ensure seamless integration of BI solutions with current systems and data sources.
Keep abreast of industry developments, tools, and best practices in BI and data analytics
Lead reviews of models, solution strategies, and code with the team to leverage its collective experience and reviews of solutions with business/product management teams to ensure that they are acceptable.
Qualifications
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree in engineering, computer science or related field
4+ years in Data Analysis, Business intelligence, analytics, or data engineering
1+ years leading teams and/or projects
Experience putting together presentations for stakeholders and leaders at a MD and VP level and interact with all levels of management
Proven Team Manager, ability to communicate a vision, inspire the team towards that vision and provide support to achieve it
Knowledge of BI dashboarding experience (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards. Advanced Excel knowledge.
Advanced Excel knowledge
Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform outcomes, Understand KPI / Goal Settings from teams to large organizations
Advanced level SQL skills
Strong problem-solving skills, using data to tackle problems
Outstanding writing, communication, and presentation skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree in Information Systems, Aviation management or related degree, MBA
Google Data Analytics Professional Certificate, Power BI Data Analyst Associate, AWS Certified Data Analytics, Enterprise Data Warehouse certifications, Palantir, Client Side performance metrics tools e.g. Quantum Metrics
3+ years in a manager role
Fortune 500 experience
Experience with DataDog / AppD / Kibana is a big plus
Experience with Enterprise monitoring systems is a plus
Experience with Palantir Foundry, Microsoft SQL Server Management Studio
Previous airline or travel industry experience is a plus
Experience with AWS - Redshift, Quicksight, Athena
Experience with Big Query
Experience with Quantum Metrics and Akamai, Technologies and languages: Python, Spark, R, etc.
Continuous integration & delivery using Agile methodologies
Data Engineering experience
The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Come join us to create what's next. Let's define tomorrow, together.
Description
Job overview and responsibilities
The Data Analytics Manager is a data driven leader with a passion for data and analytics, the willingness to dig deep into details, and the ability to assess the big picture and identify process improvement. Developing and maintaining strong relationships with key stakeholders across Digital Technology and Product teams with a good understanding of the business, as well as leading, coaching, training, and motivating a talented team are keys to success in this role. This team would be integral to interpret data gathered from various sources for patterns and trends, turning it into information which improves Operational Excellence (OX). This role requires a communicator with passion for finding the signal in data and ability to come up with improvements to applications and metrics to be measured. Should be comfortable enough to communicate with the developers, platform teams, business analysts, user experience and the leadership in influencing change based on the data.
This role:
Is crucial in translating complex data into actionable insights that influence business strategy, optimize operations, and drive growth
Is responsible for overseeing the entire analytics lifecycle, from data collection and processing to analysis, reporting, and presentation of findings to stakeholders across various departments
Develops streamlined and comprehensive data analytics workstreams
Areas of focus will include, but are not limited to:
Data Engineering
Data Analytics
Product Management
Impact Analysis
Error patterns, top factors contributing to errors
Identify, design, and implement internal process improvements: recommendations for performance and greater scalability
Modeling and coding of data
Manager for 3-4 data analysts: provides technical guidance and subject matter expertise to the team
Partner with key stakeholders to understand their data needs, define key performance indicators (KPIs), and translate business questions into analytical problems
Lead analysis of new platform updates and application releases, learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards
Responsible for the supervising the prioritization and planning efforts for their respective portfolio
Communicate and share updates with senior leadership, along with putting together regular presentations
Technical Expertise:
Manage the product roadmap of data products, including development and deployment of data pipelines and visualizations that convert data into actionable insights.
Working knowledge of incorporating Gen-AI into Analytics & Data Engineering for generating tangible benefits to the organization
Ensure seamless integration of BI solutions with current systems and data sources.
Keep abreast of industry developments, tools, and best practices in BI and data analytics
Lead reviews of models, solution strategies, and code with the team to leverage its collective experience and reviews of solutions with business/product management teams to ensure that they are acceptable.
Qualifications
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree in engineering, computer science or related field
4+ years in Data Analysis, Business intelligence, analytics, or data engineering
1+ years leading teams and/or projects
Experience putting together presentations for stakeholders and leaders at a MD and VP level and interact with all levels of management
Proven Team Manager, ability to communicate a vision, inspire the team towards that vision and provide support to achieve it
Knowledge of BI dashboarding experience (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards. Advanced Excel knowledge.
Advanced Excel knowledge
Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform outcomes, Understand KPI / Goal Settings from teams to large organizations
Advanced level SQL skills
Strong problem-solving skills, using data to tackle problems
Outstanding writing, communication, and presentation skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree in Information Systems, Aviation management or related degree, MBA
Google Data Analytics Professional Certificate, Power BI Data Analyst Associate, AWS Certified Data Analytics, Enterprise Data Warehouse certifications, Palantir, Client Side performance metrics tools e.g. Quantum Metrics
3+ years in a manager role
Fortune 500 experience
Experience with DataDog / AppD / Kibana is a big plus
Experience with Enterprise monitoring systems is a plus
Experience with Palantir Foundry, Microsoft SQL Server Management Studio
Previous airline or travel industry experience is a plus
Experience with AWS - Redshift, Quicksight, Athena
Experience with Big Query
Experience with Quantum Metrics and Akamai, Technologies and languages: Python, Spark, R, etc.
Continuous integration & delivery using Agile methodologies
Data Engineering experience
The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.