University of Washington
ROBOTIC PROCESS AUTOMATION (RPA) BUSINESS ANALYST INTERN
University of Washington, Seattle, Washington, us, 98127
Req #: 248558
Department: UW MEDICINE ENTERPRISE REVENUE CYCLE
Posting Date: 08/07/2025
Closing Info: Open Until Filled
Salary: $24.00 - $26.00 per hour
Shift: First Shift
Notes: Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
Challenge. Collaboration. Compassion.
Become part of our team. Join our mission to make life healthier for everyone in our community
UW Medicine Enterprise Revenue Cycle (ERC)
has an outstanding opportunity for a
Robotic Process Automation (RPA) Business Analyst Intern
WORK SCHEDULE
Variable hours
Days
Primarily remote - onsite when business needs require
This is a limited term appointment expected to last approximately 6 months
DEPARTMENT DESCRIPTION
UW Medicine Enterprise Revenue Cycle (ERC) is made up of numerous shared services departments and is accountable for the Revenue Cycle functions of University of Washington Medical Center and Harborview Medical Center with close collaboration with Faculty Practice Plan Services.
POSITION HIGHLIGHTS
This internship is an excellent opportunity to gain hands-on experience in the rapidly growing field of Robotic Process Automation (RPA) and Artificial Intelligence (AI) in the healthcare revenue cycle management space
The role will work closely with automation requesters, impacted application analysts, and the assigned RPA developer to gather requirements, document as-is (current state) and develop to-be (future-state) processes as well as facilitate quality assurance testing of the automation solutions prior to deploying to production
PRIMARY JOB RESPONSIBILITIES
Define and document business cases for automation requests, including clear business needs, alignment to strategic objectives, benefits, and KPIs
Learn to identify and analyze business processes for automation
Create current (as-is) and future state (to-be) process flows in Process Definition Document (PDD)
Learn to prepare and conduct User Acceptance Testing (UAT) to ensure the quality and functionality of automation solutions
Track progress of UAT, including managing defects and enhancements
Fosters relationships with community leaders and elected officials, representing UWMC in interactions with UWM leaders, King County, the State of Washington, and other community entities
Prepare UAT report
Ensure that all documentations related to automation request through development are complete and stored in the appropriate repository
Assist in the creation and maintenance of any SharePoint list, Document Library, Microsoft Power Apps (e.g., Power Automate, Power BI)
REQUIREMENTS
Currently enrolled in a Bachelors degree in Business (Management Information Systems), Computer Science/Computer Technology, or related field
Exceptional listening and communication skills
Proficiency with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint - Sharepoint , Outlook, Teams, Zoom
Keen analytical and problem-solving ability, strong writing and grammar skills
Sharp attention to detail
Ability to be flexible and work within a team environment
Experience with MS Office and Power Applications
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Become part of our team. Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Department: UW MEDICINE ENTERPRISE REVENUE CYCLE
Posting Date: 08/07/2025
Closing Info: Open Until Filled
Salary: $24.00 - $26.00 per hour
Shift: First Shift
Notes: Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
Challenge. Collaboration. Compassion.
Become part of our team. Join our mission to make life healthier for everyone in our community
UW Medicine Enterprise Revenue Cycle (ERC)
has an outstanding opportunity for a
Robotic Process Automation (RPA) Business Analyst Intern
WORK SCHEDULE
Variable hours
Days
Primarily remote - onsite when business needs require
This is a limited term appointment expected to last approximately 6 months
DEPARTMENT DESCRIPTION
UW Medicine Enterprise Revenue Cycle (ERC) is made up of numerous shared services departments and is accountable for the Revenue Cycle functions of University of Washington Medical Center and Harborview Medical Center with close collaboration with Faculty Practice Plan Services.
POSITION HIGHLIGHTS
This internship is an excellent opportunity to gain hands-on experience in the rapidly growing field of Robotic Process Automation (RPA) and Artificial Intelligence (AI) in the healthcare revenue cycle management space
The role will work closely with automation requesters, impacted application analysts, and the assigned RPA developer to gather requirements, document as-is (current state) and develop to-be (future-state) processes as well as facilitate quality assurance testing of the automation solutions prior to deploying to production
PRIMARY JOB RESPONSIBILITIES
Define and document business cases for automation requests, including clear business needs, alignment to strategic objectives, benefits, and KPIs
Learn to identify and analyze business processes for automation
Create current (as-is) and future state (to-be) process flows in Process Definition Document (PDD)
Learn to prepare and conduct User Acceptance Testing (UAT) to ensure the quality and functionality of automation solutions
Track progress of UAT, including managing defects and enhancements
Fosters relationships with community leaders and elected officials, representing UWMC in interactions with UWM leaders, King County, the State of Washington, and other community entities
Prepare UAT report
Ensure that all documentations related to automation request through development are complete and stored in the appropriate repository
Assist in the creation and maintenance of any SharePoint list, Document Library, Microsoft Power Apps (e.g., Power Automate, Power BI)
REQUIREMENTS
Currently enrolled in a Bachelors degree in Business (Management Information Systems), Computer Science/Computer Technology, or related field
Exceptional listening and communication skills
Proficiency with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint - Sharepoint , Outlook, Teams, Zoom
Keen analytical and problem-solving ability, strong writing and grammar skills
Sharp attention to detail
Ability to be flexible and work within a team environment
Experience with MS Office and Power Applications
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Become part of our team. Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.