PHLEBOTOMY LEAD

Job Details
Job Location
Corporate - Oneida, NY
Position Type
Full Time
Salary Range
$18.00 - $23.40 Hourly
Job Shift
Days
Description
Job Title:
Lead Phlebotomist
Job Summary:
The Lead Phlebotomist is responsible for providing leadership in specimen collection and overseeing the phlebotomy team. This position involves drawing blood and collecting specimens from inpatients and outpatients of all ages for diagnostic and treatment purposes. In addition to performing phlebotomy tasks, the Lead Phlebotomist is responsible for coordinating daily operations, ensuring compliance with procedures, and providing guidance to the team.
Key Responsibilities:

• Lead and guide the phlebotomy team, providing training and mentorship.
• Greet patients courteously, explain procedures, and maintain patient dignity. Properly identify patients using two identifiers and verify patient identity against requisition or order. Follow specific test requirements and wear appropriate PPE.
• Coordinate patient registration, insurance verification, and specimen collection schedules.
• Ensure the team collects correct specimens and volumes for each test requested. Oversee adherence to safety precautions, sterile technique, and requirements for special patient conditions.
• Correctly label specimens in the presence of the patient, confirm identity, and handle specimens according to processing requirements. Oversee specimen processing, including centrifugation, separation, freezing, and adherence to test-specific requirements.
• Oversee the registration process, verify insurance, update patient accounts, and ensure documentation is scanned to patient records.
• Run software programs to check for medical necessity and administer ABNs for non-covered testing.
• Accurately create electronic test orders based on provider requests, verify completeness of lab requisitions, and follow up with providers for missing or unclear information.
• Verify supplies and equipment are up-to-date, document required temperatures, and maintain a clean and well-stocked work area.
• Answer phones, document verbal orders, obtain written documentation, and ensure timely faxing of test results to providers.
• Manage any patient adverse reactions to the phlebotomy process.
• Maintain a clean, neat, and professional appearance.

Physical Requirements:
The role involves standing, walking, bending, and handling equipment for specimen collection. Attention to detail and manual dexterity are essential.
Qualifications
Qualifications:
Education:

• High school diploma or equivalent required. Successful completion of a formal program in phlebotomy is preferred.

Experience :

• Previous experience as a phlebotomist, including leadership or supervisory experience, is required.

Licensure :

• Licensure is not required by NYS. Certification as a phlebotomist is preferred but not required.

Soft Skills :

• Leadership skills with the ability to train and mentor others.
• Attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Compassion and professionalism in patient interactions.
• Adaptability to changing situations.
• Customer service orientation.