Phlebotomist Patient Services Representative

Primary Job Title: Phlebotomist Patient Services Representative II (PSR II)
Alternate/Related Job Titles:

• Senior Phlebotomist
• Lead Patient Care Technician
• Laboratory Services Representative

Location: Las Cruces, NM
Onsite Flexibility: Onsite
Shift/Time Zone: Monday-Friday, 8:00 AM - 5:00 PM
Contract Details:
Position Type: Contract
Contract Duration: 4.5 months
Start: 08/11/2025
End: 12/31/2025
Job Summary:
The Patient Services Representative II (PSR II) serves as a critical liaison between the company and its patients. This advanced-level position involves collecting quality blood specimens, ensuring accurate data entry, and creating a supportive, professional environment for patients. PSR II team members are highly skilled in phlebotomy, including pediatric and geriatric collections, and may be assigned to physician offices, patient service centers, or alternate sites based on operational needs.
Key Responsibilities:

• Perform specimen collection and processing confidently using clinical and forensic protocols.
• Verify patient identification and ensure all tubes are labeled accurately in the patient's presence.
• Maintain a clean, safe, and professional environment at all assigned locations.
• Accurately complete daily records, logs, and patient documentation.
• Deliver error-free work in high-volume, fast-paced environments with minimal supervision.
• Support company policies, including dress code, health and safety, and compliance guidelines.
• Adapt to flexible scheduling needs, including travel, on-call, overtime, weekends, and holidays.
• Represent the organization with superior customer focus and professional communication.
• Travel to multiple locations as needed, sometimes on short notice.
• Follow company protocols to manage multiple priorities efficiently.

Required Experience:

• High School Diploma or equivalent (REQUIRED)
• 3+ years of phlebotomy experience, including pediatric, geriatric, and capillary collections
• Experience in a Patient Service Center setting (2+ years preferred)
• Customer service background in healthcare, retail, or service industries
• Proficiency in data entry and use of medical software
• Valid driver's license, reliable transportation, and clean driving record (if applicable)

Nice-to-Have Experience:

• Medical Assistant or Paramedic training
• Phlebotomy certification (REQUIRED in CA, NV, and WA)

Required Skills:

• Advanced Phlebotomy Techniques
• Patient Identification & Safety Protocols
• Specimen Processing

Preferred Skills:

• Pediatric/Geriatric Blood Draws
• Clinical Documentation
• Customer Communication
• Mobile Collection & Multi-Site Support
• Time and Workflow Management

Additional Skills:

• Verification & Labeling Accuracy
• Adherence to Safety Policies
• Driving & Travel Flexibility
• Organizational Commitment

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401(k) Retirement Fund

About the Client:
A leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, they offer insights to detect disease, promote wellness, and improve care delivery. Serving millions worldwide, they are committed to building a healthier and more inclusive world.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
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