Semma
We’re Hiring: Maitre’d
We are currently looking for a professional and experienced Maitre’d to join our team. The ideal candidate has a strong background in hospitality, excellent communication skills, and a genuine passion for guest service.
If you have experience and are interested, please apply—we’d love to connect.
Responsibilities:
- RESY Knowledge is a MUST.
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Ensure reservations are prioritized and seated in a timely manner
- Clearly and politely communicate with guests when delays and/or waits occur
- Maintain an organized floor by quickly and efficiently seating guests
- Maintain professional and warm guest communications
- Communicate with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Maintain cleanliness and organization at the host stand and front door area
Skills and Requirements:
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
- Ability to work in an organized and professional manner
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Receptive to constructive criticism and performance feedback