SR International
Sr Avaya ProgrammerTelecommunications Specialist
SR International, Phoenix, Arizona, United States, 85003
Job Description:
Essential job tasks:
Act as a liaison between Sheriff’s Office and network vendors (e.g. Windstream and Avaya) on high-level support issues
Perform management studies and other special projects
Provide direct interface with other departments in support of the Sheriff’s Office network
Prepare correspondence and reports
Diagnose problems and repairs equipment ensuring conformance to specified codes and standards
Solve complex problems using technical knowledge and professional judgment to restore critical systems
Respond to job assignment such as work orders, engineering changes and trouble calls as required which may necessitate call-in to work after normal shift hours
Analyze component requirements of new and upgraded systems and perform installation and testing of new products
Ensure adherence to and completes/updates documentation of routine maintenance schedules and inventory
Compile and update statistical information, manuals and reports
Represent the division at meetings, both internal and external
Skills Required
At least (5) five years of work experience in a telecommunications analyst, voice communication analyst or similar position.
Requires the ability to plan, organize, monitor, control and implement telecommunications and video projects
Knowledge of project management principles and methodologies
Must be able to work well with and/or lead people from many different disciplines and with varying degrees of technical expertise
Ability to express complex technical concepts effectively, both verbally and in writing, is required.
Work Experience Required:
Experience:
Avaya System Programming,
System Manager/Session Manager certification.
Any Cisco training/certification is preferred.
Education/Training Required
Avaya Programming Certificate
Essential job tasks:
Act as a liaison between Sheriff’s Office and network vendors (e.g. Windstream and Avaya) on high-level support issues
Perform management studies and other special projects
Provide direct interface with other departments in support of the Sheriff’s Office network
Prepare correspondence and reports
Diagnose problems and repairs equipment ensuring conformance to specified codes and standards
Solve complex problems using technical knowledge and professional judgment to restore critical systems
Respond to job assignment such as work orders, engineering changes and trouble calls as required which may necessitate call-in to work after normal shift hours
Analyze component requirements of new and upgraded systems and perform installation and testing of new products
Ensure adherence to and completes/updates documentation of routine maintenance schedules and inventory
Compile and update statistical information, manuals and reports
Represent the division at meetings, both internal and external
Skills Required
At least (5) five years of work experience in a telecommunications analyst, voice communication analyst or similar position.
Requires the ability to plan, organize, monitor, control and implement telecommunications and video projects
Knowledge of project management principles and methodologies
Must be able to work well with and/or lead people from many different disciplines and with varying degrees of technical expertise
Ability to express complex technical concepts effectively, both verbally and in writing, is required.
Work Experience Required:
Experience:
Avaya System Programming,
System Manager/Session Manager certification.
Any Cisco training/certification is preferred.
Education/Training Required
Avaya Programming Certificate