Loews Hotels
Our Loews Hotels & Co Home Office teams provide support to all our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology. This position is based at the Loews Hotels & Co Business Services Center in Franklin, TN.
Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer :
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Many of our Leadership positions are bonus eligible
What We're Looking For : As the Senior IT Project Manager, you will lead the execution of high-impact, cross-functional initiatives that drive strategic value across the organization. Your role involves managing complex IT projects from initiation to close out, ensuring alignment with defined scope, timelines, and budgets. You will collaborate closely with business and IT stakeholders to deliver results, support Project Management Office (PMO) governance and reporting, and champion the adoption of standardized project management practices. Your leadership will be instrumental in fostering a culture of accountability, transparency, and continuous improvement within the IT Project Management Office. Who You Are : A collaborative leader who builds trust and drives accountability with stakeholders
A clear and adaptable communicator with the ability to engage technical and business audiences at all organizational levels
A key contributor to the growth of a maturing PMO who reinforces structure, drives adoption, and promotes best practices
A proactive problem solver who stays focused on outcomes
A detail-oriented planner who balances structure with flexibility
Veterans and military spouses are encouraged to apply
What You'll Do : Lead cross-functional IT projects from initiation through closeout, ensuring alignment on scope, timeline, and budget
Collaborate with IT and business leaders to define project objectives, deliverables, success criteria, and resource needs
Manage complex, high-visibility initiatives involving multiple teams and interdependent workstreams
Drive execution by coordinating efforts across internal stakeholders, external partners, and subject matter experts
Proactively manage risks, issues, and change requests throughout the project lifecycle
Communicate progress clearly and consistently to stakeholders of all levels including senior leadership
Ensure compliance with governance standards, documentation requirements, and audit readiness
Support the development and evolution of PMO processes, tools, and templates to improve project execution
Contribute to intake and prioritization by evaluating new requests and estimating scope and effort
Promote alignment across teams by modeling and reinforcing standard project practices and cross-functional collaboration
Mentor and coach less experienced team members to build on organizational project management capability
Identify and drive improvements in project outcomes, delivery efficiency, and stakeholder engagement across the portfolio
Your Qualifications Include : Required: Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
Minimum of 5 years of IT project management experience, with at least 2 years working within a project management office (PMO) environment
Proven experience in leading IT projects such as infrastructure upgrades, SaaS/Cloud implementations, security initiatives, system integrations, etc.
Demonstrated ability to manage multiple projects with competing priorities and cross-functional dependencies
Experience collaborating with business and IT stakeholders, including senior leadership
Familiarity with intake, prioritization, and portfolio reporting processes within a maturing PMO
Prior experience coaching and mentoring less experienced project team members or project managers
Excellent written and verbal communication skills with the ability to tailor messaging to diverse audiences
Familiarity with project and portfolio management tools such as Microsoft Project, Smartsheet, ServiceNow SPM, etc.
Preferred: Project Management Certification (PMP or similar)
Experience working in IT management and/or operations, including infrastructure, network, or security engineering
Familiarity with operations in the hospitality industry
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Many of our Leadership positions are bonus eligible
What We're Looking For : As the Senior IT Project Manager, you will lead the execution of high-impact, cross-functional initiatives that drive strategic value across the organization. Your role involves managing complex IT projects from initiation to close out, ensuring alignment with defined scope, timelines, and budgets. You will collaborate closely with business and IT stakeholders to deliver results, support Project Management Office (PMO) governance and reporting, and champion the adoption of standardized project management practices. Your leadership will be instrumental in fostering a culture of accountability, transparency, and continuous improvement within the IT Project Management Office. Who You Are : A collaborative leader who builds trust and drives accountability with stakeholders
A clear and adaptable communicator with the ability to engage technical and business audiences at all organizational levels
A key contributor to the growth of a maturing PMO who reinforces structure, drives adoption, and promotes best practices
A proactive problem solver who stays focused on outcomes
A detail-oriented planner who balances structure with flexibility
Veterans and military spouses are encouraged to apply
What You'll Do : Lead cross-functional IT projects from initiation through closeout, ensuring alignment on scope, timeline, and budget
Collaborate with IT and business leaders to define project objectives, deliverables, success criteria, and resource needs
Manage complex, high-visibility initiatives involving multiple teams and interdependent workstreams
Drive execution by coordinating efforts across internal stakeholders, external partners, and subject matter experts
Proactively manage risks, issues, and change requests throughout the project lifecycle
Communicate progress clearly and consistently to stakeholders of all levels including senior leadership
Ensure compliance with governance standards, documentation requirements, and audit readiness
Support the development and evolution of PMO processes, tools, and templates to improve project execution
Contribute to intake and prioritization by evaluating new requests and estimating scope and effort
Promote alignment across teams by modeling and reinforcing standard project practices and cross-functional collaboration
Mentor and coach less experienced team members to build on organizational project management capability
Identify and drive improvements in project outcomes, delivery efficiency, and stakeholder engagement across the portfolio
Your Qualifications Include : Required: Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
Minimum of 5 years of IT project management experience, with at least 2 years working within a project management office (PMO) environment
Proven experience in leading IT projects such as infrastructure upgrades, SaaS/Cloud implementations, security initiatives, system integrations, etc.
Demonstrated ability to manage multiple projects with competing priorities and cross-functional dependencies
Experience collaborating with business and IT stakeholders, including senior leadership
Familiarity with intake, prioritization, and portfolio reporting processes within a maturing PMO
Prior experience coaching and mentoring less experienced project team members or project managers
Excellent written and verbal communication skills with the ability to tailor messaging to diverse audiences
Familiarity with project and portfolio management tools such as Microsoft Project, Smartsheet, ServiceNow SPM, etc.
Preferred: Project Management Certification (PMP or similar)
Experience working in IT management and/or operations, including infrastructure, network, or security engineering
Familiarity with operations in the hospitality industry