Ace Handyman Services Middle Georgia
Customer Service Representative
Ace Handyman Services Middle Georgia, Milledgeville, Georgia, us, 31059
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Job Opportunity: Customer Service Representative at Ace Handyman Services Middle Georgia
About Ace Handyman Services Founded in 1998, Ace Handyman Services is a trusted national franchise specializing in home improvement, repair, and remodeling. With over 120 territories across 24 states, we are committed to delivering exceptional service with honesty and integrity.
Our new Middle Georgia franchise serves Macon, Warner Robins, Monticello, Forsyth, Lake Sinclair, Lake Oconee, and surrounding areas. As one of our first hires, you’ll have a unique opportunity to grow with a dynamic company from the ground up. As a Customer Service Representative, you’ll tackle diverse challenges daily, enjoy competitive pay, excellent work-life balance, and opportunities for advancement. No construction experience required!
What We Offer
Competitive starting pay: $21/hour
Health insurance
Paid vacation
Performance bonuses
Flexible scheduling
Career growth and advancement opportunities
Regular pay reviews
Ongoing training
And more!
Role Overview As a Customer Service Representative, you’ll be the voice of our company, handling inbound customer calls, providing service and pricing information, and managing craftsmen schedules. You’ll also support operational logistics, material ordering, and may assist with basic accounting or marketing tasks.
Key Responsibilities
Answer all inbound calls promptly and professionally
Respond to job leads quickly and effectively
Educate customers on our services and unique value proposition
Coordinate schedules and material orders for multiple craftsmen and projects
Use dispatching and schedule management software efficiently
Follow up with customers on inquiries and completed or upcoming jobs
Handle paperwork, filing, and basic administrative tasks
Solve logistical challenges to ensure a seamless customer experience
Support marketing and other business functions as needed
Qualifications We’re seeking highly organized, detail-oriented professionals who thrive in a fast-paced, multitasking environment. You should have excellent communication skills, a welcoming phone presence, and the ability to make quick decisions independently.
Specific Requirements
High school diploma or GED
1-5 years of administrative or scheduling experience
Strong customer service and organizational skills
Comfortable with technology and learning new software
Ability to prioritize tasks and multitask effectively
Exceptional verbal and written communication skills
Proactive, solution-focused attitude and strong work ethic
Desire to contribute to business growth
Basic sales/marketing knowledge (preferred)
QuickBooks Online or accounting experience (a plus)
Customer-facing experience (a plus)
ServiceTitan experience (a major plus)
Why Join Us? Join a growing franchise with a supportive team and build a rewarding career with an industry leader. If you’re ready to make an impact and grow with us, we want to hear from you!
Apply Now! Contact Ace Handyman Services Middle Georgia today to start your journey.
Flexible work from home options available.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Job Opportunity: Customer Service Representative at Ace Handyman Services Middle Georgia
About Ace Handyman Services Founded in 1998, Ace Handyman Services is a trusted national franchise specializing in home improvement, repair, and remodeling. With over 120 territories across 24 states, we are committed to delivering exceptional service with honesty and integrity.
Our new Middle Georgia franchise serves Macon, Warner Robins, Monticello, Forsyth, Lake Sinclair, Lake Oconee, and surrounding areas. As one of our first hires, you’ll have a unique opportunity to grow with a dynamic company from the ground up. As a Customer Service Representative, you’ll tackle diverse challenges daily, enjoy competitive pay, excellent work-life balance, and opportunities for advancement. No construction experience required!
What We Offer
Competitive starting pay: $21/hour
Health insurance
Paid vacation
Performance bonuses
Flexible scheduling
Career growth and advancement opportunities
Regular pay reviews
Ongoing training
And more!
Role Overview As a Customer Service Representative, you’ll be the voice of our company, handling inbound customer calls, providing service and pricing information, and managing craftsmen schedules. You’ll also support operational logistics, material ordering, and may assist with basic accounting or marketing tasks.
Key Responsibilities
Answer all inbound calls promptly and professionally
Respond to job leads quickly and effectively
Educate customers on our services and unique value proposition
Coordinate schedules and material orders for multiple craftsmen and projects
Use dispatching and schedule management software efficiently
Follow up with customers on inquiries and completed or upcoming jobs
Handle paperwork, filing, and basic administrative tasks
Solve logistical challenges to ensure a seamless customer experience
Support marketing and other business functions as needed
Qualifications We’re seeking highly organized, detail-oriented professionals who thrive in a fast-paced, multitasking environment. You should have excellent communication skills, a welcoming phone presence, and the ability to make quick decisions independently.
Specific Requirements
High school diploma or GED
1-5 years of administrative or scheduling experience
Strong customer service and organizational skills
Comfortable with technology and learning new software
Ability to prioritize tasks and multitask effectively
Exceptional verbal and written communication skills
Proactive, solution-focused attitude and strong work ethic
Desire to contribute to business growth
Basic sales/marketing knowledge (preferred)
QuickBooks Online or accounting experience (a plus)
Customer-facing experience (a plus)
ServiceTitan experience (a major plus)
Why Join Us? Join a growing franchise with a supportive team and build a rewarding career with an industry leader. If you’re ready to make an impact and grow with us, we want to hear from you!
Apply Now! Contact Ace Handyman Services Middle Georgia today to start your journey.
Flexible work from home options available.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.