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Blue Sky Hospitality Solutions

Front Desk Agent Envue Autograph Collection Weehawken NJ

Blue Sky Hospitality Solutions, Weehawken, New Jersey, United States

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About the Front Desk Agent Position We're seeking a motivated and friendly Front Desk Agent to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.

If you're interested in working as a Front Desk Agent for us, read on to see what we're looking for.

Front Desk Agent Responsibilities

Greet all guests, assisting them with their visit

Address all client queries and concerns

Answer all phone calls, redirecting calls to the proper party as needed

Manage incoming and outgoing mail, including packages

Monitor office supply inventory and order supplies, including special requests from staff

Keep a neat and tidy front desk area

Check, sort, and forward general inbound emails

Provide additional administrative support as needed, including file management and making travel arrangements for executives

Front Desk Agent Requirements

MUST BE ABLE TO WORK OVERNIGHT & PM SHIFTS

Previous experience in a Front Desk Agent or similar role preferred

FSPMS Property Management System knowledge preferred.

Proficient with Microsoft Office Suite

Ability to use office equipment, including printers, fax machines and scanners

Superb multitasking and organizational skills

Great problem-solving skills

A friendly, customer service-oriented personality

Fantastic communication skills