Vanderbilt University
Join to apply for the Service Delivery Architect role at Vanderbilt University 2 days ago Be among the first 25 applicants Join to apply for the Service Delivery Architect role at Vanderbilt University Get AI-powered advice on this job and more exclusive features. The Service Delivery Architect plays a critical role in enhancing client satisfaction by driving operational excellence and supporting end-to-end talent acquisition delivery. This leader partners with internal and client-facing teams to optimize recruiting processes, improve service delivery, and ensure consistent, high-quality experience for candidates, clients, and hiring managers. This role is instrumental in supporting scalable, data-driven recruitment solutions that enable effective hiring outcomes. Key Responsibilities: Support and manage recruiting processes within Oracle HCM, including requisition creation, candidate tracking, reporting, and system troubleshooting to ensure data integrity and process accuracy. Drive consistency and adoption of best practices across talent acquisition teams to support account stabilization, optimization, and performance. Analyze hiring data and operational metrics to identify trends, uncover inefficiencies, and provide actionable recommendations to improve recruitment outcomes. Track and report key recruiting metrics (e.g., time-to-fill, SLA compliance, recruiter productivity) to ensure performance targets are met. Manage and continuously improve recruitment processes and supporting technology to ensure a seamless and effective candidate and client experience. Identify and resolve operational challenges impacting recruiting delivery through root cause analysis and action planning. Lead change management initiatives to ensure successful adoption of new talent acquisition tools, workflows, and processes. Coordinate cross-functional projects and initiatives to improve the candidate, recruiter, and client journey. Communicate progress, risks, and key updates to stakeholders to maintain alignment and accountability. Provide ongoing training to support team performance, compliance, and service delivery excellence. Promote a culture of continuous improvement by driving the adoption of operational excellence strategies and supporting knowledge-sharing across the team. Other duties as assigned. Position Requirements: Education: Bachelor's degree (or equivalent) is required ; advanced degree preferred. Experience: 3-4 years of proven experience in talent acquisition, recruitment operations, or client service leadership within an RPO or talent solutions environment. Current service members interested in utilizing our Skillbridge program are encouraged to apply to this role. Please visit our Skillbridge page for guidance on the process: Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Design, Art/Creative, and Information Technology Industries Higher Education Referrals increase your chances of interviewing at Vanderbilt University by 2x Get notified about new Delivery Architect jobs in Nashville, TN . Nashville, TN $200,000.00-$230,000.00 12 hours ago Delivery Consultant - Cloud Infrastructure, Cloud Platform and Migrations, AWS Professional Services Architect - Critical Facilities - Senior Tech & Integration Architect - Knoxville, TN Senior Delivery Consultant - Cloud Infrastructure Cloud Leader - Senior Principal or Director - South-Central (Nashville, Memphis, Louisville and Mississippi) Kinaxis Integration Lead Specialist Master Cloud Security Manager - Microsoft Azure Cloud Security Manager - Microsoft Azure Hermitage, TN $144,200.00-$265,600.00 1 week ago SAP - Finance Senior Consultant - Tech Consulting - Open Location SAP - Finance Product Costing - Senior - Tech Consulting - Open Location Senior Delivery Consultant - Cloud Infrastructure Architect, Cloud Platform and Migrations Nashville, TN $138,200.00-$239,000.00 5 hours ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr