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Aspen Technology

Sr Sales & Customer Intelligence Analyst

Aspen Technology, Wausau, Wisconsin, United States, 54401

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The driving force behind our success has always been the people of AspenTech. What drives us is our aspiration, desire, and ambition to keep pushing the envelope, overcoming hurdles, and challenging the status quo to find better solutions. You will experience these qualities of passion, pride, and aspiration through our career development programs, community service projects, and social events that foster fun and relationship building across our global community. The Role As a Senior Business Intelligence Analyst, you will play a critical role in transforming data into actionable insights that empower our Sales, Customer Success, and Customer Support and Training teams. You will leverage Power BI, Snowflake, and other analytics tools to create reports, dashboards, improve data quality, and drive strategic decision-making. Your expertise in business intelligence, data modeling, and visualization will help optimize sales and customer success performance, forecast revenue, reduce customer churn, and uncover growth opportunities. The ideal candidate will have a deep understanding of sales and customer success strategies, key performance indicators (KPIs), and Objectives and Key Results (OKRs). They will proactively identify opportunities for improvement, work cross-functionally to enhance processes, develop scalable solutions, and provide actionable insights to drive customer retention and growth. This role requires a high level of independence and thought leadership, operating as a strategic partner to leadership teams. Your Impact Design, develop, and maintain Power BI dashboards and reports to provide real-time visibility into key sales and revenue metrics. Extract, transform, and analyze data from Snowflake and other sources to support business intelligence initiatives. Partner with sales and customer success leadership and operational teams to define KPIs, track performance, and deliver insights. Build and optimize data models to ensure accuracy, efficiency, and scalability in reporting. Identify trends, forecast business outcomes, and provide recommendations to drive revenue growth. Collaborate with cross-functional teams to ensure seamless data integration and governance. Automate and streamline reporting processes to enhance efficiency and reduce manual efforts. Ensure data accuracy, integrity, and consistency across systems and reports. Perform complex ad hoc analysis as required to support sales and customer success organizations. What You'll Need Qualifications & Skills 4+ years of experience in Business Intelligence, Data Analytics, or related fields, preferably in a SaaS or sales-driven environment. Expertise in Power BI, including DAX, data modeling, and dashboard development. Experience with Snowflake or similar cloud-based data warehouses for data extraction and transformation. Familiarity with SQL for querying and analyzing large datasets. Deep understanding of sales performance metrics, pipeline management, and customer success metrics (Customer Retention, Customer Lifetime Value, NPS). Experience working with CRM data ( preferred). Strong analytical and problem-solving skills with the ability to translate data into strategic recommendations. Excellent communication and collaboration skills to work effectively with sales leaders and cross-functional teams. #J-18808-Ljbffr