Amazon
Join the Amazon Web Services (AWS) team as a Data Center Operations Technician!
The Infrastructure Operations team is expanding, and we are looking for qualified Data Center Technicians who hold valid security clearances. As a crucial member of our team, you will troubleshoot and resolve various data center infrastructure issues, including hardware problems, fiber optics, networking, and more.
Key Responsibilities:
Engage in physical activities related to data center operations, including capacity planning, rack deployment, and hardware/software troubleshooting.
Handle lifting and moving materials up to 49 pounds.
Work in confined and elevated spaces as needed.
Stand and walk for extended periods, up to 8+ hours a day, and safely ascend/descend ladders and stairways.
Availability for shifts beyond 8 hours to maintain 24/7 operational support, covering nights, weekends, and holidays.
A Day in the Life:
Take ownership of technical issues and collaborate with various teams for resolution.
Demonstrate a strong aptitude for problem solving and troubleshooting.
Maintain service level agreements through proactive issue detection.
Drive process innovations to improve operational effectiveness.
About Our Team:
AWS Infrastructure Services is responsible for the design and operation of all AWS data centers globally. You will collaborate within a diverse team of engineers, supply chain specialists, and operations managers dedicated to safety and efficiency in delivering cloud services.
Basic Qualifications:
Associate's degree in IT or equivalent professional/military experience.
2+ years of experience with server hardware and 1+ year with UNIX/Linux operating systems.
Active TS/SCI security clearance with polygraph is required.
Preferred Qualifications:
Bachelor's degree in IT or related field.
Hands-on experience with hardware platforms such as Dell or HP.
Networking experience and relevant certifications (CCNA/Network+) are valued.
Previous data center experience including rack management and cable management is a plus.
Amazon is an equal opportunity employer. We encourage diverse experiences and believe in creating a culture that supports all employees.
Location: This position involves work at one of our multiple data center sites.
Join us in keeping the cloud running smoothly!