Senior Business Analyst, Finance Projects - Payments

Senior Business Analyst, Finance Projects - Payments Join to apply for the Senior Business Analyst, Finance Projects - Payments role at The Washington Post Senior Business Analyst, Finance Projects - Payments Join to apply for the Senior Business Analyst, Finance Projects - Payments role at The Washington Post Get AI-powered advice on this job and more exclusive features. Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most. Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most. About Our Team The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales. Why This Role Matters The Washington Post is seeking a Senior Business Analyst to join the Finance Project Management Office (PMO). This individual will serve as a strategic business partner across finance, engineering, product, and payment operations, focusing on digital subscription revenue, payment processing performance, and gateway optimization. This position plays a crucial role in ensuring the accuracy, efficiency, and scalability of our global payment infrastructure. What Motivates You Driven by data and energized by the opportunity to solve complex business problems through analysis and insight. Thrives at the intersection of strategy and execution, bridging high-level objectives with detailed operational solutions. Takes initiative and ownership, delivering measurable impact across cross-functional projects. Values collaboration and operates with a strong sense of accountability, urgency, and clarity in communication. Proactively identifies opportunities to streamline and automate workflows, reducing manual overhead and increasing scalability. Embraces technology as a lever for efficiency, accuracy, and innovation-committed to enhancing both business outcomes and user experience. How You'll Support The Mission Leading analysis and oversight of payment data, including revenue trends, processing performance, failure rates, fees, and churn. Collaborating with engineering and external providers to implement enhancements across payment gateways, new merchant setups, and system changes related to payment brand mandates. Perform recurring and ad hoc analysis of digital subscription revenue and payment performance, identifying trends and risks across global markets. Manage audits and reconciliations for digital subscription payments across partners including Amazon, Apple, PayPal, and credit card networks. Analyze internal and external payment data to identify root causes of churn, failed payments, and latency issues. Collaborate with engineering to design, test, and implement enhancements in payment workflows and system integrations. Develop and continuously refine payment strategies to support expansion, optimize success rates, and reduce fees or errors. Monitor changes in payment brand mandates (e.g., Visa, Mastercard), ensuring timely and compliant implementation. Review and manage completion of forms and documentation for new merchant account setups. Coordinate testing, rollout, and post-launch monitoring of system changes related to payment processing. Create and maintain detailed documentation for functional requirements, data flows, and test cases. Maintain access to payment portals and provide reporting to business stakeholders as needed. Facilitate cross-functional alignment between product, engineering, finance, and external payment providers. Identify opportunities for automation and optimization across the payment ecosystem. Evaluate information from multiple sources and distinguish user requests from the underlying needs. Lead or support business process improvement initiatives, ensuring solutions align with broader strategic goals. The Skills And Experience You Bring Bachelor's degree in Business, Finance, Technology, or a related field. 5+ years of experience in business analysis, preferably in a digital commerce, fintech, or payments environment. Solid understanding of payment processing workflows, gateways, and lifecycle from authorization through settlement and reconciliation. Strong data analysis skills, with proficiency in Excel, SQL, or reporting tools (e.g., Tableau, Power BI). Demonstrated ability to communicate technical requirements to engineering and explain data trends to business stakeholders. Experience with global payment providers, processor integration, and/or subscription billing platforms. Familiarity with PCI compliance and handling of sensitive payment data. Ability to manage multiple priorities and deliver results in a fast-paced, matrixed organization. Excellent written and verbal communication skills, with the ability to influence cross-functional teams. Collaboration makes us stronger. That's why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week. Compensation And Benefits Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey: Competitive medical, dental and vision coverage Company-paid pension and 401(k) match Three weeks of vacation and up to three weeks of paid sick leave Nine paid holidays and two personal days 20 weeks paid parental leave for any new parent Robust mental health resources Backup care and caregiver concierge services Gender affirming services Pet insurance Free Post digital subscription Leadership and career development programs Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status. The salary range for this position is: $85,100 - $127,700 Annual The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process. Your story awaits. Apply today! Learn more about The Post at . Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Research, Analyst, and Information Technology Industries Newspaper Publishing Referrals increase your chances of interviewing at The Washington Post by 2x Get notified about new Senior Business Analyst jobs in Washington, DC . 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