ZipRecruiter
Customer Service Specialist - HVAC Schedule Coordinator
ZipRecruiter, Tacoma, Washington, us, 98417
Job DescriptionJob Description
Customer Service Specialist - HVAC Schedule Coordinator | $25.00 - $32.00 per hour
This role serves as the first point of contact for our valued customers and plays a key role in delivering exceptional customer service.
All Seasons Inc.
Tacoma WA,
We are a family-owned and operated HVAC company proudly serving Tacoma and the surrounding area with expert heating, air conditioning, indoor quality solutions, and electrical services, offering industry-leading Carrier® products with the most advanced technology. Our team has 25 + years of experience in the design, installation and repair of residential and commercial heating and AC.
Benefits:
Medical 75% employer paid
IRA with 3% match
80 hours of PTO accrued
6 Paid holidays
Company uniform/phone
Job Position:
Customer Service Specialist - HVAC Schedule Coordinator
Compensation:
$25.00 - $32.00 per hour, depending on experience + Spiffs
Work Hours:
8:00am to 5:00pm, Monday through Friday, with occasional overtime
What you will be doing:
Working in an office and warehouse setting
Answering Incoming calls
Scheduling annual maintenance calls
Scheduling sales appointments
Dispatching technicians
Date entry for parts ordering and updating customer database information
Inventory control & putting away parts shipments
Receiving materials and checking serial numbers
Supporting field techs by occasionally delivering parts
Must be able to climb on ladder
Casual work environment, jeans, and closed-toe shoes
Qualifications:
3 + years related experience in an office setting of customer service, dispatching, schedule coordinating, or combination of experience and education
Stellar customer service skills
Data entry, filing, and other general office duties
Experience with MS Outlook, MS Office Suite, specifically Word, and Excel
CRM Data base experience
Strong organizational skills and high attention to detail
High school Diploma or equivalent
Valid driver's license and insurable driving record
Learn more about it:
www.wantheat.com
Customer Service Specialist - HVAC Schedule Coordinator | $25.00 - $32.00 per hour
This role serves as the first point of contact for our valued customers and plays a key role in delivering exceptional customer service.
All Seasons Inc.
Tacoma WA,
We are a family-owned and operated HVAC company proudly serving Tacoma and the surrounding area with expert heating, air conditioning, indoor quality solutions, and electrical services, offering industry-leading Carrier® products with the most advanced technology. Our team has 25 + years of experience in the design, installation and repair of residential and commercial heating and AC.
Benefits:
Medical 75% employer paid
IRA with 3% match
80 hours of PTO accrued
6 Paid holidays
Company uniform/phone
Job Position:
Customer Service Specialist - HVAC Schedule Coordinator
Compensation:
$25.00 - $32.00 per hour, depending on experience + Spiffs
Work Hours:
8:00am to 5:00pm, Monday through Friday, with occasional overtime
What you will be doing:
Working in an office and warehouse setting
Answering Incoming calls
Scheduling annual maintenance calls
Scheduling sales appointments
Dispatching technicians
Date entry for parts ordering and updating customer database information
Inventory control & putting away parts shipments
Receiving materials and checking serial numbers
Supporting field techs by occasionally delivering parts
Must be able to climb on ladder
Casual work environment, jeans, and closed-toe shoes
Qualifications:
3 + years related experience in an office setting of customer service, dispatching, schedule coordinating, or combination of experience and education
Stellar customer service skills
Data entry, filing, and other general office duties
Experience with MS Outlook, MS Office Suite, specifically Word, and Excel
CRM Data base experience
Strong organizational skills and high attention to detail
High school Diploma or equivalent
Valid driver's license and insurable driving record
Learn more about it:
www.wantheat.com