The Concord Plaza Hotel
Our property is seeking a part-time night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:
Financial Operations
• Perform nightly audits to balance accounts • Process electronic credit card deposits • Investigate/resolve billing discrepancies • Prepare daily financial reports
Guest Services
• Manage check-ins/check-outs • Handle reservations and special requests • Provide local area information • Oversee luggage storage and mail services
Safety Compliance
• Enforce emergency procedures • Maintain key security • Report hazards per OSHA standards • Handle hazardous materials properly
Administrative Duties
• Complete audit checklists • Update guest service logs • Archive digital records • Act as MOD when required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Excellent customer service and communication skills are required • Overnight shift; requires flexible hours • Problem-solving • Mathematical accuracy • Professional communication • Emergency response readiness Schedule: Night shifts (9:30 PM-6 AM/1:30 PM-9:00 PM) Environment: Front desk/lobby area Hazards: Minimal exposure to cleaning chemicals Physical: Standing 85% of shift, occasional lifting Compensation: $22.35 hourly
• Financial Operations • Perform nightly audits to balance accounts • Process electronic credit card deposits • Investigate/resolve billing discrepancies • Prepare daily financial reportsGuest Services • Manage check-ins/check-outs • Handle reservations and special requests • Provide local area information • Oversee luggage storage and mail servicesSafety Compliance • Enforce emergency procedures • Maintain key security • Report hazards per OSHA standards • Handle hazardous materials properlyAdministrative Duties • Complete audit checklists • Update guest service logs • Archive digital records • Act as MOD when required
Financial Operations
• Perform nightly audits to balance accounts • Process electronic credit card deposits • Investigate/resolve billing discrepancies • Prepare daily financial reports
Guest Services
• Manage check-ins/check-outs • Handle reservations and special requests • Provide local area information • Oversee luggage storage and mail services
Safety Compliance
• Enforce emergency procedures • Maintain key security • Report hazards per OSHA standards • Handle hazardous materials properly
Administrative Duties
• Complete audit checklists • Update guest service logs • Archive digital records • Act as MOD when required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Excellent customer service and communication skills are required • Overnight shift; requires flexible hours • Problem-solving • Mathematical accuracy • Professional communication • Emergency response readiness Schedule: Night shifts (9:30 PM-6 AM/1:30 PM-9:00 PM) Environment: Front desk/lobby area Hazards: Minimal exposure to cleaning chemicals Physical: Standing 85% of shift, occasional lifting Compensation: $22.35 hourly
• Financial Operations • Perform nightly audits to balance accounts • Process electronic credit card deposits • Investigate/resolve billing discrepancies • Prepare daily financial reportsGuest Services • Manage check-ins/check-outs • Handle reservations and special requests • Provide local area information • Oversee luggage storage and mail servicesSafety Compliance • Enforce emergency procedures • Maintain key security • Report hazards per OSHA standards • Handle hazardous materials properlyAdministrative Duties • Complete audit checklists • Update guest service logs • Archive digital records • Act as MOD when required