Technical Lead - Epic Patient Engagement

Technical Lead - Epic Patient Engagement Technical Lead - Epic Patient Engagement 2 weeks ago Be among the first 25 applicants We are currently seeking a Technical Lead to oversee the technical work of a growing team focused on patient engagement solutions across Epic and non-Epic platforms. This position offers the opportunity to lead critical initiatives that shape how patients interact with their care through web, mobile, and communication technologies. The Technical Lead - Patient Engagement will be responsible for implementing, supporting, and optimizing patient engagement technologies. This role requires a balance of hands-on technical knowledge, technical team leadership, and cross-functional collaboration. The ideal candidate brings experience in both Epic and broader digital health technologies to help drive a unified, patient-centered experience across Health System. Key Responsibilities: Lead and mentor a high-performing team on technical building, integrating, and supporting Epic and non-Epic patient engagement systems. Oversee solution design, configuration, testing, deployment, and lifecycle management of digital software and hardware solutions. Guide project planning activities including scope definition, resource allocation, timelines, and risk mitigation. Collaborate with clinical and operational stakeholders to understand user needs and translate them into technical solutions. Provide escalation support through advanced troubleshooting and direct coordination with vendors. Review system builds and code to ensure alignment with company standards, regulatory requirements, and optimal system performance. Stay current on emerging technologies and trends in digital health and patient engagement. Support on-call responsibilities on a 24x7 rotating basis, including on-site support as needed. Required: Bachelor's degree in Computer Science, Information Systems, or a related field-or equivalent professional experience At least 1 year of experience in a supervisory, Team Lead, or Technical Lead role within IT, with a minimum of 5 years' experience in a technical healthcare IT position Demonstrated ability to lead cross-functional teams, delegate tasks, and manage performance Strong background in implementing and maintaining software solutions Technical skills related to programming, APIs, system integrations, HTML, CSS, JavaScript, and frameworks (java, .NET) Technical skills related to HL7, CDA, FHIR, and XDS.b Experience with database querying and certificate management Experience with monitoring, logging, and performance tuning of web applications Knowledge of interoperability, interfaces, and integration Excellent communication and interpersonal skills to work effectively with technical teams and end users Strong analytical, problem-solving, debugging and documentation skills Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) Preferred: Epic certification in at least one of the following: Epic Ambulatory, ClinDoc, Bridges or MyChart (must obtain MyChart certification within 3 months of hire if not currently certified) Familiarity with Regulatory Awareness of ONC/CMS interoperability mandates, TEFCA, 21st Century Cures Act and patient access rules Familiarity with telehealth platforms, mobile apps, or digital front door technologies Experience managing or deploying web servers (IIS, Windows Server) Knowledge of Agile Methodologies, including Scrum/Kanban practices, sprint planning, and velocity tracking. Seniority level Seniority level Entry level Employment type Employment type Other Job function Job function Health Care Provider Industries Staffing and Recruiting Referrals increase your chances of interviewing at Atlantic Partners Corporation by 2x Get notified about new Medical Records Technician jobs in Yonkers, NY . Medical Records Clerk-Medical Records-Per Diem-Day-Mount Sinai Queens White Plains, NY $24.51 - $33.06 2 weeks ago Patient Coordinator (Medical Receptionist - Full Time) - Forest Hills New York, NY $42,000.00 - $50,000.00 1 month ago Medical Records Clerk-Medical Records-Per Diem-Day-Mount Sinai Queens AMBULANCE BILLING COORDINATOR - FULL TIME - DAY New York, NY $55,621.00 - $55,621.00 4 months ago Medical Assistant/Receptionist - Bergen Medical Alliance FT Medical Records Administration Specialist Bronx, NY $47,529.00 - $113,268.00 1 day ago White Plains, NY $41,691 - $43,563 3 days ago Coder Level 4-PACC Medical Records (Remote)-Mount Sinai Union Square-Full Time, Days New York, NY $65,163 - $65,163 2 weeks ago Patient Coordinator (Medical Receptionist - Full Time) - Greenwich We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr