ESR Healthcare
Cisco CVP IVR Engineer (2994-1) Plano, TX Keywords: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor's degree Job function: Information Technology Industry: Information Technology and Services Pay rate: $60 per hour Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description: Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools. VXML scripting: Knowledge of VXML language to design call flow interactions. Java programming: Ability to develop custom Java components for CVP integration. Database knowledge: Familiarity with database concepts for data interaction within the IVR system. Contact center domain knowledge: Understanding of call center operations and industry best practices. #J-18808-Ljbffr