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Insight Global

Documentation Specialist

Insight Global, Chicago, Illinois, United States, 60290

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1+ years of documentation or customer service experience Banking experience Experience managing multiple systems simultaneously (please be prepared to discuss how youve managed 2 systems at once and utilized Outlook) Proficiency in Outlook Ability to work independently Strong client-facing and customer service skills

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Work as part of the Quality Assurance team, handling maintenance, changes, and service requests between two different applications (Live Link and Service Now). Utilize Outlook for communication and task management. Handle account maintenance and change requests for open accounts. Manage a high volume of changes and requests. Training will be provided.