Style Netbox
Customer Support Specialist
Location:
Los Angeles, CA Salary:
$57,000 – $65,000 per year Job Type:
Full-time
About Us At Style Netbox, we believe in cultivating leadership that inspires, innovates, and drives success. Our mission is to empower individuals and organizations to reach their full potential through strategic development programs and dynamic growth opportunities. We foster a collaborative environment where creativity, accountability, and continuous improvement are at the core of everything we do.
Job Description We are seeking a dedicated and detail-oriented
Customer Support Specialist
to join our growing team. In this role, you will be the first point of contact for our customers, providing timely assistance, resolving inquiries, and ensuring a positive experience with our products and services.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and efficient manner.
Provide detailed product and service information to assist customers in making informed decisions.
Troubleshoot and resolve customer issues, escalating complex cases when necessary.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to address customer feedback and improve service quality.
Ensure customer satisfaction through follow-ups and proactive communication.
Qualifications
High school diploma or equivalent; bachelor’s degree preferred.
2+ years of experience in customer service or support roles.
Strong communication and interpersonal skills.
Ability to manage multiple tasks and work in a fast-paced environment.
Problem-solving mindset with attention to detail.
Proficiency with CRM software and Microsoft Office Suite.
Benefits
Competitive salary within the range of $57,000 – $65,000 per year.
Opportunities for career growth and advancement.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Ongoing professional training and development.
Supportive and collaborative work environment.
Los Angeles, CA Salary:
$57,000 – $65,000 per year Job Type:
Full-time
About Us At Style Netbox, we believe in cultivating leadership that inspires, innovates, and drives success. Our mission is to empower individuals and organizations to reach their full potential through strategic development programs and dynamic growth opportunities. We foster a collaborative environment where creativity, accountability, and continuous improvement are at the core of everything we do.
Job Description We are seeking a dedicated and detail-oriented
Customer Support Specialist
to join our growing team. In this role, you will be the first point of contact for our customers, providing timely assistance, resolving inquiries, and ensuring a positive experience with our products and services.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and efficient manner.
Provide detailed product and service information to assist customers in making informed decisions.
Troubleshoot and resolve customer issues, escalating complex cases when necessary.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to address customer feedback and improve service quality.
Ensure customer satisfaction through follow-ups and proactive communication.
Qualifications
High school diploma or equivalent; bachelor’s degree preferred.
2+ years of experience in customer service or support roles.
Strong communication and interpersonal skills.
Ability to manage multiple tasks and work in a fast-paced environment.
Problem-solving mindset with attention to detail.
Proficiency with CRM software and Microsoft Office Suite.
Benefits
Competitive salary within the range of $57,000 – $65,000 per year.
Opportunities for career growth and advancement.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Ongoing professional training and development.
Supportive and collaborative work environment.