King County Library System
Business Applications Manager
King County Library System, Issaquah, Washington, United States, 98027
Salary :
$141,356.80 - $171,828.80 Annually Location :
Issaquah, WA Job Type:
Full-Time Exempt Job Number:
2025-00150 Department:
Information Technology Services Division:
Business Applications Opening Date:
08/07/2025 Closing Date:
8/21/2025 11:59 PM Pacific Union Represented:
No
General Position Summary Job Number 2025-00150
We are seeking an innovative and strategic
Business Applications Manager
to lead the development, implementation and management of technology applications that support KCLS business goals.
About the Opportunity : The Business Applications Manager is an exciting opportunity to serve in a transformative role that combines traditional IT management with innovative software development and AI integration. This position oversees the team responsible for our Integrated Library System (ILS), Enterprise Resource Planning (ERP), and Human Capital Management (HCM) programs while driving the adoption of cutting-edge technologies. As KCLS accelerates its ongoing digital evolution, this role is pivotal in implementing AI solutions and fostering a culture of excellence across the organization. The Business Applications Manager collaborates across departments to understand business requirements and champions the development of technology strategy, standards, roadmaps, custom software solutions, data management practices, and AI architecture throughout the enterprise.
The position leads and supports a diverse and high-performing team who develop, implement, test, operate, support and secure applications, integrations, and AI-powered solutions. The Business Applications Manager coaches the team by effectively communicating and holding the team accountable to stated objectives and outcomes. Great interpersonal skills, including active listening, conflict resolution and mentoring and coaching abilities will be an asset. This role manages the unit's budget; an understanding of the stewardship responsibility of managing public funds is critical.
The benefits package for this position includes medical, dental, 457b, PERS retirement, generous time-off, and more.
REQUIRED: Applicants must attach a current resume and cover letter which addresses relevant work experience, education and training as it relates to this position.
About King County Library System (KCLS):
KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.
KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.
Need an accommodation to apply or interview? Call (425) 369-3224 or email
KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training. Examples of Duties Essential Duties/Major Responsibilities:
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform. Supervises business application system staff including their selection, training and development, performance evaluation, disciplinary actions, managing and approving payroll time entries and leave requests, and other human resources issues. Facilitates and develops program roadmaps of initiatives that supports KCLS strategic goals and measures. Implements a process for evaluating business value and prioritizing the portfolio of business application system projects and services. Leads regular cross-functional program team meetings. Coordinates and facilitates planning, change, and key team activities ensuring team, program, business, and strategic objectives are met. Engages in business analysis and requirements definition efforts. Creates and maintains program plans, including Work Breakdown Structure (WBS), dependencies, milestones, and baselines. Communicates in a timely and effective manner to core and extended team members and management, including status reports, meeting minutes, action items, risks, and status vs. plan assessments. Implements and monitors processes to ensure high-quality and timely delivery of complex software projects by working closely with vendor and development teams. Assesses and manages program risks, proactively addressing issues before they escalate. Makes recommendations, plans for, and manages change surrounding the delivery and implementation of Information Technology business application products and services (new/improved system capabilities and related processes, application administration, database and reporting). Conducts program retrospectives. Monitors the overall health and satisfaction level with the KCLS business applications. Maintains a focus on quality, predictability, scalability, repeatability, operational efficiency, and customer satisfaction. Manages user support and troubleshooting, input on business requirements, system & process enhancement support and documentation, system maintenance, and partner training; oversees testing of new system functionality and QA for system fixes, enhancements, changes, and implementations. Develops and manages assigned budgets and expenditures. Researches vendors, evaluates products, and makes recommendations for contract bids. Secondary Duties:
Engages personally in the hands-on quality control and implementation of specific system improvements as needed. Regularly monitors service perceptions and satisfaction of staff and patrons. Cooperatively and constructively contributes to ITS staff meetings and planning sessions. Participates in activities such as committee work, training, staff meetings, etc. Other related duties as assigned.
Core Competencies:
Valuing Diversity Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn about differences. Customer Focus Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections. Ethics, Values and Judgement Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organization's values, moral principles, and accountability through behavior, character, and action. Defends intellectual freedom and confidentiality. Professional and Technical Knowledge Demonstrates proficiency in professional and technical skills and/or knowledge in position-related areas; purposely keeps up with current developments and trends in areas of expertise, in order to better foster personal success and connections for others. Coaching and Counseling Facilitates the development of other's knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help others achieve better performance and goals; builds confidence of others. Managerial Courage Tactfully provides direct and actionable feedback in a timely manner, is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations. Communicates Effectively Conveys ideas/information in a way that is clear, engaging, and suitable to the audience. Main point of their message is apparent. Listens more than they speak, responds appropriately. Seeks influence. Building Effective Teams Blends people into cohesive teams that apply their diverse skills and perspectives to achieve common goals; creates and supports strong morale and a healthy work environment. Managing Change Embraces organizational changes and their rationale, models behavior needed during improvements in organization's effectiveness, competitiveness, and public service delivery; manages own reactions and supports others in the process. Vision and Strategic Thinking Supports, promotes, and ensures alignment with the organization's vision, mission, and values; holds big picture view while setting priorities, often uses breakthrough strategies to find the way forward. Desired Minimum Qualification Education and Experience: Bachelor's degree from an accredited school with major in information systems or related field. Five to eight years of experience in project and/or program management of increasing complexity in an IT or business technology environment, with at least two years in a supervisory capacity and one year managing one or more business applications. An advanced degree may offset up to four years of experience. Program Management Professional (PgMP) or Project Management Professional (PMP) certification preferred. Experience in the business of libraries, a plus. Or any equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the duties and responsibilities of the classification.
SPECIAL REQUIREMENTS
Valid Washington State Driver's License
Physical Demands & Work Environment PHYSICAL DEMANDS
While performing the duties of this job, the employee is constantly using hands in conjunction with frequent finger use and keyboarding, this computer work may be repetitive up to occasionally. Constantly sits and will seldom stand or walk. Will frequently reach up to chest level with hands and arms to work at a desk. The employee will occasionally lift to 10 pounds and seldom up to 35 pounds and seldom push/pull carts using light force. WORK ENVIRONMENT
Work is performed in a normal office environment yet requires travel to all KCLS facilities. Occasional emergency on-call status is present in the position. General Benefits Summary Paid Time off It is the policy of KCLS to grant to all part-time and full-time employees:
Annual Leave (Vacation). Sick Leave Holidays - KCLS celebrates twelve (12) holidays each year and one (1) floating holiday. Part-time employees are eligible for holiday pay if they are scheduled to work on the day the holiday falls on. Medical/Dental Insurance Benefits Our health insurance plans with Kaiser/Premera/Delta Dental are offered at low premium rates to all employees working 20 or more hours per week. Employees may also purchase benefits for dependents and domestic partners.
Retirement - Public Employee Retirement System (PERS) Employees working 20 hours per week or more are automatically enrolled in the Washington State Public Employees' Retirement System (PERS) program. Both KCLS and the employee contribute toward PERS retirement benefits.
Flexible and Dependent Care Spending Accounts and Health Saving Account Employees working 20 hours per week or more can set aside a portion of their salary on a pre-tax basis to pay for family medical and dependent care needs. KCLS provides an annual employer contribution to Health Saving Account when the employee is enrolled in a high deductible health plan.
Life and Accidental Death & Disability, Long Term Disability Insurance All the employees working 20 hours per week or more qualify for the group term life and AD& D insurance benefits equal to one times their annual salary. Employees working 40 hours per week receive long-term disability insurance.
Optional/Voluntary Benefits Employees working 20 hours per week or more are eligible to participate in the following voluntary benefits:
Supplemental Term Life and AD&D Insurance Personal Accident Insurance Critical Illness Insurance Short-Term Disability Insurance Nationwide Pet Insurance Allstate Identity Theft Protection Student Loan Refinance
Deferred Compensation Retirement Plan (available to all KCLS Employees)
457(b) Deferred Compensation Plan - You can supplement any other retirement benefits you may have by setting aside pre-tax dollars in this retirement savings account. Other Benefits
Employee Assistance Program (EAP) - This employer-sponsored program is a confidential service that can provide referrals to counseling, financial, legal, child care/elder care services. Ride-Wise - KCLS encourages you to "leave the car at home" and seek other ways to commute to work. All employees are eligible for reimbursement of 50% of your tax-free ORCA transit pass and van pool. The Guaranteed Ride Home program is also available for staff. Tuition Assistance - KCLS encourages employees to pursue college, associate and graduate degrees and certificate programs where such education and knowledge bring value to KCLS. Tuition assistance, as funding permits, is available to all employees. Language Class Funding - The program covers classes that teach language identified in the KCLS world languages collection, American Sign Language, and English as an Additional Language (ESL). You don't need a work-related reason to study a language.
01
Please fill out both the application and this questionnaire completely. Any false or incomplete answers (such as "see resume" or "see application") may result in you not having an opportunity to interview. Do you agree to answer each of these questions truthfully, and do you understand that your answers will be compared to the information on your application?
Yes No
02
Are you a current KCLS staff member still in your probationary period?
Yes No
03
Can you (with or without reasonable accommodation) perform the physical requirements of this position as described in the job posting?
Yes No
04
Do you have a valid Washington State Driver's License?
Yes No
05
If you responded "No" to the question above, would you be able to obtain a Washington StateDriver's License within 30 days of hire, if selected?
Yes No
06
Please indicate your highest level of completed education:
High School Diploma or G.E.D. Some college and/or certifications Associate's Degree Bachelor's Degree Master's Degree
07
How many years of experience do you have leading teams that manage enterprise business applications (such as ERP, HCM, ILS, CRM, or similar systems)?
No experience Less than 3 years 3-5 years 5-8 years 8+ years
08
How many years of experience do you have leading software development teams or managing custom software development projects?
No experience Less than 3 years 3-5 years 5-8 years 8+ years
09
Please select all of the application systems you have experience managing.
Integrated Library System (ILS) Human Capital Management (HCM) Enterprise Resource Planning (ERP) Cloud platforms (AWS, Azure, GCP) API development and management Database systems (SQL/NoSQL) AI/ML platforms Software development lifecycle tools None of the above
10
How have you incorporated or led the implementation of AI technologies in your work? Please briefly describe your experience with AI tools, governance considerations, and any innovative applications you've developed or managed. 11
Describe a situation where you had to balance technical debt against new feature development. What factors influenced your decision, and how did you communicate this to both your team and leadership? 12
Describe a process improvement you led that involved multiple departments or systems. What challenges did you face working across teams, and what was the outcome? 13
Tell us about your experience with technology budget planning and management. Include the scope of budgets you've managed, your experience with vendor negotiations and contract management, and how you've ensured responsible stewardship of funds while meeting organizational technology needs. 14
The King County Library System works to offer library materials that represent a wide range of community interests. This is one of the foundations of our policy of intellectual freedom, the idea that each and every patron has the right to choose the materials that interest them. Given this policy of Intellectual Freedom would you both allow and support the fact that patrons have the right to choose what they wish to see, to hear, or to read at the library?
Yes No
15
As indicated in the posting, applicants are asked to attach a cover letter and current resume detailing your relevant work experience, education, and training as it relates to the position. Have you done this?
Yes - I have attached my resume and cover letter. No - I understand my application is considered incomplete without the required materials.
16
Where did you hear about this job opportunity? Please select all that apply.
KCLS Social Media (Facebook or Twitter) American Library Association (ALA) Washington Library Association (WLA) Pacific Northwest Library Association (PNLA) Seattle Public Libraries (SPL) Sno-Isle Libraries Pierce County Libraries LinkedIn Indeed.com Career Fair (In-Person) Government Jobs (public sector job site) Dice.com Referral from KCLS Staff Member Job Interest Email Notification Other
Required Question
$141,356.80 - $171,828.80 Annually Location :
Issaquah, WA Job Type:
Full-Time Exempt Job Number:
2025-00150 Department:
Information Technology Services Division:
Business Applications Opening Date:
08/07/2025 Closing Date:
8/21/2025 11:59 PM Pacific Union Represented:
No
General Position Summary Job Number 2025-00150
We are seeking an innovative and strategic
Business Applications Manager
to lead the development, implementation and management of technology applications that support KCLS business goals.
About the Opportunity : The Business Applications Manager is an exciting opportunity to serve in a transformative role that combines traditional IT management with innovative software development and AI integration. This position oversees the team responsible for our Integrated Library System (ILS), Enterprise Resource Planning (ERP), and Human Capital Management (HCM) programs while driving the adoption of cutting-edge technologies. As KCLS accelerates its ongoing digital evolution, this role is pivotal in implementing AI solutions and fostering a culture of excellence across the organization. The Business Applications Manager collaborates across departments to understand business requirements and champions the development of technology strategy, standards, roadmaps, custom software solutions, data management practices, and AI architecture throughout the enterprise.
The position leads and supports a diverse and high-performing team who develop, implement, test, operate, support and secure applications, integrations, and AI-powered solutions. The Business Applications Manager coaches the team by effectively communicating and holding the team accountable to stated objectives and outcomes. Great interpersonal skills, including active listening, conflict resolution and mentoring and coaching abilities will be an asset. This role manages the unit's budget; an understanding of the stewardship responsibility of managing public funds is critical.
The benefits package for this position includes medical, dental, 457b, PERS retirement, generous time-off, and more.
REQUIRED: Applicants must attach a current resume and cover letter which addresses relevant work experience, education and training as it relates to this position.
About King County Library System (KCLS):
KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.
KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.
Need an accommodation to apply or interview? Call (425) 369-3224 or email
KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training. Examples of Duties Essential Duties/Major Responsibilities:
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform. Supervises business application system staff including their selection, training and development, performance evaluation, disciplinary actions, managing and approving payroll time entries and leave requests, and other human resources issues. Facilitates and develops program roadmaps of initiatives that supports KCLS strategic goals and measures. Implements a process for evaluating business value and prioritizing the portfolio of business application system projects and services. Leads regular cross-functional program team meetings. Coordinates and facilitates planning, change, and key team activities ensuring team, program, business, and strategic objectives are met. Engages in business analysis and requirements definition efforts. Creates and maintains program plans, including Work Breakdown Structure (WBS), dependencies, milestones, and baselines. Communicates in a timely and effective manner to core and extended team members and management, including status reports, meeting minutes, action items, risks, and status vs. plan assessments. Implements and monitors processes to ensure high-quality and timely delivery of complex software projects by working closely with vendor and development teams. Assesses and manages program risks, proactively addressing issues before they escalate. Makes recommendations, plans for, and manages change surrounding the delivery and implementation of Information Technology business application products and services (new/improved system capabilities and related processes, application administration, database and reporting). Conducts program retrospectives. Monitors the overall health and satisfaction level with the KCLS business applications. Maintains a focus on quality, predictability, scalability, repeatability, operational efficiency, and customer satisfaction. Manages user support and troubleshooting, input on business requirements, system & process enhancement support and documentation, system maintenance, and partner training; oversees testing of new system functionality and QA for system fixes, enhancements, changes, and implementations. Develops and manages assigned budgets and expenditures. Researches vendors, evaluates products, and makes recommendations for contract bids. Secondary Duties:
Engages personally in the hands-on quality control and implementation of specific system improvements as needed. Regularly monitors service perceptions and satisfaction of staff and patrons. Cooperatively and constructively contributes to ITS staff meetings and planning sessions. Participates in activities such as committee work, training, staff meetings, etc. Other related duties as assigned.
Core Competencies:
Valuing Diversity Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn about differences. Customer Focus Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections. Ethics, Values and Judgement Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organization's values, moral principles, and accountability through behavior, character, and action. Defends intellectual freedom and confidentiality. Professional and Technical Knowledge Demonstrates proficiency in professional and technical skills and/or knowledge in position-related areas; purposely keeps up with current developments and trends in areas of expertise, in order to better foster personal success and connections for others. Coaching and Counseling Facilitates the development of other's knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help others achieve better performance and goals; builds confidence of others. Managerial Courage Tactfully provides direct and actionable feedback in a timely manner, is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations. Communicates Effectively Conveys ideas/information in a way that is clear, engaging, and suitable to the audience. Main point of their message is apparent. Listens more than they speak, responds appropriately. Seeks influence. Building Effective Teams Blends people into cohesive teams that apply their diverse skills and perspectives to achieve common goals; creates and supports strong morale and a healthy work environment. Managing Change Embraces organizational changes and their rationale, models behavior needed during improvements in organization's effectiveness, competitiveness, and public service delivery; manages own reactions and supports others in the process. Vision and Strategic Thinking Supports, promotes, and ensures alignment with the organization's vision, mission, and values; holds big picture view while setting priorities, often uses breakthrough strategies to find the way forward. Desired Minimum Qualification Education and Experience: Bachelor's degree from an accredited school with major in information systems or related field. Five to eight years of experience in project and/or program management of increasing complexity in an IT or business technology environment, with at least two years in a supervisory capacity and one year managing one or more business applications. An advanced degree may offset up to four years of experience. Program Management Professional (PgMP) or Project Management Professional (PMP) certification preferred. Experience in the business of libraries, a plus. Or any equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the duties and responsibilities of the classification.
SPECIAL REQUIREMENTS
Valid Washington State Driver's License
Physical Demands & Work Environment PHYSICAL DEMANDS
While performing the duties of this job, the employee is constantly using hands in conjunction with frequent finger use and keyboarding, this computer work may be repetitive up to occasionally. Constantly sits and will seldom stand or walk. Will frequently reach up to chest level with hands and arms to work at a desk. The employee will occasionally lift to 10 pounds and seldom up to 35 pounds and seldom push/pull carts using light force. WORK ENVIRONMENT
Work is performed in a normal office environment yet requires travel to all KCLS facilities. Occasional emergency on-call status is present in the position. General Benefits Summary Paid Time off It is the policy of KCLS to grant to all part-time and full-time employees:
Annual Leave (Vacation). Sick Leave Holidays - KCLS celebrates twelve (12) holidays each year and one (1) floating holiday. Part-time employees are eligible for holiday pay if they are scheduled to work on the day the holiday falls on. Medical/Dental Insurance Benefits Our health insurance plans with Kaiser/Premera/Delta Dental are offered at low premium rates to all employees working 20 or more hours per week. Employees may also purchase benefits for dependents and domestic partners.
Retirement - Public Employee Retirement System (PERS) Employees working 20 hours per week or more are automatically enrolled in the Washington State Public Employees' Retirement System (PERS) program. Both KCLS and the employee contribute toward PERS retirement benefits.
Flexible and Dependent Care Spending Accounts and Health Saving Account Employees working 20 hours per week or more can set aside a portion of their salary on a pre-tax basis to pay for family medical and dependent care needs. KCLS provides an annual employer contribution to Health Saving Account when the employee is enrolled in a high deductible health plan.
Life and Accidental Death & Disability, Long Term Disability Insurance All the employees working 20 hours per week or more qualify for the group term life and AD& D insurance benefits equal to one times their annual salary. Employees working 40 hours per week receive long-term disability insurance.
Optional/Voluntary Benefits Employees working 20 hours per week or more are eligible to participate in the following voluntary benefits:
Supplemental Term Life and AD&D Insurance Personal Accident Insurance Critical Illness Insurance Short-Term Disability Insurance Nationwide Pet Insurance Allstate Identity Theft Protection Student Loan Refinance
Deferred Compensation Retirement Plan (available to all KCLS Employees)
457(b) Deferred Compensation Plan - You can supplement any other retirement benefits you may have by setting aside pre-tax dollars in this retirement savings account. Other Benefits
Employee Assistance Program (EAP) - This employer-sponsored program is a confidential service that can provide referrals to counseling, financial, legal, child care/elder care services. Ride-Wise - KCLS encourages you to "leave the car at home" and seek other ways to commute to work. All employees are eligible for reimbursement of 50% of your tax-free ORCA transit pass and van pool. The Guaranteed Ride Home program is also available for staff. Tuition Assistance - KCLS encourages employees to pursue college, associate and graduate degrees and certificate programs where such education and knowledge bring value to KCLS. Tuition assistance, as funding permits, is available to all employees. Language Class Funding - The program covers classes that teach language identified in the KCLS world languages collection, American Sign Language, and English as an Additional Language (ESL). You don't need a work-related reason to study a language.
01
Please fill out both the application and this questionnaire completely. Any false or incomplete answers (such as "see resume" or "see application") may result in you not having an opportunity to interview. Do you agree to answer each of these questions truthfully, and do you understand that your answers will be compared to the information on your application?
Yes No
02
Are you a current KCLS staff member still in your probationary period?
Yes No
03
Can you (with or without reasonable accommodation) perform the physical requirements of this position as described in the job posting?
Yes No
04
Do you have a valid Washington State Driver's License?
Yes No
05
If you responded "No" to the question above, would you be able to obtain a Washington StateDriver's License within 30 days of hire, if selected?
Yes No
06
Please indicate your highest level of completed education:
High School Diploma or G.E.D. Some college and/or certifications Associate's Degree Bachelor's Degree Master's Degree
07
How many years of experience do you have leading teams that manage enterprise business applications (such as ERP, HCM, ILS, CRM, or similar systems)?
No experience Less than 3 years 3-5 years 5-8 years 8+ years
08
How many years of experience do you have leading software development teams or managing custom software development projects?
No experience Less than 3 years 3-5 years 5-8 years 8+ years
09
Please select all of the application systems you have experience managing.
Integrated Library System (ILS) Human Capital Management (HCM) Enterprise Resource Planning (ERP) Cloud platforms (AWS, Azure, GCP) API development and management Database systems (SQL/NoSQL) AI/ML platforms Software development lifecycle tools None of the above
10
How have you incorporated or led the implementation of AI technologies in your work? Please briefly describe your experience with AI tools, governance considerations, and any innovative applications you've developed or managed. 11
Describe a situation where you had to balance technical debt against new feature development. What factors influenced your decision, and how did you communicate this to both your team and leadership? 12
Describe a process improvement you led that involved multiple departments or systems. What challenges did you face working across teams, and what was the outcome? 13
Tell us about your experience with technology budget planning and management. Include the scope of budgets you've managed, your experience with vendor negotiations and contract management, and how you've ensured responsible stewardship of funds while meeting organizational technology needs. 14
The King County Library System works to offer library materials that represent a wide range of community interests. This is one of the foundations of our policy of intellectual freedom, the idea that each and every patron has the right to choose the materials that interest them. Given this policy of Intellectual Freedom would you both allow and support the fact that patrons have the right to choose what they wish to see, to hear, or to read at the library?
Yes No
15
As indicated in the posting, applicants are asked to attach a cover letter and current resume detailing your relevant work experience, education, and training as it relates to the position. Have you done this?
Yes - I have attached my resume and cover letter. No - I understand my application is considered incomplete without the required materials.
16
Where did you hear about this job opportunity? Please select all that apply.
KCLS Social Media (Facebook or Twitter) American Library Association (ALA) Washington Library Association (WLA) Pacific Northwest Library Association (PNLA) Seattle Public Libraries (SPL) Sno-Isle Libraries Pierce County Libraries LinkedIn Indeed.com Career Fair (In-Person) Government Jobs (public sector job site) Dice.com Referral from KCLS Staff Member Job Interest Email Notification Other
Required Question