Logo
Rydell Chevrolet

Evening Receptionist

Rydell Chevrolet, Waterloo, Iowa, United States, 50702

Save Job

EVENING RECEPTIONISTIONIST

Part-time hourly

$14.00 p/hour

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller’s business, and direct the caller to their destination. This position will also be responsible for basic data entry skills. This position will be Wednesday 2:00pm until close and Saturday 8am – 3pm.

At Rydell Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell Automotive Group is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership over the years.

Because we are a local company, we understand the needs of our community. We create jobs and hire neighbors like you, so our guests see a familiar and friendly face. Being local allows us to provide a better guest experience that you can trust. We are engaged in the community and give back to local nonprofits and schools through donations and volunteering. Because Local matters!

What We Offer

Gym Membership Reimbursement

Employee Purchase Discounts

Responsibilities

Answer phones and direct the customer call to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Operate switchboard telephone system

Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold

Filing paperwork

Assist the managers with various clerical duties as needed

Keep the refreshment center stocked with snacks and beverages for the customers

Keep the customer waiting area and refreshment center clean and tidy for our customers to enjoy and be comfortable.

Be friendly, professional, courteous, and efficient when collaborating with all customers and employees

Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus

Excellent attendance is a must

Available to work flexible hours on weeknights & weekends

Ability to communicate customers' interests’ needs and requests to management and sales personnel

Professional personal appearance

Clean driving record

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.