Hansen Talent Group
Hansen Talent Group is hiring a Technology Support Specialist to work with a large enterprise in Columbia, SC.
What you'll do:
Receive and respond to customers for technical support or services. Enter requests utilizing appropriate tools and processes. Thoroughly document communication with customers and complete requests or issues of basic complexity..
Requirements and Qualifications:
Strong customer service and problem solving skills. Able to provide technical advice, guidance, and informal training to customers using hardware and software programs. Understands basic technical problems and solutions in relation to the business environment. Proficient computer skills; able to maneuver through commonly used applications and systems used in the industry.
What you'll do:
Receive and respond to customers for technical support or services. Enter requests utilizing appropriate tools and processes. Thoroughly document communication with customers and complete requests or issues of basic complexity..
Requirements and Qualifications:
Strong customer service and problem solving skills. Able to provide technical advice, guidance, and informal training to customers using hardware and software programs. Understands basic technical problems and solutions in relation to the business environment. Proficient computer skills; able to maneuver through commonly used applications and systems used in the industry.