LifeStance Health
Join to apply for the
Practice Coordinator
role at
LifeStance Health 2 days ago Be among the first 25 applicants Join to apply for the
Practice Coordinator
role at
LifeStance Health At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation:
$21.00 - $22.00/hour
Location:
95 State Rte 17 Suite 100, Paramus, NJ 07652
Duties/Responsibilities
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support
Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities
Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA)
Education And Experience
High School or equivalent required, associates/bachelor’s degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Administrative Industries Hospitals and Health Care Referrals increase your chances of interviewing at LifeStance Health by 2x Sign in to set job alerts for “Practice Coordinator” roles.
Manhattan, NY $64,350.00-$72,000.00 1 week ago Office Coordinator -Surgery - Physician Practice
New York City Metropolitan Area $115,000.00-$150,000.00 2 days ago New York, NY $70,000.00-$100,000.00 3 days ago New York, NY $64,526.72-$71,770.52 1 month ago Surgical Coordinator - Join Our Growing Team!
Surgical Coordinator - Join Our Growing Team!
Parsippany, NJ $120,000.00-$130,000.00 3 days ago New York, NY $37,000.00-$47,000.00 5 months ago Clinical Practice Coordinator FT FL Cardio
New York City Metropolitan Area 1 week ago New York, NY $90,000.00-$110,000.00 17 hours ago New York, NY $75,000.00-$85,000.00 6 days ago Patient Coordinator (Medical Receptionist - Full Time): Midwood & Sheepshead Bay
New York, NY $115,000.00-$125,000.00 3 weeks ago New York, NY $70,000.00-$77,000.00 1 week ago SURGICAL COORDINATOR -ORTHOPEDIC - PHYSICIAN PRACTICE
Surgical Scheduling Coordinator II-MSW-FT Days
Medical Administrative Assistant - Dermatology
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Practice Coordinator
role at
LifeStance Health 2 days ago Be among the first 25 applicants Join to apply for the
Practice Coordinator
role at
LifeStance Health At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation:
$21.00 - $22.00/hour
Location:
95 State Rte 17 Suite 100, Paramus, NJ 07652
Duties/Responsibilities
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support
Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities
Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA)
Education And Experience
High School or equivalent required, associates/bachelor’s degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Administrative Industries Hospitals and Health Care Referrals increase your chances of interviewing at LifeStance Health by 2x Sign in to set job alerts for “Practice Coordinator” roles.
Manhattan, NY $64,350.00-$72,000.00 1 week ago Office Coordinator -Surgery - Physician Practice
New York City Metropolitan Area $115,000.00-$150,000.00 2 days ago New York, NY $70,000.00-$100,000.00 3 days ago New York, NY $64,526.72-$71,770.52 1 month ago Surgical Coordinator - Join Our Growing Team!
Surgical Coordinator - Join Our Growing Team!
Parsippany, NJ $120,000.00-$130,000.00 3 days ago New York, NY $37,000.00-$47,000.00 5 months ago Clinical Practice Coordinator FT FL Cardio
New York City Metropolitan Area 1 week ago New York, NY $90,000.00-$110,000.00 17 hours ago New York, NY $75,000.00-$85,000.00 6 days ago Patient Coordinator (Medical Receptionist - Full Time): Midwood & Sheepshead Bay
New York, NY $115,000.00-$125,000.00 3 weeks ago New York, NY $70,000.00-$77,000.00 1 week ago SURGICAL COORDINATOR -ORTHOPEDIC - PHYSICIAN PRACTICE
Surgical Scheduling Coordinator II-MSW-FT Days
Medical Administrative Assistant - Dermatology
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr