Free People
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Free People Assistant Store Manager
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Free People 3 days ago Be among the first 25 applicants Join to apply for the
Free People Assistant Store Manager
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Free People Get AI-powered advice on this job and more exclusive features. This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States
Role Summary
The Assistant Store Manager supports the selling, service, and operations of the store to achieve an engaging and inspiring environment. This can include development of others, collaborating with key partners, and supporting store operations and visual needs.
Role Responsibilities
Brand Experience
Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications
Leadership + Team management
Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
Visual + Business Operations
Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team Provides global insight related to the customer experience regarding product and presentation and shares feedback with the Store Manager Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
Role Qualifications
Love for the FP brand 1+ years store leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $24.00/Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function General Business, Management, and Customer Service Industries Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Free People by 2x Sign in to set job alerts for “Assistant Store Manager” roles.
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Free People Assistant Store Manager
role at
Free People 3 days ago Be among the first 25 applicants Join to apply for the
Free People Assistant Store Manager
role at
Free People Get AI-powered advice on this job and more exclusive features. This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States
Role Summary
The Assistant Store Manager supports the selling, service, and operations of the store to achieve an engaging and inspiring environment. This can include development of others, collaborating with key partners, and supporting store operations and visual needs.
Role Responsibilities
Brand Experience
Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications
Leadership + Team management
Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
Visual + Business Operations
Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team Provides global insight related to the customer experience regarding product and presentation and shares feedback with the Store Manager Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
Role Qualifications
Love for the FP brand 1+ years store leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $24.00/Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function General Business, Management, and Customer Service Industries Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Free People by 2x Sign in to set job alerts for “Assistant Store Manager” roles.
Shinola Assistant Store Manager - Boston
Vans: Assistant Store Manager - Newbury Street
Retail Sales Leader - Front End - Fulltime
Store Manager - Lucky Brand #2513 Burlington Mall
Boston, MA $59,092.80-$110,000.00 1 month ago Assistant Store Manager - AllModern (A Wayfair Specialty Retail Brand)
Dedham, MA $60,287.00-$73,684.00 3 days ago Part Time Store Supervisor - Natick Mall - Natick, MA
Norwood, MA $74,800.00-$102,900.00 2 weeks ago Monmouth Trading Cards Retail Store Manager
Framingham, MA $50,000.00-$83,600.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr