AstraZeneca
Join to apply for the
Associate Director, Contract Operations
role at
AstraZeneca 1 day ago Be among the first 25 applicants Join to apply for the
Associate Director, Contract Operations
role at
AstraZeneca At AstraZeneca, we're focused on turning innovative science into life-changing medicines and making them accessible to patients worldwide!
The Associate Director, Contract Operations for Purchase Based Contracts, will oversee the full cycle of Market Access contract operations, from contract development and execution through to membership, claims administration and rebate payment processing. They will lead a team of Contract Operations analyst/managers shaping strategy, ensuring compliance, driving operational excellence, and champion adoption and on-going use of AI-enabled solutions to support accurate, timely, and compliant delivery of contract obligations. This leader partners cross-functionally to inform business decisions and maintains the highest standard of contract and claims operations.
Key Responsibilities
As Associate Director, you will:
Provide strategic leadership and direction for all Market Access contract operations, encompassing contract execution, compliance, claims management, rebate payment analysis, and documentation. Lead and develop a team of Contract Operations analysts/managers, setting goals, managing priorities, and coaching team members to deliver high-quality results and professional growth. Ensure accurate interpretation, execution, and maintenance of contracts, including oversight of standard operating procedures, contract templates, and process improvements. Implement and promote the use of analytical tools and AI solutions to monitor contracts, administer claims, and identify operational efficiencies. Guarantee adherence to compliance, audit, and SOX (Sarbanes-Oxley) controls in all contract operations activities, in partnership with Audit, Compliance, and Legal. Collaborate closely with internal partnerssuch as Finance, Customer Facing Teams, Portfolio Contract Strategy, Legal, Compliance, and Brand teamsto align contract operations with business strategies and support financial reporting, forecasting and accruals. Oversee customer data management and ensure data quality and system accuracy, supporting master data maintenance and ongoing process improvement. Represent Contract Operations at industry meetings, external engagements, and with key customers, communicating AstraZenecas standards and priorities externally. Analyze and report on contract performance, market trends, payment accuracy, and compliance, providing actionable insights to leadership and cross-functional partners. Champion a culture of continuous improvement, innovation, customer service, and operational excellence.
Requirements
Bachelors degree in business, healthcare, or related field. 3 plus years of pharmaceutical or healthcare experience Strong strategic, financial, and analytical skills including contract strategy, forecasting, process improvement, and business modelling. Deep understanding of Market Access operations, claims processes, healthcare delivery, and the external factors that impact contract management. Knowledgeable in compliance, audit controls, and contract system operations (including working knowledge of Model N or similar platforms). Proven leadership, communication, and organizational skills, with the ability to influence and partner at senior levels. Passion for leading and developing people with visible enthusiasm and energy
Preferred
7+ years experience in pharmaceutical contract operations or a related healthcare field, demonstrated experience managing teams 5+ years of contracting experience Past experience in introducing innovation, applying technology, and guiding teams in new solutions (including tools and analytics). MBA or advanced degree. Thorough understanding of AZ business model and Market Access landscape.
Key Relationships
You will collaborate with Finance, Legal, Compliance, Access Strategy, Brand and Therapeutic Area teams, as well as external counsel, industry organizations, and customers.
At AstraZeneca, youll find opportunities to grow, a commitment to diversity and inclusion, and the power to help shape the future of healthcare. Imagine yourself herebecause were eager to welcome you!
Date Posted
05-Aug-2025
Closing Date
04-Aug-2025
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Pharmaceutical Manufacturing Referrals increase your chances of interviewing at AstraZeneca by 2x Get notified about new Associate Director of Operations jobs in
Wilmington, DE . Philadelphia, PA $122,250.00-$179,300.00 2 days ago Philadelphia, PA $92,716.55-$106,003.03 2 days ago Assoc Director Supply Chain Corp Operations
Associate Director, Biologics Operations Upstream & Downstream, Biopharmaceutical Development
Associate Director of Strategy and Planning
Philadelphia, PA $109,000.00-$160,000.00 1 month ago Philadelphia, PA $122,250.00-$179,300.00 13 hours ago Philadelphia, PA $3,000.00-$3,000.00 1 week ago Associate Center Operations Director - Market
SR Performance Excellence Project Manager
Associate Director, Corporate and Securities (Remote)
Philadelphia, PA $176,000.00-$264,000.00 2 weeks ago Swarthmore, PA $80,000.00-$106,000.00 2 months ago Philadelphia, PA $46,988.00-$112,200.00 2 weeks ago Residential Coordinator for Greek and Graduate Housing
Philadelphia, PA $47,490.00-$71,230.00 2 weeks ago Philadelphia, PA $114,975.00-$125,925.00 1 week ago Associate Director, Wharton Communication Program
Philadelphia, PA $93,500.00-$115,000.00 11 hours ago Associate Director, Community Violence Intervention HUP
Philadelphia, PA $66,000.00-$101,000.00 3 days ago Associate Director, Health Systems (PA-NJ)
Philadelphia, PA $132,500.00-$240,000.00 13 hours ago Residential Coordinator for Greek and Graduate Housing
Philadelphia, PA $47,490.00-$71,230.00 2 weeks ago Tenured Professor/Associate Professor and Director of the Center for the Advanced Study of India
Associate Director, Real World Evidence (Remote)
Philadelphia, PA $164,000.00-$246,000.00 2 weeks ago Senior Project Manager - Structural Steel and Erection
Grants Manager A (Center for Cellular Immunotherapy)
Associate Director, Finance and Administration
Philadelphia, PA $76,000.00-$87,930.00 1 month ago Philadelphia, PA $100,000.00-$130,000.00 1 day ago Philadelphia, PA $100,000.00-$130,000.00 1 day ago Associate Director, Global Business Svcs Tech Enablement Strategy
Assoc. Director to Director, Market Access Marketing
ASSOCIATE DIRECTOR, MECHANICAL PLUMBING ENGINEER
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Associate Director, Contract Operations
role at
AstraZeneca 1 day ago Be among the first 25 applicants Join to apply for the
Associate Director, Contract Operations
role at
AstraZeneca At AstraZeneca, we're focused on turning innovative science into life-changing medicines and making them accessible to patients worldwide!
The Associate Director, Contract Operations for Purchase Based Contracts, will oversee the full cycle of Market Access contract operations, from contract development and execution through to membership, claims administration and rebate payment processing. They will lead a team of Contract Operations analyst/managers shaping strategy, ensuring compliance, driving operational excellence, and champion adoption and on-going use of AI-enabled solutions to support accurate, timely, and compliant delivery of contract obligations. This leader partners cross-functionally to inform business decisions and maintains the highest standard of contract and claims operations.
Key Responsibilities
As Associate Director, you will:
Provide strategic leadership and direction for all Market Access contract operations, encompassing contract execution, compliance, claims management, rebate payment analysis, and documentation. Lead and develop a team of Contract Operations analysts/managers, setting goals, managing priorities, and coaching team members to deliver high-quality results and professional growth. Ensure accurate interpretation, execution, and maintenance of contracts, including oversight of standard operating procedures, contract templates, and process improvements. Implement and promote the use of analytical tools and AI solutions to monitor contracts, administer claims, and identify operational efficiencies. Guarantee adherence to compliance, audit, and SOX (Sarbanes-Oxley) controls in all contract operations activities, in partnership with Audit, Compliance, and Legal. Collaborate closely with internal partnerssuch as Finance, Customer Facing Teams, Portfolio Contract Strategy, Legal, Compliance, and Brand teamsto align contract operations with business strategies and support financial reporting, forecasting and accruals. Oversee customer data management and ensure data quality and system accuracy, supporting master data maintenance and ongoing process improvement. Represent Contract Operations at industry meetings, external engagements, and with key customers, communicating AstraZenecas standards and priorities externally. Analyze and report on contract performance, market trends, payment accuracy, and compliance, providing actionable insights to leadership and cross-functional partners. Champion a culture of continuous improvement, innovation, customer service, and operational excellence.
Requirements
Bachelors degree in business, healthcare, or related field. 3 plus years of pharmaceutical or healthcare experience Strong strategic, financial, and analytical skills including contract strategy, forecasting, process improvement, and business modelling. Deep understanding of Market Access operations, claims processes, healthcare delivery, and the external factors that impact contract management. Knowledgeable in compliance, audit controls, and contract system operations (including working knowledge of Model N or similar platforms). Proven leadership, communication, and organizational skills, with the ability to influence and partner at senior levels. Passion for leading and developing people with visible enthusiasm and energy
Preferred
7+ years experience in pharmaceutical contract operations or a related healthcare field, demonstrated experience managing teams 5+ years of contracting experience Past experience in introducing innovation, applying technology, and guiding teams in new solutions (including tools and analytics). MBA or advanced degree. Thorough understanding of AZ business model and Market Access landscape.
Key Relationships
You will collaborate with Finance, Legal, Compliance, Access Strategy, Brand and Therapeutic Area teams, as well as external counsel, industry organizations, and customers.
At AstraZeneca, youll find opportunities to grow, a commitment to diversity and inclusion, and the power to help shape the future of healthcare. Imagine yourself herebecause were eager to welcome you!
Date Posted
05-Aug-2025
Closing Date
04-Aug-2025
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Pharmaceutical Manufacturing Referrals increase your chances of interviewing at AstraZeneca by 2x Get notified about new Associate Director of Operations jobs in
Wilmington, DE . Philadelphia, PA $122,250.00-$179,300.00 2 days ago Philadelphia, PA $92,716.55-$106,003.03 2 days ago Assoc Director Supply Chain Corp Operations
Associate Director, Biologics Operations Upstream & Downstream, Biopharmaceutical Development
Associate Director of Strategy and Planning
Philadelphia, PA $109,000.00-$160,000.00 1 month ago Philadelphia, PA $122,250.00-$179,300.00 13 hours ago Philadelphia, PA $3,000.00-$3,000.00 1 week ago Associate Center Operations Director - Market
SR Performance Excellence Project Manager
Associate Director, Corporate and Securities (Remote)
Philadelphia, PA $176,000.00-$264,000.00 2 weeks ago Swarthmore, PA $80,000.00-$106,000.00 2 months ago Philadelphia, PA $46,988.00-$112,200.00 2 weeks ago Residential Coordinator for Greek and Graduate Housing
Philadelphia, PA $47,490.00-$71,230.00 2 weeks ago Philadelphia, PA $114,975.00-$125,925.00 1 week ago Associate Director, Wharton Communication Program
Philadelphia, PA $93,500.00-$115,000.00 11 hours ago Associate Director, Community Violence Intervention HUP
Philadelphia, PA $66,000.00-$101,000.00 3 days ago Associate Director, Health Systems (PA-NJ)
Philadelphia, PA $132,500.00-$240,000.00 13 hours ago Residential Coordinator for Greek and Graduate Housing
Philadelphia, PA $47,490.00-$71,230.00 2 weeks ago Tenured Professor/Associate Professor and Director of the Center for the Advanced Study of India
Associate Director, Real World Evidence (Remote)
Philadelphia, PA $164,000.00-$246,000.00 2 weeks ago Senior Project Manager - Structural Steel and Erection
Grants Manager A (Center for Cellular Immunotherapy)
Associate Director, Finance and Administration
Philadelphia, PA $76,000.00-$87,930.00 1 month ago Philadelphia, PA $100,000.00-$130,000.00 1 day ago Philadelphia, PA $100,000.00-$130,000.00 1 day ago Associate Director, Global Business Svcs Tech Enablement Strategy
Assoc. Director to Director, Market Access Marketing
ASSOCIATE DIRECTOR, MECHANICAL PLUMBING ENGINEER
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr