Network Designs
Senior Unified Communications Engineer
Network Designs, Washington, District of Columbia, us, 20022
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
About NDi
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.
Job Description
We are seeking a highly skilled About NDi
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.
Military Veterans Encouraged to Apply.
Job Description
We are seeking a highly skilled
Senior Unified Communications Engineer
to lead and support the design, configuration, optimization, and troubleshooting of secure telephony systems, including Avaya and the Managed Secure Telephony Platform (MSTP). The ideal candidate will have a strong background in unified communications technologies, with experience in EVoIP systems, enterprise engineering practices, and cross-functional business alignment.
Requirements
U.S. Citizenship is required Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph. Must be able to work onsite 5 days a week in Washington DC Occasional domestic travel
Qualifications And Experience
Bachelor's degree in Information Systems, Computer Science, Business Systems, IT Management, or related field 10+ years of Computer Science experience Proven expertise with Avaya and MSTP systems in secure or enterprise environments. Strong understanding of EVoIP technologies and voice network architectures. Experience in troubleshooting and resolving advanced telephony and network integration issues. Proficiency with Microsoft TAC support channels and Cisco systems. Working knowledge of business analysis tools such as Power BI. Familiarity with Agile methodologies, particularly within the SAFe (Scaled Agile Framework) ecosystem.
Preferred Qualifications
Relevant certifications in Avaya, Cisco, or telephony systems. Experience supporting federal or defense-related communication systems. Strong analytical and documentation skills with the ability to translate technical solutions into business impact. Ability to work independently as well as part of a collaborative engineering team.
Responsibilities
Manage and troubleshoot Avaya and MSTP (Managed Secure Telephony Platform) systems to ensure optimal functionality and performance. Oversee all engineering activities related to MSTP configuration, ensuring accurate setup and endpoint connectivity across the network. Resolve complex technical issues, troubleshoot performance bottlenecks, and maintain high operational efficiency within communication systems. Ensure that Avaya and MSTP solutions are fully aligned with business objectives, optimized for reliability, and configured in compliance with enterprise standards. Maintain and support Enterprise Voice over IP (EVoIP) systems to guarantee peak system performance and user satisfaction. Provide advanced back-end engineering support for MSTP, addressing T4 ticket escalations and delivering timely, effective telephony solutions. Support business process modeling and reengineering efforts to align unified communications strategies with evolving business needs. Deliver secure reach-back support to remote teams and critical environments, maintaining continuity and communication integrity. Collaborate with cross-functional teams to ensure that technical solutions are strategically aligned with organizational goals.
Compensation And Benefits
At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
Veterans First Commitment
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment to Diversity:
NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.
Apply Now:
Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Network Designs, Inc. by 2x Sign in to set job alerts for Senior Telecommunications Engineer roles.
Sr. Unified Communications Engineer (5 years)- Fairfax County
Senior Satellite Communications Engineer
Telecommunications and IT Installation Manager
Senior Unified Communications Engineer (Avaya exp req.)
Senior Recruiter - CONSTRUCTION Telecommunications Engineers, Project Managers & Telecom Techs
Fairfax County, VA $90,000.00-$120,000.00 2 weeks ago Unifed Communication Senior Network Engineer (5 years)- Fairfax County
District of Columbia, United States 5 months ago Washington, DC $86,000.00-$138,000.00 3 weeks ago DIRECTOR OF TELECOMMUNICATIONS, GAS & WATER DIVISION (TGW) PROGRAM MANAGER IV
FLEX Senior Network Observability Engineer
Washington, DC $135,000.00-$160,000.00 2 weeks ago District of Columbia, United States 5 months ago Arlington, VA $79,648.00-$132,746.67 3 months ago District of Columbia, United States 5 months ago Annapolis Junction, MD $100,300.00-$187,300.00 2 weeks ago Senior Network Engineer with Cloud experience
FLEX Manager, Unified Communications, Telecom
Customer Communications Technology Sr. Genesys Engineer
Columbia, MD $110,000.00-$154,000.00 1 day ago Customer Communications Technology Sr. Genesys Engineer
Washington, DC $160,000.00-$175,000.00 3 days ago Chantilly, VA $100,300.00-$187,300.00 2 months ago Inventory / Asset Manager (Telecom/IT Infrastructure)
Washington, DC $84,600.00-$105,248.00 3 days ago Computer Network Operations Analyst/Engineer 3
Washington, DC $112,000.00-$149,900.00 1 week ago Superintendent 2 (Telecommunications) - Tysons, VA
District of Columbia, United States 5 months ago Superintendent 1 (Telecommunications) - Tysons, VA
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.
Job Description
We are seeking a highly skilled About NDi
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.
Military Veterans Encouraged to Apply.
Job Description
We are seeking a highly skilled
Senior Unified Communications Engineer
to lead and support the design, configuration, optimization, and troubleshooting of secure telephony systems, including Avaya and the Managed Secure Telephony Platform (MSTP). The ideal candidate will have a strong background in unified communications technologies, with experience in EVoIP systems, enterprise engineering practices, and cross-functional business alignment.
Requirements
U.S. Citizenship is required Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph. Must be able to work onsite 5 days a week in Washington DC Occasional domestic travel
Qualifications And Experience
Bachelor's degree in Information Systems, Computer Science, Business Systems, IT Management, or related field 10+ years of Computer Science experience Proven expertise with Avaya and MSTP systems in secure or enterprise environments. Strong understanding of EVoIP technologies and voice network architectures. Experience in troubleshooting and resolving advanced telephony and network integration issues. Proficiency with Microsoft TAC support channels and Cisco systems. Working knowledge of business analysis tools such as Power BI. Familiarity with Agile methodologies, particularly within the SAFe (Scaled Agile Framework) ecosystem.
Preferred Qualifications
Relevant certifications in Avaya, Cisco, or telephony systems. Experience supporting federal or defense-related communication systems. Strong analytical and documentation skills with the ability to translate technical solutions into business impact. Ability to work independently as well as part of a collaborative engineering team.
Responsibilities
Manage and troubleshoot Avaya and MSTP (Managed Secure Telephony Platform) systems to ensure optimal functionality and performance. Oversee all engineering activities related to MSTP configuration, ensuring accurate setup and endpoint connectivity across the network. Resolve complex technical issues, troubleshoot performance bottlenecks, and maintain high operational efficiency within communication systems. Ensure that Avaya and MSTP solutions are fully aligned with business objectives, optimized for reliability, and configured in compliance with enterprise standards. Maintain and support Enterprise Voice over IP (EVoIP) systems to guarantee peak system performance and user satisfaction. Provide advanced back-end engineering support for MSTP, addressing T4 ticket escalations and delivering timely, effective telephony solutions. Support business process modeling and reengineering efforts to align unified communications strategies with evolving business needs. Deliver secure reach-back support to remote teams and critical environments, maintaining continuity and communication integrity. Collaborate with cross-functional teams to ensure that technical solutions are strategically aligned with organizational goals.
Compensation And Benefits
At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
Veterans First Commitment
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment to Diversity:
NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.
Apply Now:
Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Network Designs, Inc. by 2x Sign in to set job alerts for Senior Telecommunications Engineer roles.
Sr. Unified Communications Engineer (5 years)- Fairfax County
Senior Satellite Communications Engineer
Telecommunications and IT Installation Manager
Senior Unified Communications Engineer (Avaya exp req.)
Senior Recruiter - CONSTRUCTION Telecommunications Engineers, Project Managers & Telecom Techs
Fairfax County, VA $90,000.00-$120,000.00 2 weeks ago Unifed Communication Senior Network Engineer (5 years)- Fairfax County
District of Columbia, United States 5 months ago Washington, DC $86,000.00-$138,000.00 3 weeks ago DIRECTOR OF TELECOMMUNICATIONS, GAS & WATER DIVISION (TGW) PROGRAM MANAGER IV
FLEX Senior Network Observability Engineer
Washington, DC $135,000.00-$160,000.00 2 weeks ago District of Columbia, United States 5 months ago Arlington, VA $79,648.00-$132,746.67 3 months ago District of Columbia, United States 5 months ago Annapolis Junction, MD $100,300.00-$187,300.00 2 weeks ago Senior Network Engineer with Cloud experience
FLEX Manager, Unified Communications, Telecom
Customer Communications Technology Sr. Genesys Engineer
Columbia, MD $110,000.00-$154,000.00 1 day ago Customer Communications Technology Sr. Genesys Engineer
Washington, DC $160,000.00-$175,000.00 3 days ago Chantilly, VA $100,300.00-$187,300.00 2 months ago Inventory / Asset Manager (Telecom/IT Infrastructure)
Washington, DC $84,600.00-$105,248.00 3 days ago Computer Network Operations Analyst/Engineer 3
Washington, DC $112,000.00-$149,900.00 1 week ago Superintendent 2 (Telecommunications) - Tysons, VA
District of Columbia, United States 5 months ago Superintendent 1 (Telecommunications) - Tysons, VA
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr