MANAGER, ENTERPRISE APPLICATIONS

Select how often (in days) to receive an alert: Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship. Position Summary We are seeking an experienced Manager of Enterprise Applications with a background in ERP and/or CRM systems, business intelligence (BI) and data governance, and preferably within a manufacturing environment. A heavy focus for this role is placed on driving analytics strategy, change management and continuous improvement in the enterprise applications domain. This role requires a seasoned professional with a minimum of 6 years of experience in enterprise application support and change management, including at least 2 years in a managerial capacity. Essential Functions and Key Responsibilities Team Leadership and Management: Manage an internal multi-disciplinary team and external third-party managed services, consisting of ERP specialists, program developers and BI developers Provide leadership, guidance and mentorship to team members, fostering a culture of continuous improvement Conduct ongoing performance management, goal setting, and professional development planning for direct reports Data Strategy, Governance and Change Management: Maintain a comprehensive data and analytics strategy aligned with business objectives. Enforce and maintain data governance policies and procedures to ensure data security and data integrity in BI/reporting Oversee master data management, data architecture and data modeling activities to support analytical and operational needs Provide thought leadership and guide the IT organization’s change management process, including managing segregation of duties and revision control of documentation, code and other artifacts Business Intelligence (BI) and Analytics: Oversee the evolving design, development and deployment of BI solutions and analytical tools Drive the adoption of self-service BI capabilities across the organization Monitor the BI platform performance and optimize as necessary to ensure responsiveness, reliability and optimized cost of cloud resources Ensure alignment of data/analytics technologies roadmap with artificial intelligence (AI) pilots and initiatives ERP and CRM Management, Continuous Improvement, and Innovation: Partner continuously with the Project Management Office (PMO) and business stakeholders to agree on priorities prior to execution Drive continuous improvement of ERP and CRM systems, and champion the adoption of new technologies as necessary, to support strategic initiatives and realize efficiencies in business operations Develop, socialize and execute the roadmap for upgrades and enhancements Ensure master data hygiene across ERP, CRM and other business systems Stay current with industry trends and best practices in data management, BI, ERP and CRM domains Qualifications and Skill Requirements Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field; Master’s degree preferred Minimum of 6 years of experience in enterprise applications configuration or support, with a focus on data management, BI, ERP and/or CRM systems Proven track record of at least 2 years in a managerial role, overseeing resources responsible for BI, ERP and/or CRM administration and configuration management Demonstrated understanding of data governance principles, master data management, data architecture and data modeling techniques Experience preferred in managing change in ERP systems such as SAP, Oracle ERP or similar, and CRM systems like Salesforce, Microsoft Dynamics, etc. Experience preferred, but not necessary, in the support and use of Power BI for data modeling and visualization Experience preferred, but not necessary, in the support and use of Informatica IDMC and/or MDM products Experience preferred, but not necessary, in managing third-party application support teams (AMS) Strong analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions Exceptional communication skills, both verbal and written, with the ability to communicate effectively at all levels of the organization ASHLEY LITTLE ASHLEYLITTLE@YKKAP.COM YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law. Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law . For candidates applying for positions in the state of California At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.

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