Maven AGI
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Director of Software Engineering
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Maven AGI 1 day ago Be among the first 25 applicants Join to apply for the
Director of Software Engineering
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Maven AGI Company Overview
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Company Overview
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Team
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
Position Overview
We are seeking a Director of Engineering, Platform to lead the strategy, execution, and growth of our platform team. This team is responsible for the core infrastructure, developer experience, scalability, and reliability of our AI-driven applications. Reporting directly to the Chief Technology Officer (CTO), this role will play a critical part in defining and implementing the platform strategy to support the company’s ambitious growth goals.
What You’ll Do
Lead and manage the platform engineering team, fostering a high-performance and collaborative culture. Define and execute the platform roadmap to ensure scalability, reliability, and security across all of Maven AGI’s products. Own the architecture, development, and maintenance of the core infrastructure, including cloud services, CI/CD pipelines, monitoring, and security frameworks. Drive initiatives that improve developer productivity and operational excellence. Collaborate closely with product engineering, data, and security teams to ensure seamless integrations and alignment with company objectives. Scale the team by recruiting, mentoring, and developing top engineering talent. Implement best practices for system design, observability, performance optimization, and incident management. Stay ahead of industry trends and emerging technologies to maintain a cutting-edge platform.
Who You Are
10+ years of software engineering experience, with at least 5 years in engineering leadership roles. Proven experience managing and scaling platform, infrastructure, or DevOps teams in a high-growth, cloud-native environment. Deep expertise in cloud platforms (AWS, GCP, or Azure), Kubernetes, microservices, and distributed systems. Strong understanding of security, networking, and observability best practices. Experience with CI/CD, infrastructure as code (Terraform, Pulumi), and site reliability engineering (SRE) principles. Track record of delivering highly available, scalable, and secure platforms. Passion for mentorship, team growth, and fostering an inclusive engineering culture. Excellent communication and stakeholder management skills.
What We Offer
High Impact in cutting-edge field: Be at the vanguard of AI innovation. Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes. Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
What unites us is our Values and the passion we share to live by them:
Do right for our customers We are data-driven Be entrepreneurial Strive to be better, together
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Maven AGI by 2x Get notified about new Director of Software Engineering jobs in
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Director of Software Engineering
role at
Maven AGI 1 day ago Be among the first 25 applicants Join to apply for the
Director of Software Engineering
role at
Maven AGI Company Overview
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Company Overview
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Team
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
Position Overview
We are seeking a Director of Engineering, Platform to lead the strategy, execution, and growth of our platform team. This team is responsible for the core infrastructure, developer experience, scalability, and reliability of our AI-driven applications. Reporting directly to the Chief Technology Officer (CTO), this role will play a critical part in defining and implementing the platform strategy to support the company’s ambitious growth goals.
What You’ll Do
Lead and manage the platform engineering team, fostering a high-performance and collaborative culture. Define and execute the platform roadmap to ensure scalability, reliability, and security across all of Maven AGI’s products. Own the architecture, development, and maintenance of the core infrastructure, including cloud services, CI/CD pipelines, monitoring, and security frameworks. Drive initiatives that improve developer productivity and operational excellence. Collaborate closely with product engineering, data, and security teams to ensure seamless integrations and alignment with company objectives. Scale the team by recruiting, mentoring, and developing top engineering talent. Implement best practices for system design, observability, performance optimization, and incident management. Stay ahead of industry trends and emerging technologies to maintain a cutting-edge platform.
Who You Are
10+ years of software engineering experience, with at least 5 years in engineering leadership roles. Proven experience managing and scaling platform, infrastructure, or DevOps teams in a high-growth, cloud-native environment. Deep expertise in cloud platforms (AWS, GCP, or Azure), Kubernetes, microservices, and distributed systems. Strong understanding of security, networking, and observability best practices. Experience with CI/CD, infrastructure as code (Terraform, Pulumi), and site reliability engineering (SRE) principles. Track record of delivering highly available, scalable, and secure platforms. Passion for mentorship, team growth, and fostering an inclusive engineering culture. Excellent communication and stakeholder management skills.
What We Offer
High Impact in cutting-edge field: Be at the vanguard of AI innovation. Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes. Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
What unites us is our Values and the passion we share to live by them:
Do right for our customers We are data-driven Be entrepreneurial Strive to be better, together
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Maven AGI by 2x Get notified about new Director of Software Engineering jobs in
Boston, MA . Greater Boston $230,000.00-$270,000.00 3 weeks ago Director, Software Engineering Global, Converse
Director of Embedded Software Engineering
Boston, MA $192,500.00-$275,000.00 22 hours ago Boston, MA $186,500.00-$297,500.00 5 hours ago Senior Director of Software Engineering- Warehouse Robotics
Waltham, MA $190,000.00-$220,000.00 2 weeks ago Watertown, MA $200,000.00-$225,000.00 1 month ago Senior Director, Software Development & Operations - GTM
Boston, MA $220,000.00-$245,000.00 9 hours ago Boston, MA $219,000.00-$350,000.00 1 day ago Senior Director, Software Development & Operations - GTM
Boston, MA $220,000.00-$245,000.00 9 hours ago Director II, Software Engineering - Digital Platforms
Quincy, MA $185,840.00-$278,760.00 3 days ago Director of Engineering, Data Path Development
Andover, MA $155,500.00-$376,000.00 2 weeks ago R&D Director – Electrical and Embedded SW Engineering
Director, Artificial Intelligence - Hybrid
Watertown, MA $200,000.00-$225,000.00 2 weeks ago Lexington, MA $228,000.00-$342,000.00 3 days ago Director - Software Engineering (Silicon One) - Common Hardware Group
Boxborough, MA $201,700.00-$330,000.00 2 weeks ago Boston, MA $160,000.00-$210,000.00 2 weeks ago Director of Engineering - AI Cloud Infrastructure
Boston, MA $225,000.00-$300,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr